fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Great guy and very good service i needed my phone fixed as soon as possible and he got it done!read more

We made an appointment to go to this Verizon store today. We needed to turn in our older phones…read morethat were used as a trade-in on our new iPhones 17. One of the staff, MARIO, was right there to help us. The trade turn in went smoothly. When that was done we asked Mario to help us with another problem we were having. My email used to be on the cox.net domain. When Cox abandoned their cell customers I was concerned about having to change my email address. I had the cox.net email for probably over 15 years. It was the first and only email I ever had. I found a "fix" that forwarded the cox.net emails to a Yahoo account. That worked ok but when the transfer of info to my new phone was done the Yahoo account did not transfer. Trying to fix this was WAY out of my level of techno knowledge. That is where Mario came to the rescue. He was amazing. So knowledgeable , patient, polite and friendly. Got everything working like a charm. If you ever have the need to go to this store for help with a problem do yourself a favor and ask for Mario.

Stopped at Verizon to inquire about our current contract. Staff were helpful but I feel like they…read moretell you what you what you want to hear. It is a sales position after all. In any event, we are considering a change when the time is right. The price seems a bit high for two people. I shall do some research before making a decision. In the meantime, we have some time to decide. They have their own parking lot.

Ken was super knowledgeable in potential problems that may have been causing my Laptop issues. He…read morewas quick to respond to my call and flexible and fast about allowing me to drop off my laptop and have it fixed faster than I had hoped. My total for his work was significantly less than what he originally estimated. His honesty and integrity alone are with giving him a try.

Kenneth did a wonderful job with my computer. He was able to get everything off my old computer and…read moreadd it to my new and very fast one. He fielded many phone calls about which new computer to get and what was the best deal. He is fantastic and very knowledgeable. I have already recommended him to my friends.

I can see why they are well-rated. Both folks (first day was Dakota, I want to say Alex when I come…read moreback) I worked with were super nice and knowledgeable. I had shattered the back glass of my iPhone, and silly me figured I would fix it myself (10 minutes they say!). Not only did I make a mess of it, but I made it a lot worse. They fixed many of my errors, were patient with my questions, and did the best they could given how much I damaged (I did not ask them to fix everything, just get back and going). Thank you!

I brought my apple watch in for a battery replacement. I spoke with Dakota on the phone before…read morebringing it in and he advised after some prodding that it could be done same day in 3-5 hours. I came to the store about 10 minutes later and spoke with Dakota again. He acted like having a customer there was a bother even though I was the only one there. I should add that I stopped by the day before around 10AM when they opened and no one was there. I called and waited for 15 minutes and left. The next day I called first and no one answered until nearly 10:30. At the time of drop of Dakota then informed me that the watch would no longer be water proof. I'm okay with that, but why could he not have told me that over the phone a few minutes earlier. I dropped off the watch and about 90 minutes later Dakota calls and says that there is a problem. Apparently the attachment from the battery to the watch came out with the battery and broke. He said this happens frequently. He also says that the person who can fix it will not be in for another 4 days. If this is something that happens frequently then he surely should have advised me of this. I would likely have chosen to not proceed with the battery replacement. But now I have no choice because the watch is now non functional until it is repaired. On the day the watch was supposed to be fixed, I find out that they weren't even having the part delivered until that day and it will be later in the day. This is now Christmas Eve. I am unable to pick it up later so have to wait until 12/26. So long story short I felt like I completely got the run around and will be without the watch for nearly a week. I was not advised that this problem frequently happens, and I should have been. I would not recommend using this repair business to anyone as they lack communication.

I got my iPhone 15 battery replaced here and they did an awesome job. The price was the same or…read morebetter as almost every other place I called but the service was much better. Jared was very helpful.

for a new screen, accessories, or someone in your family drops their phone, this should be your…read morefirst call or stop. They are quick, efficient, knowledgeable and friendly. My "go to" when I have an issue store! This place is in Tempe town marketplace next to Handels ice cream. Say hi to Anthony and he will take care of you!

