Brian was very helpful and accommodating. The customer service was excellent and I'm so glad I…read morefound this place to replace my dead battery.

Got a diagnostic and they said multiple things were busted. Went to a mechanic elsewhere and…read morerealized that ACE automotive blatantly lied to me after a $230 diagnostic fee and only 1 of the things were broken. Do not trust these people... what they said would be $2100 all together, I got it fixed elsewhere for $500 and better parts than what they offered me.

Dylan is the best. Honest, quick turn around time, reasonably priced. Highly recommendread more

I am pleased to congratulate Dylan Shaw and Shaw Automotive on their fine work and service on my…read moreHonda CR-V. Every time I bring it in to Dylan I am more impressed with all he does to make my experience a positive one. He answers the phone or my texts himself. He gives me a quick appointment, a fair estimate, and excellent quality repairs or tuneups. His prices are remarkably reasonable. I have been happy to recommend Shaw Automotive to my friends who have also become regular customers too.

Our family has been using this auto service for over 10 years. They are accommodating for…read moreappointments, Adrian Is friendly and explains repairs well. They keep our cars running well through good maintenance.

I have a 2006 Lexus LX470 that had a leaking/wandering steering rack, and suspension that was…read moregiving me a really harsh ride. They had the rack replaced and suspension repaired within a couple days, and charged me way less than what the dealer planned to charge me. I can't thank them enough for saving me headaches and walletaches on this matter. Communication was on point, and they went above and beyond to ensure I was in the loop and could pick up my vehicle after hours. As an industry professional, I can't thank affirmatively state your vehicle is in good hands with these folks. Thank you Bonanno crew.

I have had good work done at Ricks a few years ago and I trusted them. My CEL VSC & TRAC OFF…read morelights would not turn off. A free diagnosis from Autozone indicated a faulty O2 sensor. I brought that paperwork to Ricks and asked them to fix my car and anything else needed. Keith gave me a verbal quote of $695. Again, I trusted them from past service. Agreed to the verbal quote. The O2 sensor was replaced- CEL off. Unfortunately, VSC & TRAC OFF are still on. Rick's doesn't have the equipment to clear those codes/fix this problem on any LEXUS. They suggested I go to a dealer and try to get a free fix on an expired service bulletin/recall- no luck there. I'm happy the CEL is off. I'm disappointed that I didn't get a full fix especially when I was told they are a full service shop that day by 2 different people. Sadly, I should have insisted on a printed quote and I will from now on.

I was happily satisfied having taken two of my vehicles to Rick's Automotive for minor repairs…read more However I felt "ripped off" on my third experience. Keith gave me a verbal quote of up to $700 to replace the rear brake pads & rotors... a bit high I thought. However the final invoice was $400 more! And... the same exact parts were $250 more than at AutoZone or at O'Reilly Auto Parts. I learned an expensive lesson... always get a written estimate! Warranty: Regarding the markup of parts for a that 2 year/24,0000 mile warranty... most manufactures of rotors already offer a lifetime warranty for defects. Written Estimate: Essential to avoid miscommunication. Unless your installing windshield wipers... every single customer that is quoted hundreds of dollars for services should automatically be provided with a written estimate period! Cutting Corners: A reasonable assumption would be one in which auto mechanical repair jobs are inherently associated with areas of safety concerns. What jobs wouldn't be & how does that justify price gouging? Discount: If you suffered a foodborne illness after dining in a restaurant would you accept a discount or complementary meal for your inconvenience?

Steve is a great guy and a great technician he is reasonable and is a honest person. He will tell…read moreyou wether he can do the work or not He won't sell you stuff you don't need.

I was very athletic when i was younger. Now, not so much. But i am still flexible and muscular, so…read moreI enjoy a good sports massage. I can't even count how many times i've paid for a sports massage and the masseuse has no idea what that is or how to do it. Then why offer it??? I'm not bold enough to call them out in it, and i do t write bad reviews because i dont enjoy putting people down. But my life has been changed at Kasara! Sam knows her job and is extremely excellent at it. I also met the owners who are very down to earth and helpful. Not only will i be returning often, i have already referred more happy clients. The ambiance is inviting and prices are the best!

