had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

I would give them less than a 1 if I could! PURE GARBAGE and passed around like a slut! I've been…read moreout of internet for the pass 3 weeks! I've spoken to 4 different people about the same issue...and it STILL NOT FIXED! Calls were dropped during the process and they dont return your call. OR they pretend not to hear or acknowledge you. Im a new customer and thought that this would be better than xfinity or atleast cheaper. You get what you pay for. At least I had internet with xfinity. Its high as hell but at least I can watch at TV! Screw frontier! DO NOT USE THEIR SERVICES! They are a fuc*in JOOOKE!

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

Before we signed up for service, a representative came to our home approximately 10-12 times to…read moreencourage us to switch. Unfortunately, our experience since becoming a customer has been very disappointing. We have only had the service for about two months, and it has already gone out or become intermittent approximately eight times. Most recently, our service has been completely out since Sunday. A technician came yesterday and informed us that a cable had been cut and that someone would return to resolve the issue. However, no one came back until today. When a technician finally arrived today, he was unable to complete the repair because he did not have the correct equipment but he did not let us know I had to call them for the 20th time for an update. We have now been told that another technician will arrive between 1:00 p.m. and 3:00 p.m. I work from home, so these repeated outages have caused a significant inconvenience and have affected my ability to do my job. The lack of reliable service, poor communication, and repeated delays are unacceptable and unprofessional. I expected much better service and would appreciate this issue being resolved as quickly as possible

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

My wife and I switched to Tachus 2 years ago and couldn't be happier. We had cable through our…read morelocal affiliate and there were always issues with service interruptions and slow speeds. We were also traveling a lot so paying for cable we weren't even home to watch. When Tachus announced they were putting fiber optic in our area we signed up, the price was so good and they said it would not go up. The installers ran the service lines out by the street so they didn't mess up our back yard like Xfinity did. Overall the service has been great, Tachus has generators for all their main branch units so they never go down after storms. Recently we did have an issue with a poor signal that kept cutting out. I called tech support and they tried trouble shooting over the phone but couldn't resolve the issue. The tech guy on the phone said he would contact the local support techs and send one to our house. I'm thinking, "oh sure, this will take a week or more". I was so surprised that we had a tech service guy call us and say he would be at our home within the hour! His name was Alphonso and he was just great. He figured out we needed a newer modem so replaced it as well as the patch cord from the modem to the wall connection as it had gone bad. He even showed my wife how to change some settings on here laptop to get it running faster! All this and no extra charges or anything. Good reliable service at a good price, we are staying with Tachus!

My internet went down at 5:30pm while I was working and I have tried reaching someone from Tachus…read morefor 30min+ through their website and by their customer support phone number and no one responds! I've been on hold and transferred and now they said someone should call me back but they couldn't tell me when. I can't continue working until it's back and no one responds. Bad customer service.

This is THE service company to use for computer and Point of Service upkeep. Rick Solano is the…read morebest representative--he gets the job DONE and is very knowledgeable. The service is reasonable and reliable!! If you're looking to just clean up your company website or create a new one, install surveillance, or learn a little bit about how to cut your bottom line Symplistics can guide you all the way through.

I found Rick through a search for internet service providers. I called Rick. Rick doesn't do that…read moreany more, but was very helpful in helping me talk through my challenges.

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

Horrible Customer Service! Will waste your time and try to upsell you every time! Just avoid doing…read morebusiness with them at all cost.

Strong arming customers into either doubled pricing or kicking local business phone and internet to…read morethe curb. This company does not care at all about local business, only their bottom line. Do not do business with logix, they will let you down.

Horrible customer service. We have been complaining about our speed the last 2 weeks. They wont…read morecome out to help us. Their site is down to run a speed test, so I've used 3 independent services to run the speed. We are getting 90mbs, when we are paying for 250mbps. This company is stealing from us and I'm sick of it. If you own this company, please help us out, bro. I understand perfectly clear why you don't take AMEX. You probably had enough chargebacks in the past to cause the earth to spin backwards.

Back in the late 90's and early 2000's I had used ev1 as my dial up provider. Was a reliable…read moreservice for dial up and under 10 bucks how could you go wrong when the average cost was hovering around 20 bucks. Just a cool Texas based piece of history now.