This review is for both BAM Broadband and for one of their techs Thomas. First, let me note that I…read morewas one of the first customers of Desert iNet many years ago, and got the best internet service I have ever had, and still do today. It is almost always on and full speed. Last Friday unfortunately at 5 pm my internet died. I called on Saturday morning, and perhaps contradicting some messaging from the company and at least one other review here I immediately spoke to a human who was helpful and knowledgable. He did some initial diagnosis, decided I would need a service call, and arranged one as soon as possible, which because of recent storms was not possible until Wednesday. Thomas the tech arrived on time on Wednesday morning, was friendly, very smart, and immediately went about further diagnosis, which quickly became apparent as an external wiring problem. Thomas set about replacing the wiring, including re-routing the path of the wiring to avoid similar problems in the future. He was very thorough, worked fast and efficiently, and had me back and running in about one hour. Many kudos to Thomas and to BAM for helping me get back on the tubes! Their people, and their technology, are clearly superior to other providers for folks like me in rural desert settings.

BE CAREFUL of BAM Broadband. They placed fiber in my neighborhood this past spring. I filed a…read morecomplaint in June. The response to my complaint was lacking. I contacted them when my neighbors let me know that a pipe supporting my sprinklers was shooting water into the street. As I was out of state, I made arrangements for someone to stop the flow. I contacted BAM and days later heard back. The water flow was stopped by neighbors. I reported the issue and the dead grass where they had dug on two properties. When contacted, I advised BAM of my returning on July 23rd. I received multiple messages requesting to come out. I answered some with the same information Today, July 25th, I received a call from a "supervisor". He repeated that they had tried to contact me. He was going to come out at 10am. He was late. A technician arrived at approximately 10:10; however,he didn't introduce himself. The vehicle appeared to be that of a subcontractor. He was not proficient in English. A second vehicle and possibly a third arrived with the logo of "ADR OF NC INC". An unmarked vehicle arrived and it was the "supervisor" . My perception throughout was the issue was my fault as in my words I didn't contact them in a timely manner. While my neighbor fixed the leak on or about June 23rd. (Given the amount of rain in June, my sprinklers were not activated until after June 21st.) They finally replaced the lawn on or about July 14th or 17th per the supervisor. It seemed as though they had done me a favor. The initial reports were in June. My frustration got the better of me. As the supervisor continued to pursue the questioning off why I (and my neighbor) took so long to reach out. I stated that I did take numerous calls from BAM only to repeat my availability. I asked to hear from whomever the supervisor reported to. He then decided to film and record me. I asked if he was recording he continue and then I said are you filming. The answer was yes. I said you should have asked permission or words to that effect. He proceeded to tell me they don't need permission in Colorado and they have a team of lawyers. My response to BAM is teach your representations and/or contractors and/or subcontractors how to listen. I knew there was a delay. There was a death in my family. I shouldn't have to explain the timelines. I just have to remember there is a drought. Water needn't keep running. The HOA has a right to expect me to maintain the lawn. Bottom line is be careful if choosing BAM. Find out who authorized them to place anything on my property.

My appointment with Colin was a total pleasure! He arrived on time, utilized his apparently total…read morecomputer knowledge, and within seemingly a few minutes, had the computer up and ready for work! Oh, yes, Tech 4 has been my GO TO before and Most Certainly will be again! Peggy C.....

There were two customers ahead of me. I only waited a few minutes before Collin helped me. I had…read moresome questions on streaming. Collin provided some good advice. I have a bit of homework to do to prepare for some changes. Parking lot outside.

Adam was exactly what I was looking for - someone to help me cut the cable and upgrade my…read moreentertainment technology. He helped me order the right equipment, installed everything, and showed us how to use it. Now, we have no more cable but have YouTubeTV plus a bunch of other options to choose from. If you are ready to get rid of cable, Adam is your man :) Very happy!!

I feel like I am a pretty tech kind of guy. After meeting with Adam, he helped me find so many…read moreways to make my products work better and showed me how to save even more money than his consulting fee ever cost me. If you have Tech issues or want to save money on your Tech, Adam is your resource.

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Went to the Apple Store to get them to replace one of my camera lens covers on my iPhone 13. They…read morewanted $450. I found iPhone Repairs online. Called him and took my phone there. 15 minutes later he had the lens replaced and only charged me $35. Highly recommend recommended.

I went here to get my phone fixed left with it in worse condition. I have android parts in my phone…read morewas not told what was going in it. Went to a new place and they were distraught with the condition of the 'fix'. I would advise you to NEVER consider coming here. Save your money and go elsewhere where they can do a good job.