Went to get my iPhone 8 refurbished. I was given back an iPhone that can't connect to hotspot. Dirt…read morein the camera. Very poor battery life. Hardly sensitive screen, when charger is plugged in it sits crooked. I'm not pleased with what I got. On top of that I didn't get the device I gave them back. So idk what they put in this phone. When dealing with phone repair guys I usually tell them that I want my used parts back. I didn't do it here. It was my second time refurbishing this phone and I got a better product back when I went to Ez fix center on north belt line road. Hope this helps somebody. Honestly I should've known better.

Pure scammers. Did not say that they were replacing a piece of my iPhone with an aftermarket piece…read moretherefore it broke very easily. They said I signed to terms and conditions which states that they can use aftermarket product. I have asked for video footage of me signing this (because I never signed or agreed to anything) and they still have not sent me the video. I have called them a few times now with no response.

Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

TERRIBLE customer service. Wasn't even greeted when I walked in. I was completely ignored the…read moreentire 30 minutes I was in the store waiting to speak to someone about transferring from T-Mobile. I left. Absolutely terrible.

I read the other reviews stating how unfriendly the staff were at this specific store and was…read morehesitant to go. But since the location is so close to home I decided to stop here first. And I'll say I was pleasantly surprised as my expectations were based on the two 1-star reviews. And employee came out and literally opened the door for me. And as soon as I walked in another employee in the back called me over so she could help me out. I was in and out in less than twenty minutes, I could not really ask much more from a Verizon store.

The best service in town for such a reasonable price. I broke the glass over the camera of my…read moreiPhone and they fixed it for half the price of other quotes I had received. I would absolutely recommend this place and will be back if I need a repair.

Professional and expedient repair service! I would highly recommend SK to anyone. Repaired my M4…read moreMacBook Air flawlessly, and didn't break the wallet!

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??

I came in a few months ago to get my MacBook screen replaced and they did it $300 cheaper than what…read morethe Apple Store quoted me. Got my MacBook back in about 3 days and it works/looks great! Front desk was nice and results where great

I was referred to this company by Yakety Yak who said they have more technical technicians to…read moreaddress my iPad problem. Dropped it off late evening picked up the next day. Great services!