Really nice guy. People person friendly pleasant professional. 4 other stores told me my phone was…read morejunk & it will never work. Including the very unprofessional RUDE representative at Boost on Globe 4 corners in which I will never go there again! Because they didn't know how to fix it. Chris the owner really impressed me! Because he did fix my phone in half the time! And well I might add. Very helpful! He has 20 years experience. I am so glad I found this store! He just got a new customer. And I will recommend him to friends & family. I'm so glad I didn't listen to the others who had no clue what they were talking about. Thank you Chris!

Wayne was so patient, friendly, and helpful! He went out of his way to help my mom, who has…read moredementia and was just admitted to a nursing home. To the point of even personally delivering her new phone case to the nursing home on his own time! I was touched by his kindness and compassion. Wayne definitely deserves to be recognized (and hopefully given a raise)! Thank you for your excellent care and support, Wayne!

After having difficulty dealing with the online service to purchase a new iPhone, I went into this…read moreVerizon store. Jay Mendes, the Store Manager, handled the entire purchase and resolved my issue. He even went so far as to install the Bluetooth in my car. He was knowledgeable, professional, and caring. As a 77 year old, my phone is my lifeline and can also be a daunting tool. It was great to have someone explain things so thoroughly, thank you.

Terrible customer service! Got a phone that I didn't want, tried to get them to send me a shipping…read morelabel to return it. Was given the run around and lied to. They told me to just go to the xfinity store and return it. I was not able to return it to the store due to their policies. So I called the xfinity mobile customer service again and was given the run around again and was told again that I could return it to the store and that they would send me a shipping label via email. I never got it. Received a text stating the ticket request to return the phone was denied. I called the xfinity mobile customer service again today and was told that it was now past the 14 day return policy (Big surprise) and that there was nothing that they could do and I would now be responsible for paying for a phone that I didn't want!!!! I am so angry right now. As soon as I can I am getting rid of xfinity mobile and going with another carrier! They completely suck! Zero stars!!

The arrogant disorganized and show they 're condescending jerks. God forbid you ask a question. I…read morebrought my elderly mother to be talked to as if she bothered them. I can see why these people don't progress in life and have YELP'S lowest rating. They deserve no better. If you want place that will treat you like crap this is the place and they will let you know that they don't care. Best of luck.

Great staff and location. They have a lot of accessory options including large speakers. Love the…read morereferral program they offered. Very knowledgeable people.

I have been a t-mobile customer for many years called this store on President to get some…read moreinformation. Rep named Nick picked up the phone. Very Unprofessional! Called me "Hey Brother " I corrected him and told him my name and still conituned to call me Brother again. Was argumentative and did not speak clearly. I will go in and speak to the manager !! They need to train this worker on how to communicate with customers and not use street slang. Not every black person is comfortable with people saying hey bro or brother cause they are of color!

My phone was broke and they didn't get me a replacement phone til 7 months later. Service was…read morehorrible. I do not recommend going to t mobile. They are horrible. Go to Verizon or anywhere else. One girl at the store was amazing. The rest of the people from corporate are ruthless. They truly do not care about anyone else and just want to go home. To add more information, they are not good friendly people. If you are thinking of switching to Tmoblie well don't. When it breaks,they do not give you the time and energy or the benefit of the doubt. I would be very ashamed if they were known as the best network. I wasn't mad but I was disappointed that this is still a network place people go to and pay money for. They have lost a big customer

Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!