Great service for the price. Our TV at our house had parts issue and Alex was amazing with service…read morei recommend anyone in north Texas area if your having trouble with your tv please visit Alex.

I had a wonderful experience with Affordable Big Screen TV Repair. My 42" RCA LED TV started to…read morehave a black screen. The Owner, Alex was able to diagnose it for a nominal fee within 24 hours. He had someone call me on a Saturday. The good news is that it could be fixed, but the bad news is that there were no RCA parts available and it could be weeks or months. Alex does NOT use cheaper parts but only manufacturer's oem parts. He guarantees his work. I made the decision to use the money I was going to spend on the repairs to purchase a 48" LED TV that he serviced with a 90 day warranty. He tested the parts. My family loved the newer 48" tv! Five Stars!!

I broke my phone a week before Mother's Day. I was constantly going back and forth to the Frisco…read morelocation, and every time I went, I was greeted, and was taken care of, and received information that helped along the way every time. Long story short, Brenden, Shawn, Cayce, Krista, and the manager at the Frisco location were ALL very kind and very willing to help me no matter the problem I had. Got a new phone a week later and advice on how to deal with a "sticky" situation in the meantime. I was very pleased to see all of these kind representatives giving a helping hand and information to help with my situation. Thank you all, and you all deserve a Raise! jaja if only huh Spectrum... well they have my respect. Will continue to come here and say hi lol

Quality of internet: poor, I had the highest gig they provide. It wasn't even fast. I would always…read morehave problems with them towards the end of the month. Mind you, I used auto pay so the money deducts automatically. Until they received payment, my internet would always slow down by the last week of the month. When I complained about it to them. They would say, you need to upgrade your modem. I upgraded my modem three times since I was with them. I had to be with them because my subdivision only allowed them as internet and TV provider. Thankfully, AT&T came in. We switched. I don't recommend them at all. The customer service was good though. They always came out to see the issues, the phone people were polite. It's just the service and the company. Don't even waste your money and time with them.

Responses by this company are borderline ridiculous. If you try to call, there is always a wait…read moretime of well over two hours. If you try to use the "chat" option, you receive vague information and are told that questions cannot be answered. When you request a supervisor, you are told you have to call to speak with someone. When you question anything during the chat, you are told that the "person" on the other end of the chat is unable to help you and will terminate the chat. If you leave a yelp review, you receive a nice note from "Jackie" with a request to send a PM with your specific concerns. Too bad Jackie doesn't exist and there is no information on how to PM anyone for actual assistance. $500+ a month for services is beyond ridiculous and you only get bots to "assist" in answering questions regarding the $500 bill and why $280 of it is all fees. Edited to add: received my notice from "Jackie" and I can send a note via Facebook or X since there is no PM option. I have neither, by the way. Also, thanks "Jackie" for reminding me that Astound suspends additional comments - forgot about that part.

I would have to say this is one on the worst customer service I have ever had. I came in there…read morebecause I called corporate to ask where I could pick up a gaming router they have brought twice to me now broken I have been paying for a year just to have normal Wi-Fi. The older man and supervisor at the front desk were hostile and try to push us out of there , couldn't ask a single question without getting a I don't know why they would tell you that I can't help you while the supervisor giggle with no help All we can do is send a tech Thursday .I could personally never hold my company's values that low definitely was My first time visiting the office and was not a welcoming Experience.

Absolutely! Here's the rewritten text:…read more Everything! This remarkable man made space in his schedule to help us that very day. In under 20 minutes, DeWayne expertly mounted two TVs. We are truly inspired to have found someone like DeWayne; his outstanding workmanship reflects his strong ethics. A good man committed to excellence! Also, his prices are Senior Approved! Finding an honest person is rare, you will love this man!

The team was so helpful and the process was very smooth! I love that they wore coverings on there…read moreshoes and were so quick! definitely recommend for all tv mounting and de-mounting services

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

Installed antenna pointing in the wrong direction. Overcharged for the antenna. Didn't use a signal…read morefinder, made 3 appointments and he canceled all of them Excuses ran from anniversary dinner, to weather (which was understandable) to having a headache. Each time he canceled, we had to reach out to him, he never called us to reschedule Luckily, a neighbor had a signal finder, adjusted the antenna correctly, and now my signal is great.

The representative for Frontier Communications says I can ONLY cancel my service at the end of my…read morebilling cycle. The billing cycle ends May 10th , today is the 29th. She said they don't give refunds. she asked for a Customer service identification. I asked should I have it... long pause... I'm sending it via the postal service. you should receive it within 3 to 5 business days. Once you receive it you can give us a call so we can cancel your service.(MUTE POINT) DUH... I questioned her again, she said I already told you that. Also, almost every communication and notification is via email even my payment. MY PAYMENT HAS NEVER BEEN REJECTED!!! WHY CAN'T MY SERVICE CANCELLATION BE AS EASILY CANCELLED AS IT WAS TO START? I'M REQUESTING A REASONABLE RESOLUTION FROM FRONTIER. The service i'm REQUESTING is to terminate my service RESONABLE. My monthly payment is $99.99 for just internet!

I saw a Frontier tech when our internet was installed 9 months ago. He was helpful and efficient…read more Fast forward: I continually have spotty coverage and am at the mercy of their robo-loop support (so no support whatsoever). Before I disconnected with the Robo-tech today it did ask me if I wanted to upgrade and never lose connectivity. Um..no. Don't spend your $ here.

Back in December, AT&T was offering a promotion where you could receive up to $800 per line for…read moreswitching. Based on what I qualified for, I was expecting to receive $2,205.63. In order to switch, I paid $2,530.60 out of pocket and put it on my credit card, assuming the reward would help cover that cost. I submitted all my receipts in December and received confirmation that they were received. When I followed up in January, I was told they needed additional information. Getting that information from my previous provider turned into a long and frustrating process, but I finally had the documents mailed to me in February and uploaded them as requested. After uploading, I never received any confirmation or update. When I called today, I was told the documents I submitted were still not sufficient and that I needed to provide even more information. I was then transferred to a manager (which I didn't request), who told me that my claim is now marked as "expired" and that nothing can be done to change it. At this point, I'm out $2,205.63. That's a significant amount of money, especially right now, and this whole process has been incredibly frustrating and disappointing. I followed the steps, submitted what was asked, and still ended up with nothing. I would strongly urge others to be cautious with this promotion. My experience has been stressful, time consuming, and ultimately very costly.

I was helped by the amazing Navy navigate a phone line transfer and upgrade my phone. Better…read moreexperience at this location than other AT&T store, highly recommend.

They were super friendly. I walked in, handed my modem and left…read more Easy as it can get.

So Long Spectrum. Originally Time Warner Cable. After literally decades of increasingly bizarre…read moreprice increases based on untenable " bundle pricing" there is finally an option to this former monopoly. After switching to the new kid in town,I took my old equipment to drop off and cancel. They relentlessly kept offering lower and lower monthly pricing each time I said no. Finally they offered a lifetime set price at 1/2 what I was paying. The offer included an increase in speed higher than the new guy and beating the price. So, I capitulated( briefly) taking the new equipment home. Turns out the entire drama would take more effort than it's worth and I told the rep," you should have offered this a year ago instead of an unannounced 30% price increase" Feels good to get rid of these guys