BEWARE OF THIS STORE. FRAUDS AND LIES We bot two new phones…read moreand the t-mobile gateway for internet. We changed from verizon. Onne of our iphones was supposed to be free as well as Netflix, Hulu, Apple TV and Paramount+ ALL LIES, and the manager was nasty and did not care one bit about our cmplaint. The only thing ws got was Netflix. On top ofnotgetting the other platforms, they were charging us over 600 dollars for the supposed frre phone. We ended up going to T-Mobile Experience store in Toms River. We were able to get our other networks and ended up returning t he phone and going back to our old phone. Dan in TR was great. When the manager heard what we went through with the Barnegat store, she was putting through a complaint to corporate. No one could believe what the Barnegat idiots did. STAY AWAY FROM THIS STORE IN BARNEGAT. IT IS WORTH THE TRIP TO TOMS RIVER.

* In ALL Humility And After Being In Business For * Myself…read moreFor More Then Three Quarters (3/4) Of My * Life The T-Mobile Corporate Store Located At 849 * * West Bay Avenue Unit 13 *, Barnegat Township * * New Jersey * 08005 * Is An Actual "GOD Send"! ! ! * * Reminiscent Of Batman And Robin * The "Dynamic * Duo" * The Store Manager * Kyle R. And His *. * Customer Care Specialist * Lianna ALWAYS Go Far * * Above And Beyond To Resolve ANY And EVERY Issue * That I Have EVER Had To RESOLVE My Business * * Issues * FLAWLESSLY Without Hesitation And Or * Question! ! ! I Highly Recommend Using The T-Mobile * Corporate Store Located At 849 * West Bay Avenue * * Unit 13 *, Barnegat Township * New Jersey * 08005 * J Respectfully, Eternally, #SOSJohnD * #TMobile * #RoadRageWorldTour * * #RoadRageTour2021

Went in to buy a new iPhone for a Christmas present. Customer service rep was professional and…read moreinformative at explaining the upgrade plans and the various differences with phone models. Never felt pressured, he explained the breakdown of costs and actually saved me some money on our plan. I have no problem recommending them if you are looking for a Verizon store.

Worst cell store ever dealt with. This store is advertised as a Verizon store. My father took my…read moreson in to have his phone fixed. Battery expanded and popped open phone. Said they cannot fix and it is not covered by warranty even though I have full warranty coverage even extended and the website states the insurance does cover repair/replace. My elderly father helping me out to bring my so was lied to by sales associate Nick P. Instead of explaining how to go through ins they LIED. As I explained my father was just scammed into upgrading just to get a sale rather then doing the proper thing or giving a choice. Made it seem the best choice was upgrade to save most money and less problems. My father went ahead with upgrade and after all said and done the salesman Nick told my father they couldn't take my sons phone for trade in credit because they are only an authorized dealer for Verizon and need to take to a corporate Verizon store and they will take the phone and issue the credit. After being told this I reviewed invoice and first I notice they had the sale listed under my name but an incorrect address in NC. No trade in credit so billed 1110.00. I spoke with Verizon corporate and was told cannot bring trade in to another store and esp no credit will be given due to the battery busted and popped open part of phone. They also told me INS WOULD COVER THAT AND THATS HOW IT SHOULD HAVE BEEN HANDLED AND ADVISED. I called this cellular sales place and spoke to the Manager, John, who insisted I was told wrong and all my father was told by them was the truth. When I questioned about invoice showing wrong address but with my name for billing he insisted it was an error. I told him my dad had pointed it out to salesman and received an explanation stating it's not anything to worry about. It's their system and as long as my name was correct that it was fine. (UHM WHEN DOES A COMPANY ALLOW ENTERING INCORRECT BILLING INFO ON A SALES INVOICE FOR NEW MERCHANDISE AND NOT WANT TGAT CORRECTED TO MATCH FOR THEIR OWN ACCOUNTING OR TO AVOID A PROBLEM IF EVER I NEEDED TO CALL AND THEY ASK ME TO CONFIRM WHO I AM FIRST AND I GIVE MY ADDRESS BUT IT DOESNT MATCH WHAT THEY HAVE? THE AMOUNT OF HASSLE AND PROBLEMS TRYING TO RECEIVE HELP?) I pointed out the problem with this to the manager John and he then changed his story and said oh yes it happens with our system but it's ok as long as name correct. I pointed out all the problems and deceitful wrong doings and he just got annoyed and didn't want to explain anything else and just offered with nasty tone if I wanted to bring phone back and get refunded. I wanted to find out what happened and how to fix and he wanted nothing more to do with the situation. I then asked if I called corporate would they agree to this billing issue being blown off. He just again got nasty and said how he has customers to help. I explained I was a customer but he didn't want to bother I asked for corporate phone number and he was annoyed by that. I also asked for district manager name and contact info and he immediately sounded worried and then got nasty saying oh no I'm not giving you that information. After a few exchanges he finally gave me the email for his district manager. Then when I wanted to confirm name he said a few things about wasting his time and then hung up on me. I will be contacting both district manager and corporate company to let them know the kind of people working and representing their stores reputation and reporting them to Verizon corporate. The manager is a joke. Even tried telling me to call back and speak with nick the salesman and got annoyed when I told him HE is the manager why would I go to nick just for him to need manager to help fix. Horrible, uneducated, manipulative, ignorant, useless manager who doesn't give a crap about policies and customers that aren't just a quick upsale unspoken person. Do not go to this store. You will be ripped off or manipulated by probably most who work there. If any honest good people employed there you deserve better! I wish I could rate this store a 0. Cellularsales Verizon authorized seller and promoted as Verizon store. Follow their own corporate rules and do not follow Verizon's corp rules so you will not receive the service you are entitled to from Verizon. You will lose out on many of benefits and service you pay for because not an actual Verizon corp store!! Make sure you deal with a corp store not third party or this is what happens. If I wasn't paralyzed that manager would have been dealing with me in person!

