This is one of the worst restaurants I can ever remember eating at.
The restaurant is down the road from (and I believe part of) the Keltic Lodge in Ingonish Beach on Cape Breton Island. The setting is scenic and the dining room spacious.
Why am I so down on the restaurant, then? It was the food and service.
Their chowder was awful. I had a lobster and it was tough and chewy. I also tried the mussels. They were tasteless. The fish tacos I would best describe as meh.
Others in our group of five provided the following feedback: Salmon ... so so;
Steak .... not great; Turkey Club .... yucky
As if that was not enough, the service was atrocious. Meals came very slowly and drinks, it seemed, even slower. One person in our group ordered a second glass of wine. It didn't come during the meal. Then finally after getting tired of waiting post-meal, the diner got up and got the glass of wine from the bartender.
When the waitress was asked about the inordinate wait, she responded, "Hey, I'm not the bartender."
We did ask to speak to the manager at the end of the meal, and I must say he was as apologetic and accommodating as anyone could be. I wish I could add a star to the restaurant's rating just based on the management's response, but that would not be just to readers relying on Yelp! reviews.
To be fair, our visit was in mid-June 2016 and the restaurant could have been just starting to gear up for the upcoming high season in Nova Scotia. Maybe our server was new to the service industry. Besides, you could happen to get a bad server almost anywhere. Perhaps come July the place will show improvement.
Of course, the food is another issue. I don't know who was in that kitchen, but their level of culinary expertise left much to be desired. That REALLY needs to be addressed for anyone to ever have an enjoyable meal here. read more