Our heat pump went out Sunday afternoon. Temperature was over 100. Looked up HVAC service near by…read more Janhke H&A was local. Website offered 24 hour contact. We texted and explained problem. AI explained that weekend service was available, but it would cost more. We called back Monday at 0800. A technician, Eric arrived within an hour. He covered his shoes and checked our hvac system. He explained that the fan on our 26 year old system froze up and had to be replaced. He explained what replacement would entail and provided an estimate for the repair. Since our hvac is 26-years old we asked him about replacing whole system. Eric said he could only give us information about fixing what was broken and another tech would have to talk to us about whole hvac replacement. Bobby arrived about 2 hours later. We researched CR for recommended whole hvac replacement before Bobby arrived. We knew what CR said about quality and pricing before he arrived. Eric had briefed Bobby and he knew where everything was. He rechecked everything and discussed with us parts and labor. Bobby covered his shoes also. Replacement was expensive. CR recommended getting repairs if you could due to costs, but in our case our hvac was on its last legs. And temps in triple digits were expected. The system was top rated and the cost was reasonable. Veteran's discount were applied. And we got a hospital rated filter too. Next morning at 0800 Zack arrived within two other techs. The covered their shoes, put canvas over all the floors and by 1600 all new systems were in place, inspected and Zack provided tutorials on maintenance and use of thermostat. I recommend Janhke H&A 110% . I could not imagine more professional and considerate service. 0% financing is also available.

Erik, Bobby, and JJ & installer team did a great job servicing and replacing our furnace. They were…read moreprompt, pleasant, professional and cleaned up after the job was finished. I highly recommend Jahnke Heating & Air. Margaret

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!

While they couldn't help me with my request (i needed at least a 20' scope), I want to give 5 stars…read morefor the absolutely incredibly mindful and thoughtful man who answered the phone and assisted with my issue. Chris answered the phone first thing on a Tuesday morning, after a feral cat I rescued, wedged itself through a heat register, and into the bowels of my ductwork. Chris was kind, very interested in the CATastrophe that befell me, and very helpful! Absolutely recommend based on how thoughtful and nice Chris was on the phone.

They were awesome! Got out to my house quickly when it's been triple digits…read more Gave me options. Most importantly got it fixed/repaired so that I'm enjoying a cool comfortable house. I work remotely and comfort is super important. Professional and a pleasure to work with - I will recommend to others. Thanks so much Matt!

Can't say enough great things about Nick at Creature Comforts. He's installed several systems for…read moreus at various properties in our rental management company. He has a no BS approach and will try to fix an older system if he can or gives you a fair estimate for new, without trying to oversell you. He's also made repairs promptly and is very conscientious. I recommend him to all our clients.

Super quick every time I need them!! And they have been up front and honest, Definitely recommendread more

Thank you Justin for the great work on our new heating system and it's sure very quiet…read more terrific product to have in any house . Thank you again for everything you done for us.

These guys are great. They were helpful cheerful, on time, good communicators. Good value. (I wish…read moreI'd called them first) I couldn't ask for better service.

Amazing customer service from start to finish. Didn't argue over pre diagnosis and quote was a…read morelittle higher than expected but the issue was resolved very quickly. Service tech was awesome.