If I could give 0 stars I would. The At&t store said it was open on all the websites I went to. I checked Yelp, Apple Maps, and even google and they all said their hours were until 8:00. When I made the almost 45-minute drive over there and saw it was closed I was very confused. The workers were in the store and all of the lights were on. The employees were all sitting on their phones while multiple people were waiting at the door. When I knocked on the door to see if they didn't see me, they looked up and immediately pretended they didn't see me. When I got in the car I called their number to see what they were closed for. I saw them see the phone ringing, and then walk away, pretending they were closed. I was very confused on why they could not take anyone even thought they clearly could. I would definitely skip going to this location and go to the Stafford location instead. read more

Went there tonight (Tuesday) because my son was having a problem with his phone. When we got there at 5:30 we were told it would be about 45 minutes ( one person in front of us) and to perhaps come back. Came back an hour later and he was still helping the same people and now there was someone else in front of us. After waiting another hour the worker told us he's probably not going to get to us tonight. Absolutely ridiculous. To whomever manages this place, why do you have one person working when everyone gets off from work? The first chance I get I'm changing carriers read more

I went to the AT&T store tonight and Joe and Joe were both very helpful with an issue with my phone. They fixed it quickly and were so kind and made me feel validated in the phone issue I was having. I would go back to them any time. Thank you! read more

So I walked into the Forked River AT&T store back in April 2022 and sat down with Tom the store manager about leaving T-Mobile and joining AT&T if they had a good deal. Tom proceeded to tell me that he could match my bill from T-Mobile and supply my family with four new iPhone 13's and Apple watches with no increase in my bill. He assured me that there would be bill credits that would occur over the first couple months that would cover any charges for the watches and or phones and my bill would be the exact same as it was with T-Mobile. Six months later after having to involve AT&T corporate I was able to get my bill down but still $60 a month more than I was paying with T-Mobile. The store manager Tom and district manager Barry continue to give me the runaround and excuses as to why AT&T has still not provided the credits but as far as I'm concerned this has been a classic bait and switch and unless Tom or Barry can come through on their promises they are nothing more than scammers. I would be happy to change my review if the credits are actually applied however until that point happens I will be leaving AT&T union soon as possible. read more

I have been here for a little over an hour waiting patently but then another lady walks in and she gets help within 10 minutes.