My wife and I are left jealous of the other reviews about this company. Their commercials will…read moreadvertise as they are one company: this is simply false. The waterproofing and finishing sides are completely separate from one another and do not communicate. We found this out the hard way after booking them for our projects. We received the opposite treatment, temperament, and professionalism from the same people referenced on other reviews (Dan the Project Coordinator mainly). The lack of communication between ourselves and the company/workers as well as between the waterproofing and finishing sides was lacklaster and, most times, non-existent. While Basements plus will acknowledge and apologize for the "experiences" we had, the "experience" will never be something they take financial ownership for... and we have proof of that. Most of our issues lie with the process involved, the lack of accountability from the people involved, and the company's lack of accountability for the burdens my wife and I ended up with to keep things moving. Our bi-level house flooded multiple times in our downstairs. Prior to Basements Plus waterproofing, a plumber put in an emergency storm drain that fed into our sum pump. This was relayed to Basements Plus and was clearly attached to the sum pump that was being replaced. After waterproofing was "completed", the emergency storm drain was never tied back into the new sum pump and our downstairs flooded again. They had to come back out and fix their error with the sum pump. No all, but our main issues (we have so much more, please ask us): -You will get an App that is meant to provide you a daily schedule so you know what work is being supposed to be done when and who will be at the house. This schedule will NOT be updated automatically and will be useless quickly. The ONLY way we got this updated was repeatedly asking. -Due to the bi-level home, we asked for a door to be put at the bottom of the stairs. It took SIX WEEKS for the project coordinator to put one in. HIS original suggestion was for a zipper door. When asked the next week about a zipper door, Dan was confused on what that was. We ended up with a magnet door that was installed in the wrong place, had to be moved by me, and did not function as well as hoped. -When going through the process of picking out cabinets, countertops, and accessories in the showroom, we were not presented prices for the options. -We had multiple occasions where the waterproofing and finishing would overlap. Neither side knew what the other was doing and would interfere with themselves. In one instance, we were called that materials would be dropped off the next day; the truck backed into our driveway with materials 1 minute later. -We had power knocked out to multiple rooms upstairs one day. Workers took 0 accountability until forced to. -Beware! This company does NOT prime and paint before laying flooring down. This was confirmed by multiple workers. Due to this, our flooring had white trim paint soak through the tape that was on it for 2 months. Almost every 4 inches of the floor against a wall is dulled in color now. -This company also does not grout tile in the bathroom. That is on you if you want it. -We asked for a new project Coordinator and, instead, just got a middle-man between us and the Coordinator. -Company threw away brackets for blinds, ceiling fans, and barn doors and all had to be replaced. -When Project Coordinator went out of town, we had no work done at our house. Company confirmed this is not how it is supposed to be, but that's exactly how it worked for us. At the end, we told Basements Plus we were done and we would take care of the rest ourselves. We coordinated FAR too much of this ourselves and were exhausted with the lack of communication and accountability. We asked for compensation back for all of the errors and work that became ours. Their "good faith" offer was 2% of our total paid (which didn't include plumbing costs) and would have to sign an NDA. We would never accept that offer and have so much more to say!

Andrea is the estimator. She listens to our needs. AJ came with two other members to install…read morewater proofing system. We also got additional insulation and a new sum pump and a dehumidifier. The manager Kyle came later to check on their work. He pointed some points to improve and the crew came to complete it next day. Very happy with their service. Professional and know what they are doing. Thank you.

Old farm house, field stone foundation. Much need of repair. Mark, Pat and crew very curtious,…read moreprofessional and hard working. Greatly appreciated.

Down to earth, arrived on time, thorough evaluation, and practical smart recommendations. 10/10…read moreexperience. Will use first, if need arises again.

Brandon from Rainmaker irrigation came and his two helpers set up our irrigation system for the…read morespring , they adjust all the heads replaced parts and was so helpful. he explained everything how they work and what we need. Best company we ever worked with we highly recommend them wonderful people very polite and professional.!! We're in the Marion Oak subdivision in Howell. Mark and Penny

I highly recommend Rainmakers. I had an existing sprinkler system and they went above and beyond to…read moremake sure everything was properly working and took the time to adjust all the heads. Brandon and his crew were very professional and affordable.

