I couldn't ask for anymore out of a mobile phone repair shop. Chris was great to deal with, the…read morepricing was very competitive if not cheaper than anywhere else, my phone was done exactly when they said it would be and they do great work... I highly recommend them.

Wiseguys is the Best. I've taken phones and tablets to other places to fix. I paid good money to…read morehave my phone fixed, this other place couldn't fix it and kept the money and told me my phone was unrepairable- Chris fixed it !!! Not only did he fix it, he explained what was wrong and how he fixed it. So far I bought a phone and an iPad from him and saved money. I've told Chris he's my guy for repairs and products. You simply can't find a more knowledgeable guy. I will never go anywhere else. Go there you won't be disappointed!

Explained process and was very communicative of what he was going to do. Did it under 30 minutes…read moreand it came out like it was brand new, would recommend for sure. If my screen breaks again I will definitely come back.

The service was amazing.The price was very reasonable, fast.Friendly, efficient affordable.You will…read morenot be disappointed in the quality of service

Unprofessional Management, Unauthorized Order Cancellation, and Unjustified Treatment…read more I had a deeply frustrating and unacceptable experience at this Verizon location. I came in to pick up an order I had already placed and fully paid for--consisting of 3 new phones and lines. Instead of fulfilling my paid order, the store manager demanded I give him a "reason" why I needed 3 new lines. I mean it a fam line for my family if I'm get my kids a phone they wouldn't be transferring phones and numbers why should i have to have another reason then he stutters. When I questioned why a fully processed and paid transaction required further justification, he refused to provide any clear store policy or explanation. To be clear: the manager never even asked to see my ID. Had he asked for my identification to verify the account, I would have gladly provided it without hesitation. While I was standing in the store on the phone with Verizon Customer Care trying to sort out what was happening, the manager took it upon himself to cancel my paid order without my consent. When I asked him to show me proof that he had canceled it, he refused to show me documentation and basically told me I needed to leave the store. As I'm on the Phone with Customer Service Support they didn't even understand the reason for my cancellation. Fortunately, an employee over the customer support was kind enough to help me re-order my phones properly. Save yourself the headache however his cancellation caused my money to be delayed 3-5 days refund and cause an issue to put up at another location cause now they thinks is fraud they wasted my complete day on unnecessary issues and still don't have what I paid for what a joke I'm blasting him and the location employe refused to give the guys name that okay Ik he was the manager and avoid this location--the management here clearly does not value customers or basic professionalism.

Verizon keeps on upping and upping the price even though they send you an e mail that your current…read moreprice is guaranteed for a period of time. They are rude on the phone that is if you can understand them. Then finally I had enough and changed to another carrier after being with them for a very long time. They refused to send out a final bill then I get notice that I am being turned over to a collection agency for non payment. BEWARE stay away from Verizon! Verizon replied they want to escalate and get me back-NO WAY. They did escalate. They gave me someone's phone number to call at the time she would be available. An answering machine answered in French. Sorry I do not speak French. When I did get in contact with someone from the management team they actually screamed at me-?? They are nuts stay away from Verizon!

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

I don't know about the T-Mobile here, So for the record my phone network carrier is Verizon not…read moreT-Mobile but this one is conveniently located on my way home from work so when I got my brand-new iPhone 13 pro max I figured I just swing by and grab my mag safe charger from Apple as well as my Apple iPhone 13 promax case which at the time the phones literally just came out so I couldn't find accessories and covers for this particular phone anywhere else. When I used to have T-Mobile as my carrier it was always convenient because I was just run here and Make a Payment on my way home. And it's right next to my favorite nail salon. But what turned me away from this particular store was the customer service the quality of the products and the inconvenience I should say. So one month into purchasing the phone cover and the mag safe charger both of them broke! One of the T-Mobile employees proceded you tell me that you only have 14 days to make a return and I need to contact Apple themselves to request new items even though it was a manufacturedy effect I purchased them through T-Mobile and these things broke it's not like I didn't like them it's not like it didn't work for me he's literally broke within one month I spent over $131 here and a cover in the charger I got ripped off. And now I'm stuck with a broken phone cover which now chipped the corner of my iPhone because of the crappy cover And then they kinetic POS charger that doesn't work whatsoever! Never again!

I went in and was greeted and offered assistance in a timely fashion. London Lamour answer all my…read morequestions assisted with my purchases she even told me about the current iPhone promotion! I will most definitely be returning to upgrade my phone soon, great customer service!

Excellent, prompt, and knowledgeable service. The three employees who helped us with our…read moretransferring a phone number onto a new line were all excellent. The one gentleman who greeted us right at the door, even found a discount for me on my bill! Every time I come here I'm satisfied!

Great for sales. Forget about follow up. Had an issue with installation. Not helpful at all.read more

What Amazing service! Mike got me the best deal on a new iphone & transferred all of my info! i…read morealso have disney plus for free now. Will definitely be returning to this location for all my future needs & accessories!

