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    Atelier Roz

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    3 years ago

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    Roz C.

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    Victorian Garden

    Victorian Garden

    (19 reviews)

    $$

    I came in here to pick up some flowers for a friend. Elizabeth was so friendly and she helped me…read morechoose which flowers would go well together. As I was in a time crunch I had to take them home and arrange them myself. Elizabeth was so sweet to take the time and explain how I should go about putting them in a vase. Overall I was pleased with how it came out but I am absolutely sure that Elizabeth would have done a much better job.

    Recently I volunteered to gift very dear friends flowers for their small wedding reception, just 10…read moredays ahead of the date.  I called one florist - all booked up, no conversation.  Then I contacted Victorian Gardens.  Elizabeth called me back and we spoke about 3-4 tables in a private restaurant room, and how we might have simple yet elegant plants for centerpieces.  Elizabeth suggested orchids in pots, with instructions for ongoing care - how thoughtful.  After a couple short calls we finalized colors and arrangements, delivery, and we're good to go. The day before the wedding, I called to confirm that delivery arrangements were made and all was seat to go.  Yes, it was, Eugene confirmed.   The day of the wedding, we arrived at the restaurant to find beautiful orchids on the tables, elegantly potted with care instructions.  The newly  wedded couple was so happy with the plants, and the feedback from guests was the same.   Everyone who was willing to take home an orchid did so, none wasted.   What a wonderful investment in our friends' future! Elizabeth and Eugene came through for us in a short time with epic results!   What more can one ask for? I highly recommend this florist!

    Edible Arrangements - Looks suspicious

    Edible Arrangements

    (74 reviews)

    $$$

    I spent extra money to order sympathy grifts for coworkers to be delivered within an hour. At the…read moreend of the day, no delivery was made. I called and asked about the status (fully ok with paying the extra money even though it didn't get delivered that day). They assured me it would be sent out first thing the next day (when they opened at 9:30). Again, (by 3:00), it NEVER showed up. I called, yet again, and they were "just about to walk out the door with it" (it was 26hours after I completed the order and paid the extra money for the HOUR delivery charge). It finally came...but only 1/2 my order!!!! I spent $100+ and only received one item!!! I am disappointed with this. I had to go there and ask for a refund....they have to speak to their boss now. I do have to say, the girl at the desk was very sweet, but this is totally unacceptable. Still waiting to figure out if I can get my money back because I'm done with this business for sure.

    DIARRHEA. 1st delivery at 9:38pm, no phone call, no knock at door. Left at door overnight in…read moreFlorida heat. Threw it away. No answer from store for days, called customer service & they delivered 2nd fruit that was hit by a car. See pics. Threw it away. NEVER an answer from store for days. Called customer service for refund, but they sent 3rd fruit arrangement instead. Ate a few pieces & was sick for over 24 hours. Diarrhea, headache, dizzy, stomach pain. No call back from customer support, store or manager nor refund. DISGUSTING!

    Atelier Roz - stationery - Updated June 2026

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