Not only impressed with my experience from start to finish, but pleasantly surprised with how nice…read morethe entire staff was today. Amy worked with me and provided me with professionalism, mega-knowledge and top-notch service. I must say I am giving her a shout out because she helped me with all levels...knowlegable, professional, and extremely friendly... it's because of her that i am giving the AT&T Store MacArthur Rd/Seventh St HIGH 5 STAR REVIEW!!

I came into this store with my son to port my 2 Verizon phones to his AT&T plan and the employees…read morewere very friendly and very helpful! We were greeted at the door and once we told them the reason for the visit were seated comfortably and quickly taken care of by Joe P. He was very knowledgeable and very friendly and I so appreciated that! While we were there, I looked around the store and kept setting off (accidentally) alarms on displays and they were so nice about it! I think some of these negative reviews I read must be old from a previous staff because the staff I was greeted by was lovely!

Finally, someone who actually knows what they are doing and didn't sell me a bunch of bs to make a…read morequick sale! Thank you, Mac! I switched back to Verizon for life! Word to the wise... avoid T-Mobile and all third-party scams.

Lehigh Valley native here! I was in town over the weekend for the Easter Holiday and decided to…read morestep out on Saturday afternoon. Since my iPhone is getting old, the battery doesn't quite hold the amount of charge it used to. This is not normally a problem, as I carry an external battery from Anker with me. However, once I got to the mall I discovered, to my horror, that my iPhone would not charge. I then realized that I was standing 10 feet away from the Verizon store, and being a Verizon customer, stopped in to ask for help troubleshooting my device. Brian took a look at my phone and diagnosed the problem as a defective charger cable. I was able to buy a new cable and be on my way with a phone again. Totally saved my afternoon, thank you!

I was visiting from out of town and I needed some work done on my phone. I thought it would be…read moresimple because the port on my phone was just not consistently making contact. The friendliness and service that I received at this Verizon store was absolutely wonderful. The gentleman who helped me spent a long time and thoroughly cleaned my phone. It made a huge difference. And then I was not charged anything for the service. If I lived anywhere in the area, this would absolutely be my Verizon store. I am so appreciative of the way that they treated me and I'm sure that that's the way they treat all their customers. Lev

Once again this store had amazing service. Whenever I have a problem, question or need assistance…read morethis TCC Verizon store is always helpful. I truly recommend anyone who need anything for phones, iPads etc to stop in. You will not regret or be disappointed by your service . Thank you again for your assistance TCC. Verizon!!!!!!

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!

I have been relying on Jim to correct all my computer issues and have purchased my computer from…read morehim. My computer is due for an upgrade but he doesn't push any sales and will suggest what is new when that time comes. He always calls me back and will work on my computer when needed. It is great to have someone close and trustworthy for all my computer issues. I recommend him highly. Christi W.

I found this business off Yelp and with the high star rating I was pretty excited. I contacted the…read moreowner through Yelp, but when I didn't hear from him I called on my way to the store. Turns out the "store" is an office in his home. I needed to have the files transferred from my desktop computer that had burned out its power source to a portable hard drive. The owner, Jim, was able to see me quickly and triage the issue I was having with my ancient desktop. He offered to transfer the data to a flash drive, but I needed to buy a hard drive in the end because there was way more data than I thought. His work was quick, his price was very fair, and I got everything I needed off the original hard drive. Working with him, however, was a very strange experience and he definitely typifies the quintessential "IT" guy. Awkward and not very consistent. I kept seeing signs for "appointment only" at his home and but not on Yelp. When I spoke with Jim he stated that he normally works by appointment. But the hours sign outside his office say M-F 9-5. Ok, strange thing 1. Weird thing #2; every time I tried to actually set an appt., he would simply say "just call me". Even when I tried to REQUEST an appt., he said just call him. So I did and he set an expectation of having the files transferred within an hour. So I took an hour and a half and the files still weren't done. He said it would take another hour and to "just call him". I don't have all day to sit around and keep calling my vendor. That's not what you pay a professional for. Would I use his services again? Sure. Would I expect to have to be the one to set expectations? You bet. Report card: Quality of work: A+ Convenience: B+ Keeping it local: A Professionalism: C-

I have had a voice mail error message on my phone for a week and a half that won't let me erase my…read moremessages. I have called consumer cellular five times and they insist I must reboot or turn WiFi off instead of searching for the carrier glitch that google says is the cause I am done with this company and their pattern of deflecting responsibility instead of providing outstanding service

I downloaded an app that completely changed my interface and added many other apps I did not want…read more After trying many things to correct this (and almost doing a factory reset) I went to the Whitehall store and Jenna fixed the problem. She was extremely friendly and helpful. Thank you, Jenna. As a side note, I rarely give out 5 stars but thanks to Jenna they deserve it.

Deborah did a wonderful job of elevating a dress that I bought at a bridal salon! The details that…read moreshe added made the dress extra special!

Deborah might be good. But her business practices, leave a lot to be desired. My daughter was…read moreoffered her future mother in laws wedding dress to wear. We met with Deborah for under 2 hours. That day. I gave her $750. To start the $350 cleaning and the balance towards a $ 2500 . Alterations with the $350 cleaning. Sadly my daughter future sister in law, made a big todo about Elizabeth wearing the dress, so the future Mother in law, resended the offer. My daughter contacted Deborah right away. NO cleaning or anything else was done. First Deborah said there was a "No REFUND POLICY " is posted in her front window. REALLY ! Deborah the professional. Posting I. A window. ! Then after many calls from my daughter and husband. Deborah finally gave back the dress, unclean or alterations. DEBORAH KEPT $200 dollars for 1 hour of consultation. Wow . Beware.