We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

ASP was so quick to respond. I sent Michael a text after hours with a device that was cracked and…read moreleaking. Michael said turn the pump off and we'll get someone out to fix it as soon as possible. The next day before noon, someone had come by and replaced the leaking part and got my system up and running again!

My pool pump had a major leak and was out of commission. I called ASP and within the day, they…read morecontacted me concerning the pump. After giving details of the problem, Aiden came by and looked at my setup and we agreed that I needed a new pump. Pump was installed with no issues within a week's time frame. I am very happy with their communication and coordinating during pool opening season. My new pump works well. I would highly recommend their services to anyone needing pool service. I will definitely call them in the future.

One word: Wow! If you enjoy the feeling of knowing that your issues matter, feeling like you are…read moretop priority, almost as if you are their only customer, call Town & Country. They were surprisingly responsive and amazingly quick & efficient with their on-site service. They coupled all that with an incredibly kind, respectful and knowledgeable technician...could not be happier that I called Town & Country!! We look forward to working with them many more times in the future. Thank you, T&C!

My pool in Springfield, Va. turned out to look terrific. I want to thank Burton and his crew Fred,…read moreWard,Ric and the guys i can't remember their names right now. You guys were great you made me feel like part of the family i really appreciate that. I look forward in the future to have a long lasting relationship. I will definitely refer T@C to all my friends who are thinking about getting a pool Thanks!!!

Instant response from Chris. He came the same day to replace a dead pool/spa heater. I had tried…read morefor months to get other pool services to do this without success. Price was reasonable and included hauling the old heater away. Very knowledgable and I will now use TP for openings and closings.

Excellent, responsive service. Chris is calm and assuring in the face of problem pools. Where I…read morefelt anxious about the prospects, he offered assuring advice and service that helped me feel i could rein my pool woes in and begin to enjoy my pool again.

Just wait! Beautiful in the beginning but this company cuts corners that cost you in the end.read more

My family has been very happy with Mary Baldwin, of Baldwin Pools. Our pool was put in last summer…read moreand we couldn't be happier. Our pool is gorgeous, Mary is extremely kind and when she visits she is always greeted with hugs from my children. We are part of a pool family now and are happy we joined Mary's. Construction of any kind has it's frustrations at times, but as long as you are willing to work with your contractor and are understanding of their headaches, you will be happy in the end. Our pool was just opened by Mary and her team this past weekend for the 2017 season.

I had the pleasure of working with Larry from Calm Water Pools for the installation of our…read morefiberglass pool. He was amazing with helping us decide what pool, where to install, what options we should think about, safety concerns to consider, and educating us on being new pool owners. Larry has been available for questions about pool maintenance and guidance. His customer service is top notch. I would highly recommend Calm Water Pools!

When the pandemic hit, we were like--alright, let's bring the vacation to us. Called Larry at Calm…read moreWater Pools, and our journey began. What transpired was beyond our imagination. Our overgrown backyard and rickety deck have given way to an amazing stone paver patio, a in-ground, heated pool, and a hot tub. We added new landscaping, outdoor furniture and a white fence around it all and voila--what a friend called "Shangri-La!" Larry and his team did the whole thing--not just the pool. From permits to an end result that makes people go OMG when they see it...everything...done to perfection. Even when hiccups arose along the way, as they do in all construction projects, they were handled immediately and professionally. Can't recommend Calm Water Pools highly enough. Great company. Great people. Great results. For real.

Paul completely ruined my pool this year by not showing up for over a month. Terrible communication…read moreand missed multiple appointments. Poorly run business

Great service all around. When we had a problem with our pool filter, Paul had his team out to…read morediagnose the problem and provide the solution and an estimate for the repairs. The work was completed in a timely fashion and our pool was back to tip-top shape before our 4th of july party. Would definitely recommend!