Sal .... Excellent Customer Service is an understatement. As a COO of my company, I'm always…read morelooking for ways to improve in operations and how employees can best service our clients so when going to any establishment I base my patronage on the type of service I receive as a sticker when it comes to great customer service. When I walked into this establishment it was pleasant surprise to have a store greet you with a smile. One employee deserves special recognition for not only providing "EXCELLENT" customer service, but to be very knowledgeable as well. Sal gave suggestions on other products; he was very personable and a model employee the type of employee any great company would be honored to have. Sal is definitely a jewel and needs to be recognized for his diligence in upholding the company in a great light. So much that I wanted to make sure I acknowledged it.... Keep up the Great work young man!!

Rebecca was rude, dismissive, and had no idea how to do her job. We sat there for 2 & 1/2 hours to…read moredo a new phone transfer. She left us sitting at the desk and helped 2 other people. I finally had enough and figured out to do her job for her. Terrible place, waited 45 minutes before being helped. Employees generally rude, and the manager who had just entered was "unavaluable". Will never return and will take my friends that admire my new phone to another store to upgrade.

The term "wtf" is putting my experience mildly. I've been in the "technology" industry for 24+…read moreyears. I've been dealing with an active breach at home since July 3rd; I've gone through 7 cell phones, 6 phone numbers, on 2 carriers and 2 modems.. not to mention every electronic in my house and an entire server room. I went into the store tonight to get new Sims for two of my phones. Guy in his 20s was working and asked why I wanted to swap my Sims. I told him I was having a security issue and I needed new ones but couldn't insert them at the store that I need to do it in a controlled environment. He told me I had to show him my hacked phones.. no problem, whipped 3 phones out. I showed him one, pointing out that the signing certificate and apk hashes do not match on all apps. I have screenshots of everything verified last night, I woke up this morning to them all failing. The only thing done to the phone was sign into Google play and download teams. "Sir this is a third party operating system, it's not the original Samsung android OS." Yeah, no sh*t.. I loaded a hardened copy of android. "Sir, what makes you think you're hacked." Um, because I say I am. This is literally my job. "Sir, to hack a phone like this you would need to be a world class hacker." Um, I assure you no you don't but as a matter of fact, I believe that's who's targeting me. "Unless you can show me on these other phones that have the original operating systems on them I'm not supposed to replace them." Ok bet, here you go. Brand new razr plus. I pulled up my endpoint and showed him it detected SSL stripping on WiFi and cellular. "Sir this is a third party app, you need to show me on the os." Omg man are you kidding me?! Ok here you go.. first do you know what a sym link is? "No" ok it's when a symbolic link is made between files or folders meaning the OS will look to it's folder but it's linked to another so it has no change on the OS side regarding programming. Google fi and Google talk is symbolically linked to my OS, there's a system_ext that has a copy of all the OS files but has additional files as well that are being called on in a whitelisted folder. "Sir your phone is on airplane mode" SMH. Deep breath. I know.. "sir I need proof like an alert popup from the OS" To give me new Sims? You need a popup? "I have to show that the phone is not working or has something wrong with it. You have your phones on airplane mode. If we take it off I'm sure they'll work." If you're reading this... It took everything in me not to smack you in the mouth. You're welcome.. I have them on airplane mode to possibly prevent you and the store from infection.. I only brought them incase they were needed. "Sir I'm going to need to turn them on.".... You know what nevermind. "SIM cards aren't capable of having viruses, getting new Sims won't help anyways.." (I'm dumbstruck on how much of a dbag this guy was) dude. I assure you I know more than you do about forensics and security.. "the best I can do is give you this number to call" who is this? "Att tech support" I'm good man. I spoke to them last week, the passed me to security which passed to a higher up security which moved me to att global security. After I told them I've had a lot of the same malware being used by the same threat actors hitting them but I had a copy of their initial payload unencrypted, they asked my contact info and then paused.. he said his system went down and it would be a minute. So I waited. He came back a few min later and told me his systems are not coming back up. So I asked to get passed to a coworker to give my info. "I'm sorry sir but all of our systems are down right now." Global security? "Yeah, please call back in about 30 min" that may just be a coincidence but hey at this point, never know... I've had the WORST experience with att. Internet gets it's updates over the air so I'm unable to reload the firmware, not allowed your own modem. I can literally stick the fiber connection into my firewall directly and could get it to work with a was110 sfp module, extracting the certs on the modem and cloning the mac but yet you can't make it easy by allowing a normal modem. The wireless... Where do I start. One, I bought 2 phones, had someone else purchase and ship them to someone's house. Activated when having my modem replaced. Hacked that night. I requested for WiFi not to be setup on the modem, came home and couldnt get internet. Logged into the modem and it had a hidden network called ghost set up. Wife's voicemail password was setup, our phones were routing through ATT4. Later that week.. guess what popped up on the threat map? ATT4. A week later I stopped in a store to get new phones with new numbers. Mind you at this point I'm already out 50-70k worth of equipment at my house.. I had to sign up for two more phone numbers to get new phones for as cheap as possible. (Come to find out I could have upgraded my original two phones and not paid for new ones)