Super impressed with this location. First went in for a screen replacement for my iPhone 6s (great…read moredeal for $40 in 20 minutes). Got it back in 15 minutes. As I was walking out, I realized the bottom of the screen didn't work correctly, so I went back. They apologized and replaced the screen and added a screen protector for free in about 7 minutes. Rebecca and Rashid were super easy to work with, kind and great examples of quality customer service. Rashid told me this is the third location he's had. First was a kiosk in 2006, then store 1 was in 2011 (still in the mall), followed by this store in 2016. With service like this, I expect them to stay around for a long time!

Was quoted $320 for an iPad Pro 12.9 screen. No screens were in stock. When I came back the…read morefollowing week, they only had a "premium" screen for $380, a more than 18% up charge. This premium screen is the worst tablet screen I've ever had. It takes longer to clean the fingerprints off of it. It's more reflective, so it's harder to see with bright lights above. It doesn't get as bright, so it's harder to see when sitting outdoors even in the full shade. The color tint is cooler than normal, so whites look bluer. The edges of a full white screen have a slight purple cast. A block of white next to block of black sometimes has a slight red cast. Colors sometimes shift when moving, e.g. white on black text can look bluish or greenish while scrolling. Sometimes when scrolling there's a weird flicker in parts of the screen. The brightness is not consistent around the middle point -- there's a glitch around the middle setting where setting the screen brighter makes it dimmer and vice versa. This can make the screen unexpectedly flash when auto-brightness is enabled. There are several places where touching the screen or holding it on the back causes dark spots to appear. If I knew the screen was going to be this bad, I would've bought a screen protector for my cracked screen or bought a new iPad. The lowest end iPad would've had a smaller, but much better screen at a lower price. There is nothing premium about this screen other than the price. Good: Friendly service, was ready when promised Fair: Workmanship. On two sides of the new screen there are gaps wide enough that I can fit my fingernail between the screen and the body Bad: Screen quality Terrible: Upcharge for a lousy screen

A Hidden Gem for TCG Fans! Don't let the old reviews fool…read moreyou--this place has totally rebranded and is now an awesome spot for trading card games. Whether you're into Pokémon, Magic: The Gathering, or Yu-Gi-Oh!, they've got a solid selection of packs, singles, and accessories. The staff is friendly, knowledgeable, and clearly passionate about the TCG community. Definitely worth a visit if you're a collector or player in the area. Great to see a local shop evolve into something special!

Awesome shop! Dylan helped me get everything I needed to start with Warhammer miniatures. I've been…read morereally into the Space Marine 2 game, which is amazing, but I hadn't made the jump into the tabletop side of the hobby--it felt like a lot to take in. Fortunately, the owner was extremely knowledgeable and helpful, and he got me everything I needed to dive into a brand new hobby.

Be careful. This store engages in fraudulent transactions. Two phones with unlimited plans were…read morecharged to my account without my authorization. I live in Massachusetts and have never purchased anything from this store in Michigan.

I had a great customer experience while at this store. Skylar was patient with me as well as…read morehelpful. The other two ladies working that day were also very nice. Skylar made sure I was all set up and ready to go on my new XR before I left. I even met Eloy while I was there. Thanks to the team at this Niles store!

It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

Employees stand around playing on their ipads and can't help with giving me my PICKUP order…read more Clown show lol

I have been a customer for 30 years. always helpful. problems resolved usually quickly.read more

Tyler the manager is very good at making customers feel comfortable, and he takes his time to make…read moresure you understand everything you need to know about pricing and options. I came in to upgrade my phone early and he had a great understanding of products and processes. It was so nice working directly with a person instead of the automated phone system..

From the owner: South Bend's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel…read more10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep South Bend connected with top technology and expert guidance. Visit us today at 3555 Portage Rd for the newest smartphones, tablets, and accessories.