Stopped at Verizon to inquire about our current contract. Staff were helpful but I feel like they…read moretell you what you what you want to hear. It is a sales position after all. In any event, we are considering a change when the time is right. The price seems a bit high for two people. I shall do some research before making a decision. In the meantime, we have some time to decide. They have their own parking lot.

Timing! Had appointment but still had to wait almost one hour. Why make appointments?read more

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I would give zero stars if that were an option. Toys Wireless is hands down one of the most…read moreunprofessional, poorly run, and unreliable businesses I've ever dealt with. This store opens late constantly, and even when the doors are unlocked, no one is ever at the front. You walk in and just stand there wondering if anyone even works there. No greeting, no acknowledgment, no customer service--nothing. It feels like customers are an inconvenience rather than the reason the business exists. Simple tasks like paying a phone bill or fixing a device turn into a drawn-out, confusing mess every single time. The staff either doesn't know what they're doing or simply doesn't care. There's zero consistency in pricing--I've been quoted different prices for the same service, which immediately raises red flags. It feels misleading at best. The biggest issue is their claim about "original parts." Do not believe it. Even when you specifically request and pay extra for original parts, the device never works the same afterward. Performance is worse, issues appear that weren't there before, and nothing feels factory-correct. Based on my repeated experiences, I strongly believe customers are not receiving the parts they're paying for. There is also no transparency about what's being installed, no proof of authenticity, and no accountability when problems happen after the repair. Once they have your money, you're basically on your own. The entire operation feels disorganized, careless, and unprofessional--from how the store is staffed, to how pricing is handled, to how repairs are done. I've visited multiple times hoping things would improve, and they never did. Every visit somehow managed to be worse than the last. If you value your phone, your money, or your time, avoid this place completely. There are plenty of legitimate wireless and repair shops in Phoenix that actually respect customers and stand behind their work. This is not one of them.

My iPhone 12 Pro (gold) was stolen at Old Town Scottsdale on Saturday Nov 26, ever since the thief…read morehas taken my phone on a field trip around the valley and as of yesterday they took it to this shop and it's been off since. i really hope this business is not taking stolen phones for resale.

I had the good fortune to have Morgan Gates to be my technician when my computer and internet went…read morechaotic on me last week. As an attorney who runs a law firm, I cannot afford to have that happen. He was a lifesaver and got me up and running in a short amount of time. Morgan is very professional, knowledgeable and has a great demeanor with clients. Tech-4-Life is lucky to have him. Morgan will be my go-to person from now on. Thank you, Morgan, for everything. (This review was written on February 17, 2025 on their FB page. I have used Tech-4-Life for ten years and recommend them to anyone who needs computer repair/assistance.)

Outstanding Support from Colin and Carly!…read more I cannot recommend Tech 4 Life highly enough! I recently worked with two exceptional team members who made what could have been stressful transitions incredibly smooth. Colin helped me migrate my business email from a third-party provider directly to Microsoft. After a frustrating experience with my previous provider, I had countless questions and concerns. Colin was incredibly patient throughout the entire process, taking the time to clearly explain what had happened with the previous setup and what to expect moving forward. His expertise and calm demeanor put me completely at ease, and the transition was seamless. I couldn't be happier with the results! I also worked with Carly on transitioning my business website from an outdated provider to a modern, updated platform. Carly truly listened to my requirements and worked collaboratively with me to ensure every detail was addressed. The new website looks fantastic, and the process was painless thanks to her attention to detail and commitment to getting it right. Beyond my business needs, my husband and I also rely on Tech 4 Life for our home computer security. Their Proactive Computer Security and Virus Protection services give us complete peace of mind knowing our personal systems are protected. A special shoutout to Andre, who mans the front desk and is always ready to answer a quick question with a smile, and to Steve, the owner, who is pleasant and clearly sets the tone for the exceptional customer service culture at Tech 4 Life. Tech 4 Life has earned my complete confidence and trust for both business and personal tech needs. If you're looking for knowledgeable, patient, and professional tech support, look no further. Thank you to the entire team for making everything so effortless!

spur of the moment call to Mobile Kangaroo, surprised by the expeditious response and immediate…read moreservice and professionalism. I would recommend this company and will use them again in the future.