Great service at small business value! On site is the place to repair and maintain your vehicles!read more

Honest, fast, professional and flexible. I'm so glad I found this shop. No wishy-washy sketchy…read morepricing, excellent customer service, speedy work. I will recommend these guys to everyone I know

I took my car in for a checkup, and several things were wrong with it. I agreed to have everything…read moreon their list fixed. I drove it home, returning the next day for the items to be repaired. They did a phenomenal job in a reasonable amount of time, and were able to breathe new life into my car. I am so glad that I found them. Please don't hesitate to look them up. You will be happy you did!

If I could give this place 0 stars, I would. So two weeks ago, April 25th to be exact, I called…read moreSartorial to book an appointment to get my ac fixed. They diagnosed my car a few years ago and told me that I had a bad compressor that needed to be replaced and possibly a bad condenser too. When I talked to Giovanni on April 25th, I asked him if I could bring my car in on a Saturday to get it fixed. He told me they were only open 8am-12pm on Saturdays and this job could take a while, depending on if it was both the compressor and condenser that needed replacing. He asked me if I could bring it in during the week and I told him I'd need to ask for a day off of work. He told me that to help me out with scheduling, I could drop off my car on a Friday around 2pm so that they would have time to work on it that day and finish on Saturday if they needed more time. I said that sounds great, I would only need to leave work an hour early. Giovanni scheduled me for May 8th at 2pm for my car to be dropped off. On May 8th, Giovanni called me and left me a voicemail while I was at work at 11:11am, confirming with me that I would be there at 2pm that same day to drop off my car. I did not answer since I was working. I go in to drop off my car at 2pm and the manager Roger is there in the office. I told him I am dropping off my car for ac repair and he says, "Are you dropping it off to be worked on tomorrow?" I said, "No, I am getting it dropped off to be worked on today" and I told him about my conversation I had with Giovanni on April 25th. He said to me that they were busy and he wasn't sure he would be able to get to my car that day. I told him I knew it could take a while to work on my car for what it needed and I had made this appointment 2 weeks in advance. He told me that dropping off my car at 2pm for this is pretty late. I told him that this was the time that Giovanni told me to drop my car off at. He told me that they had two oil changes to get to and then they could start on my car that day. I said ok and left. May 9th I called to check in on my car at 8:51am and Giovanni answered and told me they had not yet gotten to my car. I grew worried since there was only 3 hours left until they closed. I asked him if he had a timeframe for me and he said he did not. I called back at 9:10am, prepared to tell them I would just pick up my car and go somewhere else at this rate. Roger answered this time and he told me that they would get my car done before noon. At 11:09am, Roger calls me and tells me, "I have good news and bad news" the good news is that we won't charge you anything today" the bad news is, we did not get to your car." He offered to recharge my system for free so I could have at least a little ac. I reminded him that the last time they tried to recharge my ac, they told me it was out of charges and the compressor needed replacing. He said he would look into that. I go to pick up my car with my boyfriend and a young guy at the front desk hands me my keys. Roger walks into the office as we are leaving and he tells me, I guess you'll come back some other time, see you next time". I told him, "I would not be coming back and I was upset that they tell me they will get my car done and nothing gets done." I don't care how busy they are. They should have been able to at least tell me hey we are so busy we won't be able to get to it this time. I would have not wasted all this time not having my car for it to just sit there. My boyfriend and I walked out and said to eachother we are never coming back here, screw this place. The young man at the front desk was walking out at the same time. He heard what we said, turned to us and said, "Fuck you guys." I wish I was making this up. I turned to him and told him he was unprofessional and an asshole. He told me I should have dropped my car off before 2pm yesterday. I think he might have been the worst part of our experience. He was really rude and I wish I got his name. I didn't bother telling Roger that his employee is highly unprofessional and just a mean person. I believe he would take his side anyway. Bottom line is, these guys have very poor communication between each other and I wish they could have saved me time by saying hey we just won't have time to work on your car this week. They also have noo consideration or care of their customers and I did not get a single sorry from any of them. And maybe don't keep an employee that is a jerk to customers.

Dave came out and replaced a starter on my son's box truck. He was AMAZING and got the job done…read morequickly. Funny thing we found out was Dave was our neighbor growing up. He was a nice young man back then also.

I would just like to thank A and D for coming by and fixing my son's truck. We had a problem…read moreputting in a clamp on a part and could not do it ourselves. They came by at almost 5:00 PM. and fixed the problem in a few minutes and did not charge us a dime. because he said it only took him a few minutes so I would highly recommend these guys. They do the work at your house and they're bad ass.