I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

I had an outstanding experience with Tony Johnson from Logan Mechanical. Before I found Logan…read moreMechanical, I contacted several companies, and many of them told me they couldn't help with the issue I was having. I was relieved when Tony came out to repair the leak in my convector unit. He was punctual, professional, knowledgeable, and extremely detail-oriented from start to finish. He took the time to thoroughly inspect the unit, clearly explained what was causing the leak, answered all of my questions, and made sure I understood everything before he left. He gave me confidence that the original issue had been resolved and never made me feel rushed. I appreciated his honesty and expertise. Because of the exceptional service I received, I decided to sign up for Logan Mechanical's service contract. With older HVAC units, it's reassuring to know I have a company I can trust. Thank you, Tony, for your professionalism, honesty, and outstanding customer service. I highly recommend Logan Mechanical!

Copying and pasting my post from Nextdoor because finding good, trustworthy businesses is rare, and…read moreI believe small actions deserve recognition. Not affiliated in any way. As a small business owner myself, I can recognize when someone truly values their craft and their clients. Tony from AW HVAC Services came by last year when I thought our freon/coolant was low. He arrived on time, did a full check, and instead of upselling me on something unnecessary, he uncovered a much bigger issue caused by our home warranty company. Turns out our condenser and compressor were completely mismatched in size, which explained why our AC wasn't cooling properly. What really sealed my respect for him was that he refused to charge for the diagnosis. I booked him again to create a detailed report so we can take the home warranty company to SCC. If I ever need more HVAC work, he's definitely my go-to. Friendly, knowledgeable, with excellent reviews online and even small courtesies like closing doors behind him stand out.

AW Hvac answered my yelp request faster than any other business and we made an appointment that…read morewas sooner than other companies could provide to me. The project looked like a simple fix and Tony got my heat up and running. However, the problem came back and I was a bit worried that it would be difficult to get Tony to come back to fix it again. But he came back quickly and helped me over the phone which helped with a temporary fix. System ended up shutting down a 3rd time and he came out again to fix it promptly! He didn't have the needed part on hand (which i would recommend that he carry in his truck) but it was easy to order on Amazon and had same day shipping so it wasn't a problem. I am very pleased with the service Tony provided and he gave a super detailed report of the work he did on our system. A+

I reached out through Yelp about a leaking dishwasher, and Pablo, the owner and technician,…read moreresponded incredibly quickly. He was able to come out the very next morning, diagnosed the issue, and had it completely repaired in less than an hour. Pablo was personable, professional, and communicative throughout the entire process. He clearly explained the problem, answered all of my questions, and made the repair experience stress-free. It's not often you find someone who combines technical expertise with such outstanding customer service. I highly recommend Pablo for any appliance repair needs and will definitely call him again in the future. Outstanding service from start to finish!

Pablo is amazing! He been fixing our appliances for 6 years now. Saves us money too, because he is…read morehonest and will tell us when something worth fixing or need to be rep. While he was here fixing our dryer, I told him about the AC, someone told us to upgrade the whole system, but after putting some freon, our house is 73 degrees again. We are going to have him come back and take a look at it, because I know I can trust him. Anyway, he fixed this old dryer in less than 2 hours and it is like new again!

Excellent diagnosis of plumbing issues. Very honest and forthright. Excellent pricing. Very…read morecourteous and professional. I may have had 8 plumbers look at complicated plumbing issue with galvanized radiator pipes in cramped hard to access space in my ceiling over the last 2 months. Unlike the others, Tony didn't price gouge me or over sell what the issue is. He found the issue and fixed that. He also was great at addressing my water heater. Very knowledgeable plumber!

We highly recommend TLC HVAC. Our furnace broke down in a very cold streak and he went out of his…read moreway to help get it working as soon as possible. He diagnosed the issue right away, located a hard-to-find part, and came out and fixed it quickly at a fair price.

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

He is very knowledgeable on his work, he was detecting my thermostat issues…read more Now my AC work back to normal

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.