We are so sorry we chose Beauchamps…read more Do not be mislead by their advertising and sales tactics. Please trust me when I say to stay with the smaller shops who do a good job at a reasonable price, like McIntyre's Soft Water Service or Wolverine Water Treatment. They've both been around for 40 years with the original owners still working there. They will take their time, not be in a hurry, and explain everything to you. Beauchamps installation people are untrustworthy, sloppy, do a poor job, and leave the house a mess. The sale person said they have 'master plumbers'. The installation person laughed when I mentioned that to him. He said he wish he was a master plumber. Beauchamps has to hire pretty much anywho they can get to get the job done as quickly as they can and hope customer standards are low. They will always be rushed, in a hurry, and learning as they go. They have NO pride in their work. For that, your installation will be sloppy and compromised ! Sales talk a good a talk but you don't see the full picture until installation shows up. Then it's too late. Goto any location and see if you like what you see. The people you will have to deal with when something goes wrong. Think about it and don't be in a hurry to buy. It's a big investment. Don't go for the modern store look as it's all show. Go for those that are honest and will be there for you when something goes wrong. I wish more people would see our message.

I love my water because of Beauchamp. We have had 0 issues with their products over the last four…read moreyears of filtering our well water through our entire home. Definitely would recommend them to all my family, friends, and neighbors!

Sometimes you go through hard times in your life. And that makes good people especially valuable. I…read morewant to thank Patrick for the work he did on the house I was unfortunate to buy with severe water damage. Patrick showed me things about the house which told the truth I didnt know. He is very knowlegable. He also helped us with managing the timeline and kept the equipment longer to get things done right. I hired Great Lakes remediation because of the experience with him, and I wish his company all the best in the future. Thank you!

During inspection process of buying a condo mold was found in the crawl space, Patrick was hired by…read morethe seller to remediate. During remediation he even found additional leaking items that were leaking into the crawl space that the home inspector missed, the seller addressed which saved me money & future mold issues. They sprayed the entire crawl space ceiling & added a vapor barrier. Patrick and his team are not only knowledgeable & they care & have old school work ethic that is a now a rarity. You will be beyond happy with the service he will provide. If I could I would give 20 stars! Thank you

Last Fall, PhD Maintenance built a short fence and gate. The crew left a mess when they…read morefinished...piled up dirt, and un-filled holes in the yard. We had problems with the wooden gate since the beginning. It has since fallen apart. I spoke to him several weeks ago, and he promised to show up and repair the fence last Saturday. It is now a week later, and he has not called or emailed me. We were going to have Brian build a privacy fence for us this Spring. He only knew how to install stockade fencing,, or a variation of that. We have taken bids from several contractors who will build an attractive fence for us for 1000 dollars less. Beware of this company. They are amateurs. Buyer beware! Note: After I published this honest, albeit negative review, the owner of this company, Brian Maynard, has threatened me. I should add, that there has never been any "civil litigation." However, Brian Maynard has attempted to slander me online. He has persisted in name-calling, and other types of intimidation. I reported Maynard to the Sheriff's department, who phoned Mr. Maynard on my behalf. If he does not cease in this behavior, I will sue him for slander. It should also be noted that the gate that Maynard "built" has fallen apart. The fence, itself, is an eyesore.

phD miantnace was amazing, they made a fence for me and and my wife both love itread more

We decided to have All Tile redo the tile in our master bath, and we were very happy they were our…read morechoice! Bobby did an amazing job on the shower, the floor, and the tub surround. The shelves in the shower are beautiful. Everything turned out so well we decided to have All Tile finish a second bathroom in our house as well! All Tile was very flexible with us when it came to adjusting bits and pieces of the job. We were very satisfied with the price as well. One of the most important things to me about a contractor is how patient they are with all of my questions. Bobby answered every single one of my questions to my satisfaction, which is one of the reasons I'm giving them a 5-star rating. I would definitely recommend All Tile to anyone looking for a high-quality tile contractor!

From start to finish Chris & Mario were wonderful to work with. Incredibly responsive and…read moreknowledgeable. They both helped me feel comfortable with large decisions. When it came time for Mario and Ryan to come help do the repairs, they were prompt, professional, and kind. Provided additional information that made me feel even better with our decisions. I would call them in a pinch or for anything I needed flooring-wise 10/10 times. If I could give a higher rating than 5 stars, I certainly would. You can't go wrong with this company!

Mike and Aaron and their team (Travis, Luke, Matt, Jill, JR, JB, and Levi are knowledgeable,…read morepolite, and responsive. They handled a water damage situation that had been sitting almost a week, right down to removing frozen drywall and insulation. They came early and stayed late until all the debris was gone. I would work with this team again.