My laptop stopped working after my cat laid on it and I though she broke the screen. It was not…read moreturning on. Isaac got it to work and turn on within minutes. He also helped me set up my wireless printer that I thought was also broken. He was very patient and taught me what to do at home.

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

No more paying for AppleCare means the next best thing. LML Repair came through in the clutch with…read morethe same-day appointment to fix my battery on short notice. He also noticed my screen protector was cracked and changed that out for me as well for free. The phone even looks 100% cleaner than when I left it. And it's cool that the battery has a lifetime warranty. Highly recommend LML Repair.

Radwan at LML repair got me in and out in 20 minutes for a phone screen replacement. Not too hard…read moreto find and easy to schedule appointments. Best place to go in north Seattle!

I requested a quote from another store initially and chose the option on Yelp of sending the same…read morerequest to similar stores. Cooper was the very first one who replied & provided the least expensive cost for my broken charging port. I dropped my phone many times and it created some sort of black round shadow on the screen and it didn't bother me at all and my main concern was my charging port. I showed at 4pm today and met Cooper - a very friendly and professional guy. We discussed the issue and provided me a pager. He paged me right away because he saw the damage on the screen and offered me options. What he quoted me was a little bit less expensive compared to Apple Repair (which was $150) and the kiosk store in Alderwood Mall (quoted me $300). He said if I do the repair on the screen now along with the damaged charging port, he will give me a discount of $20. He seemed legit, so I said yes. I didnt ask how long the wait time was-- I waited for his page for 2 hours and I decided to walk back to his store before 6pm --- and he said he was paging me but I was 3 blocks away and just learned the pager works only from a few feet away! So maybe, this information needs to be mentioned. Overall, I am satisfied with the result! My bill was $195.98. There's a warranty coverage, too! Thank you, Cooper- will definitely recommend your services!

GIVE ME MY WATCH BACK, SCAMMERS…read more I have NEVER in my entire life had a customer service be this HORRIBLE. I dropped off my Apple Watch for a screen repair December 28 2020, today is February 1 2021 and I STILL HAVE NOT RECEIVED IT. AND NOT JUST THAT. I have called and emailed and visited the business in person AND HAVE GOTTEN ZERO RESPONSE. All the calls go to voicemail and they never return my calls. Emails never get responded. There's NO ONE AT THE COUNTER. At this point I think they are scammers and have stolen my watch. Don't give them any of your business.

I stopped by the AT&T across the street from U-Village. Evan greeted me right away. He is very…read morecustomer service oriented. He listened to what type of plan and phones I was looking for and did an excellent job with helping me find a great plan and setting up my new phone including screen protector and accessories. Promptly returned my phone call with a question I had and answered it right away.

These guys messed up a simple new phone transfer. If you wanna spend hours with customer service to…read morefix their problems, this is the place. Beware!!

I enjoyed my visit to Apple University Village this midday, Tuesday 24 March 2026. In the morning,…read moreI had called a different Apple Store location and found out they had sold out of the MacBook Neo and was directed to this location for it still being available. I opted to make a quick visit here to see if I could get one of the remaining options. For parking I went with the North Garage, by C level the spaces were opening up. The Apple Store was easy to spot/find. Windows donned MacBook Neo artwork in various colors on the front and back of the store. I went in the front entrance and found the laptops on display area. Hopeful they still had some MacBook Neo in stock, when prompted, I asked a worker if they had any 256 GB left. They were down to indigo and silver color options. Lucky for me as my favorite metal is silver. The worker was friendly and professional in helping me through the purchasing process and I was soon on my way with a laptop.

Kind staff and clean location. When I accidentally forgot my return window the staff still helped…read moreme and got me a refund. The employees are always eager to help or provide insight and are generally lovely people. This store does get busy and that can be frustrating but it is what it is!

So I had a phone issue so as I was in the area, as I went into the store I met up with mobile…read moreexpert Tico Nah. First thing was his amazing customer service and support he gave me. I've been a customer for over 15 years and never received anything this good and amazing. So all I will say this will keep me as a customer for another 15 years or more. I personally want to thank you Tico for everything you do for all of us T-mobile customers!!!!!!!!!!. Plus I ended up buying a new phone. Ty!!!!

Stay out of the Lake City T mobile store! I was warned that they were terrible, but I had no idea…read morehow bad it could be. Rude, condescending, arrogant young staff make you wait an hour before anyone will even speak to you. The so called manager ( Art ) is the worst manager I have ever encountered. Today he propped open the doors in freezing temperatures because he said he wanted fresh air. He could care less that his customers complained. My elderly father is 91 and was suffering in the cold. We fled that horrible store and went to Northgate T Mobile. We were out of there in five minutes. That's all it took. When Art at Lake City said it would take two days for him to help us. He should be fired by T Mobile.

Eugene is amazing! Phenomenal customer service. He helped me problem solve so many issues that the…read morephone service could not complete. Left me with no stress when I joined and all issues gone!! Defiantly ask for Eugene to help you.

Went in for some help with my wife's new phone. The customer service was excellent. Dillon was…read moreextremely helpful and I really appreciated his work. I would give 5 stars but unfortunately the parking here is terrible. T-mobile selected a poor location.

Great help setting up service but Cricket gets bad in office reception right south of the massive…read morecell towers on Queen Anne. I think AT&T is toying with their signal and giving Cricket customers a deliberately bad signal to try and coerce them over to AT&T to pay more for less data but better coverage.when I was on AT&T in this same spot at my desk in the building I'm in I had a better signal. I appreciate the lower price for the plans but will have to switch back to AT&T so I can use my new Samsung Galaxy Note 10 Plus.

I have a Cricket phone and in need of unlocking for international travel. I've got the code from…read moretheir 611 service line but was unable to unlock with the code. (the codes are hidden when typing and code is very long). After almost hours of attempts, I gave up trying. So I bought it to this store, the guy (on the smaller and shorter side, maybe Latino or Filipino, sorry for the ignorance but I really couldn't tell.) attempt to help me unlock it. He was very friendly to start with and greet me right away when I walked in. Patiently helping me to unlock the phone and was able to unlock it successfully. You have no idea how happy I was when I finally able to get it unlocked! This is the type of employee that every company should treasure. Thanks!

Great experience at the Northgate Mall, it's worth the time when working with Alyssa when it comes…read moreto upgrade, packages, deals and solve any problem with your bill. Alyssa went out of her way to help me with my at&t bill and she even call the customer care line to assist me with my concern with early cancellation fee that was added to my bill, all said and done she was caring, knowledgeable and professional with the time it took and make it happen. People like Alyssa makes a huge impact difference when it comes to delivering the experience and to make things right and make it happen. I dealt with AT&T over the phone about five times and I couldn't get it remove, just the worst experience and the customer service is horrible. Thanks to Alyssa I'm still with at&t! So go visit Alyssa if you need a New phone!

A store in a different state sold me the wrong iPhone. They could not correct it, but told me to go…read moreto a store at home. At this store they wanted to charge me a restocking fee, but also refused to honor the original price, wanting an extra $395. When I questioned this, the salesman became angry, rude and belligerent. He refused to give me his name. The manager came over and was somewhat calmer and did give some useful information , but he was not exactly polite. He told me to call AT&T at 611. I told him I had already done that (51 minutes online) and they had referred me back to the local store. I expressed my frustration at getting the runaround. They said if I did not leave the store immediately they would call Security.