Was interested in purchasing a computer at this location it was a display model but had a display…read moreprofile i decided not to purchase when they told me there would be a charge to remove the display profile all they had to do is a simple factory reset.

Tv was great when put on my wall. Don't order furniture though Best Buy's it never comes. Waited…read moreall day.

I went in to pick up my script as they no longer are on my insurance plan. I was given a plain…read morewhite sheet with my prescription dynamics and very little info regarding the doctor that wrote this. I went to fill the prescription and it was refused. We called there and they spoke to the optician. She stated they were out of the forms but would hand write one and fax it over. There is one hour before this establishment closes. We waited, no fax. Called back and was promised they would refax it. No fax. I had to drive back like a speed demon to pick up my "hand written" prescription. When I got there, they handed me my prescription...not handwritten but on the actual form they were out a half hour earlier. I feel they were playing games at my expense.

Staff was great. Paid $900 for 4 pairs of trifocales. Then received an invoice from Aetna saying…read morethey paid. Now I can't get straight answers from either. Anyone else have this happen? Is this a case of double dipping?

I went to this establishment to get my prescription filled on 12/31/25. My insurance allows me each…read moreyear an allotment. The prescription I gave wasn't adequate. They went out of their way speaking with the optician that wrote it and was told they were out of the actual prescription firms but would hand write it. She promised to fax it right over. Time is ticking away. The store is closing for New Years Eve. Called back and was told she would fax it again. After getting really anxious, I went to the establishment rather than waiting for the fax that wouldn't come. I picked up my prescription not hand written but on the forms they said they were out of half an hour earlier. I made it back to Walmart and was grateful for the help I recieved in choosing the right frame. They were very friendly, and helpful. The prices and selection were great too.

Did not contact me after failing to get my prescription from my eye doctor. I only found out by…read morecalling after a week of silence. They had my phone number and information, but did not call me after my doctor "refused to fax" my eyeglasses prescription. Terrible customer service seeing as I need glasses to see, and they left me with nothing. They will not get my money. I'm now buying online, because even though it takes longer they actually keep me apprised.

These guys are the best! They are patient and extremely knowledgeable. I purchased a new flip…read morephone, and it was a challenge to transfer my contacts. But, they figured it out and got me up and running. My wife has been going there for several years, and she too is very pleased with their impeccable focus on delivering great customer service! I recommend this business without reservation. Nick, Mitch and Will are awesome!

Great experience. Jeff and Mitch are very helpful and knowledgeable. Answered all my questions and…read moreoffered personalized advice and recommendations. Made the whole process very easy and explained everything along the way.