This is my go to Staples in Maine…read more It's super conveniently located, it's got plenty of parking (albeit it in a mildly chaotic lot and with tight spaces), it's clean and well organized, there's clear signage, and the staff is EXCEPTIONAL. I try to make it a point to make my returns here, do my printing here, and have any of my government-issued photos done here. The staff is so competent and so thoughtful and so efficient and so patient. For returns: you couldn't ask for a more patient staff (especially if you're patient with and kind to them; I've seen plenty of rude customers who a) wanted to skip the line because they had a "simple" return [where they assumed they could just toss their UNBOXED item with NO paperwork on the counter and walk away], or b) started belittling other customers for taking too long). Whether your QR code doesn't immediately work or you suddenly can't find it in the chaos that is your inbox or are returning seventeen items individually (...which I witness nearly every time I'm here), they got you and try to make quick work of the process. For printing: they always have me double and triple check that everything looks correct, and are - again - so patient as I meticulously scour the work. The other day, I watched them gently run after a woman because they realized they had made an error with her printing and, while she didn't catch it, they did, and wanted to make it right immediately. For photos: I recently had to have very particular government photos taken (that are not the normal size, and other Staples don't even offer the exact dimensions/the exact service I needed), and they a) knew exactly what I needed which immediately put me at ease, b) went out of their way to make sure all information that was needed on the back of the photos was available (going out of their way to fix it themselves when they weren't sure I had enough of the info that might be needed). I feel confident when I come to this Staples for all my business and professional needs!!

Easy process for Amazon returns and UPS package shipping!…read moreThe desk is to the right as you enter. The couple of times I was here, there wasn't a line. The interaction was purely transactional. They only needed to scan the bar codes on the pre-paid packages I was sending. The person at the counter was polite, said very few years and smiled for the "greeting" but not much else to the interaction. Parking is easy which is a plus. I can't rate the service or knowledge of the staff, but overhearing other conversations with customers...I would say, this is a good drop point for packages.

Recently got a new phone and found all of the staff here very professional and helpful. I had had a…read moreless positive experience the day before at the mallside location so this was a relief.

Totally rude stuff. Came here for Wi-Fi and assistance to upgrade my grandma's phone, but the staff…read moretold me to leave and not clog the Wi-Fi if I'm not purchasing something right now. And that for a company that is supposed to offer data

In my experience, these guys have done it. They have revamped a very aging MacBook Pro and doubled…read moreits life. For a reasonable price. They also, when confronted with a non-working iPad realized that it had a very simple solution. It simply needed to be charged. It had been the charge cord that was faulty - not the device. They that was free advice. If I ever have a tech problem, or if I know a friend who does, I send them to Necessary Technology!

Called about a software problem with some games. Told them that it was possible to recreate the…read moreproblem by loading a game auto save and playing a few seconds from that point. They told me that they would not do that, they were no going to play a game to attempt to recreate a problem, even though it was created mere seconds before the problem manifests itself. Complete waste of time contacting them.

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

Todd Tech is a great resource. I had an issue with storage room on my computer. The technician,…read moreKenny Klein arrived promptly and fixed the issue quickly and efficiently. He completed it in the initial hour. I am happily satisfied. Thanks!

I could not be more pleased with my first experience calling upon TODD TECH…read more Andrea's customer service skills and Xin's kind expertise made transitioning my mom's 20 year old desk top something that I could live through! As long as they are in business... I will not go anywhere else and nor should you!