A very convenient way to get some Apple devices repaired quickly at a fair price…read more I would use again

Headline: Not only were they not able to help me with a simple phone upgrade, this store left me…read morewith major functionality issues with my phone! My phone was working perfectly fine before entering this store; I just wanted to upgrade my phone. Beware! This is a Verizon affiliate, not an actual Verizon-owned store. It's called The Cellular Connection (TCC) and considered a Verizon retailer. I had a very frustrating experience here and would not recommend. No wonder the reviews are so low. I've been a Verizon customer for over a decade. I received a promotion about a phone upgrade and stopped at this store to take advantage. It had heavy Verizon signage, so I thought it was an actual Verizon store. I was so wrong. More than two hours later I walked out *without* a new phone. And my phone stopped working normally. Brutal :( Apparently, there was a system glitch that prevented the transaction from being completed. I was told to wait 48 hours for it to be resolved. That didn't happen. After more than 48 hours, I called Verizon and was told the system issue was on TCC's end. TCC argued it was a Verizon issue. And the innocent customer is stuck in the middle. Verizon strongly recommended I go to a corporate-owned store to do business. I will never attempt to do business in a Verizon "affiliate" again. What a complete waste of time. Very frustrating experience. A simple cell phone upgrade should not be this complicated, but TCC made it so. On top of all that, my phone stopped working properly after I let TCC touch it.

Store filled with knowledgeable and experienced people. Alexis is phenomenal at her jobread more

Adam was exactly what I was looking for - someone to help me cut the cable and upgrade my…read moreentertainment technology. He helped me order the right equipment, installed everything, and showed us how to use it. Now, we have no more cable but have YouTubeTV plus a bunch of other options to choose from. If you are ready to get rid of cable, Adam is your man :) Very happy!!

I feel like I am a pretty tech kind of guy. After meeting with Adam, he helped me find so many…read moreways to make my products work better and showed me how to save even more money than his consulting fee ever cost me. If you have Tech issues or want to save money on your Tech, Adam is your resource.

My iPhone watch was repaired within 3 hours, as promised, and at the best price in the valley!read more

From the owner: Welcome to iREPAIR AZ LLC!…read more We specialize in fast and high-quality repairs for all your devices. What makes us unique? Here are some reasons: 1. Service Speed: We offer quick repairs, many times on the same day. 2. Parts Quality: We only use high-quality or original spare parts to ensure that your device works like new. 3. Warranty: All our repairs are backed by a guarantee for your peace of mind. 4. Price Transparency: Competitive prices and no surprises. What you see is what you pay for. 5. Customer Service: We provide excellent customer service with personalized and friendly attention. 6. Certified Professionals: We have certified and highly experienced technicians. 7. Variety of Services: From screen repair to software troubleshooting, we do everything. 8. Cozy atmosphere: Our space is comfortable and friendly, perfect to wait while we repair your device. 9. Convenient Location: Easy access and conveniently located. 10. Home Service: We offer the option of picking up and delivering your repaired device directly to your door. Visit us today and find out why we are the best option for the repair of your devices! Your satisfaction is our priority.

Tough to pin point but the overall feel was just okay. At first seemed straight up. After some…read moreinteraction and issues I didn't have the they should be fully trusted sensation while there. Promises of work and timeliness was dicey. Had to wait, twice, some work done twice. Not sure if the end product is actually what I paid for. Not a savy tech person. Phone works but has issues they can't seem to resolve. Just gonna buy a new phone later.

Do not bring your device here! $300 and over six hours during three different appointments they…read morestill could not repair the phone as promised. They actually Made it worse and we had to get a new phone sooner than expected. But the real clincher is that they never refunded our money. There are many other reputable places in the valley.