I had my phone serviced the day prior at 4:30-5pm on 1/13/26, about an hour before closing, so when…read moreI got the phone I didn't have much time to verify anything and left on good faith that all was good. The day after, I found out they sell "genuine" Apple product parts that aren't actually bought through Apple (yes, I was verbally told this), which means they aren't truly genuine. I contacted Apple while sitting in iSupply to confirm, and Apple told me the parts are most likely not genuine if they're not clearing the second screen. I cannot authenticate the camera or screen now because they cracked my original screen during the camera repair and replaced it without letting me know, so my screen isn't authentic either, which I find unacceptable considering I only came in for a camera replacement due to a busted camera lens. Now my screen has this washed out look to it, and it can't even handle the blacks of the screen correctly as it shimmers, and it gives me a headache looking at it. If you're going in for a repair, be aware: you cannot authenticate, which means no proper calibration and a lower overall phone value. That is my warning to anyone coming here for an Apple repair. Just go to Apple and get your stuff properly certified. Yes, I am irritated, but I am fair. The workers are cool; the experience sucked. Do not claim to sell "genuine" Apple parts if they can't even clear the authentication process. Now I have a permanent pop-up in my settings asking me to authenticate, which I can't do since the parts aren't real. One last thing: it's cool that the owner offered to replace my screen for free again, but it's pointless if the parts aren't real because I still can't authenticate, so I'll leave it at a one-star and move on, looking at my screen as a constant reminder not to go to third-party repair shops. Hope the $230 was worth it to lose a future customer. Don't break people's products and replace them with cheaper, low-quality parts and call it a day.

These guys do great work and stand behind everything they do. Our family will always use them for…read moreall our screen repairs.

The store was clean and modern, the staff was friendly, and the iPhone cracked screen repair was…read moredone the same day. BUT....there was a critical problem with the process. They failed to tell me that they were replacing the screen with an aftermarket, non-Apple screen. They didn't explain that there was an option, any difference between the 2 products, what an official screen would cost - nothing. I got home and immediately noticed the colors looked off and did the research to understand what they had sold me. When I called they essentially said they "figured I'd want the cheaper option." It's clearly an inferior screen with noticeably worse lighting, everything is super bright and cool. To make matters worse, I then learned the Apple Store offers the screen replacement with an official screen for the same price they charged me for the 3rd party screen. I guess shame on me for not doing the research in advance, but maybe don't assume everyone knows what the hell an aftermarket screen is. Their response was essentially "sorry", and their corporate support was a notch above useless. Buyer beware.

Daniel was awesome! He fixed my issue and he was super kind. Incredible customer service!read more

They have always been great and I've been there several times to have both iPads and iPhones…read morerepaired

Amazing customer service and their price to replace a Samsung cracked screen was nearly $100 less…read morethan CPR!

Take your computer here. Extremely pleased with the service provided. I brought my computer in…read moreafter troubleshooting it myself for weeks, and he fixed it within I think 2 hours. He also literally worked overtime to get me my computer as fast as possible after I said I needed it soon. Lastly, he charged a very reasonable price originally, but then he realized that he accidentally charged me for the wrong thing (I'm not going to get into specifics, just trust that this was a complicated issue, so this mistake was completely understandable), and after realizing this, he refunded me HALF of what I thought was already a perfectly reasonable price. I feel like I just unintentionally robbed this man, but if I ever have any issues whatsoever with my PCs or Mac, I will 100% be taking my business back to him.

This is the store you need to go if you have serious problem with all your devices, even old stuff…read moreAnthony take the time to explain what is going on and he will confirm the price before starting the reparations.

Quoted $120 to replace an iPhone charging port. After examination, I was told it was corroded and…read morein need of replacement. I declined and took the phone home where I applied a slight burst of electrical connection spray and scrubbed the port with a small, flexible plastic bristle brush. The end result, the port now works. Conclusion: The same measure could have been applied at this business for a small cleaning fee.

I recently had my iPhone 15 Pro Max screen repaired at Phone Clinic in Prairieville, and…read moreunfortunately, my experience has been very disappointing. Before the repair, my phone's front camera was working perfectly. Immediately after the LCD/screen went black, both my front camera and flashlight stopped working. I returned to the shop as instructed, and while they were able to get the flashlight working again, the front camera still does not function. I was told the issue was not caused during the repair, but I have since spoken with another repair professional and Apple support, both of whom confirmed that this type of issue is typically the result of damage during the repair process. Despite bringing the phone back promptly and giving the business an opportunity to fix the issue, they have refused to take responsibility or repair the damage under warranty.I am now forced to pursue further action to resolve this matter. I would strongly advise others to proceed with caution and ensure all functions are thoroughly checked before leaving the store.