Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

Kaleb was Very knowledgeable about the products and got me Cash Fast for my mac book and apple watchread more

Sold my kid's old phone. Fair price. If you do an online buyer like Gazelle, they suck you in with…read morea high offer.

Wow.. the WORST.. I spent $70 here for a portable charger that literally charged my phone once and…read morenever held a charge after that initial use. I tried leaving it on the charging cord to recharge over night and it wouldn't refill the battery. I feel pretty ripped off especially as someone who just graduated out of basic training the same day they sold it to me. Don't waste your time or money here. They don't even provide refunds for the trash they sell.

Very nicely organized wireless device accessories location. A young man offered help and I asked…read morewhich area of cases would work for IPhone X. My Granddaughter was shopping for another phone case for her iPhone X. They had a good selection. Personally, I thought they were pricey however since I don't keep a variety of styles of cases for my phone I honestly can't say for sure. After looking over a few dozen cases she queried as to some that weren't in the area specified for her phone style and sure enough they were a fit for her phone. (Evidently she has s good eye!) She was looking for a silicone case and to my surprise chose a very conservative, plain Jane -Navy Blue one. It was "on sale" for $34-the young man assisting us advised she had no screen protector and advised they were at a sale price of $10-i agreed she should definitely get one as I know mine has saved my screen several times over! I'd say $10 is an average price as that's what they seem to be at places like Verizon etc. I was glad he offered to apply it to her phone as I had planned to ask-(Granddaughter says that's something they automatically do with purchase-) but I wasn't sure. Our clerk cleaned her phone and dried it and carefully applied the screen saver-and did a perfect job. He also put her new cover on- returning the old one to me for safekeeping. He automatically looked to me for payment (I guess young people can spot a Mimi a mile away)! I'm attaching a photo of the receipt-which is what I was left with of my purchase. Nice little shop-good customer service! I was happy to treat my 11 1/2 year old grand to something useful that she'll enjoy.

Stay CLEAR of this crap hole. Make you wait forever, then won't let u use the restroom! Stupid…read moreinept service workers! Don't even acknowledge you at all, might as well look like air Because definitely is what is between the ears! I'm off to a more friendly establishment

Tmobile has horrible internet and thier billing practice is unacceptable. I had to get the CEO…read moreinvolved in getting my phone payback refund. My account IS CLOSED yet I get letters showing i have a $48.00 Credit but Patricia-- customer service tells it is not a refund to me???? Why keep sending paperwork to me if my account has been closed since July 2025. This is how poor thier employees are trained. I keep getting letters saying I have a credit but Patricia tells me it is a paperwork glitch.

The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free

When I finally got the home Internet, it worked well but everything else about the situation went…read moredownhill so much so that I switched to TMobile. First, the actual stores know nothing about what goes on with the rest of the company, esp any specials online. And be ready to wait forever. Secondly, if you only have home internet and not cell service with them, good luck! You can't even log on. The program does not allow you in and even customer service can't find you. Doesn't matter that they have my cell number and I registered it with them. I did not want to bundle. They will keep hassling you on that too. Third, keep track of the specials they offer like a free tv or PlayStation, they say it but you don't get it so easily. The wait is a full billing cycle and again the left hand knows nothing of what the right hand does. Been on the phone numerous times for long periods trying to resolve this and get my gift. Fourth, keep all receipts! So glad I kept my UPS return of the home Internet unit, they kept emailing they would charge me $200 and I kept calling to give them my documentation. They will not give me a confirmation of my call or status, until finally, I appealed to the supervisor by phone and insisted on some sort of email confirmation that they do indeed have my unit and will not be charged.

I visited the Verizon store at The Quarry in San Antonio on November 10 to ask about my cellular…read moreconnection issues and why my service hadn't worked since receiving my iPad. The experience that followed was one of the most frustrating and unprofessional encounters I've ever had with a service provider. When I arrived, a female employee told me they couldn't assist in-store and that I would have to call Verizon support directly. I called as instructed, provided my IMEI number, and followed their directions to turn the iPad off and back on. After doing so, the passcode--which I have never changed--suddenly stopped working. Even more concerning, the iPad did not lock me out after multiple failed attempts, which is highly unusual. The phone representative then transferred me without notice. The next person asked me to repeat everything I had already explained. After clarifying that the issue began after following the previous employee's instructions, I was placed on hold and transferred again--eventually to Apple, who were also unable to resolve the issue. I went back into the Verizon store, where one male employee told me not to sign in (which felt suspicious) and kept insisting that I had somehow locked myself out of my own device. He said he would call a manager, but after 25 minutes of waiting with no updates, I had to raise my voice to get any acknowledgment. When the Lead Manager finally came over, he was dismissive, condescending, and completely unhelpful. He repeatedly insisted that it was my fault, gaslighting me by saying there was "no way" Verizon could have caused the problem. To make matters worse, the staff refused to provide the name of the Store Manager when I asked for it to file a formal complaint. This lack of transparency and accountability is unacceptable. Verizon's customer service at this location is unprofessional, dismissive, and, in my opinion, demonstrates a pattern of gaslighting--particularly toward women of certain backgrounds. Verizon is a massive corporation, but that doesn't excuse the complete disregard for customer experience or the refusal to take responsibility for their actions. This store should be reviewed and investigated for its unethical customer service practices.

Gregory was such a doll and super transparent on how much time he needed when busy. Got done super…read morequick though and hubby was happy with the results.

Great service! Look for Brandon he was kind, respectful and informative. I needed the battery in my…read morephone replaced and he had it done in no time. I will be coming back here if I have any problems with any of my devices.

***************** BEWARE************** ***Dishonest Business…read moreTransaction! *** #1) I agreed on a set price for a cell phone on trade. At the time of purchase the owner tried to add an additional $20 on top of the local sales tax rate. After we discussed the local taxes he "angrily" deducted the erroneous charges. #2 ) Was told that they would remove my memory card at time of purchase. So I "assumed" that was done. Bad IDEA! I left the store and realized that my memory card with all my family photos was in fact not transferred to the new cell. Upon my return to the store I was quickly told that my prior phone didn't have a memory card!!! Liars! Absolutely Liars! !!!! #3) Think Hard before you use these guy's! !!'

Wow. I felt like I entered into an alternate universe. I was even nicely greeted by every employee…read morein the place (approximately 8 people). This place has it all for your cellular phone needs especially if you own your own business. They sell everything related to cell phones including LED promotional signs for very affordable pricing. Most car chargers are $5. I think I'm still in shock of what I experienced.

We walked in frustrated with Verizon and the jetpack we constantly have problems with. It'd been…read morereplaced several times. The woman at the counter dealt with us very kindly and professionally, even though we had sucky attitudes...LOL She was GREAT! She managed to get us a different and better model for less than $20 out of pocket. She worked hard to solve our problem. Verizon needs more people like her...especially in technical support!

From the owner: Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112