Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

Tony and Chris were incredibly kind and professional. I highly recommend them. They installed a…read moremini‑split for me, and it works perfectly.

Jeff was friendly and thorough. Also, my dog loved him, which is always a good sign. I'm new to the…read morearea and will be a return customer of National Heating and Air Conditioning if any issues arise with my HVAC system in the future. Thanks!

Though I didn't hire them the person I talked to said it could be the defrosting program that could…read morecause the water around the base of my HVAC. It's nice to know that not all businesses want to charge you for unnecessary appointments and are willing to let you know what the problem could be. She said that if I started to have problems with the heating then that could mean that there is something wrong.

Company responded same day and were polite and friendly. They were concerned about getting us up…read moreand running as quickly as possible. They were knowledgeable and experienced with the unit and knew what to look for.

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

We have been using Grants Pass Heating and Air for over 8 years now. Easily one of the best…read morebusinesses we have dealt with these days. Always professional and always so easy to work with. Always prompt and accommodating. Always professional and always fare and reasonable pricing. Can't go wrong having them out for any heating or air service or repairs. Thank you Jerry for being so professional.

I cannot recommend Grants Pass heating and air enough. Knowledgeable, fast, and most importantly…read morekind! They were very honest about what they could and couldn't fix on my dinosaur AC unit and my options. Sherry and Jerry are amazing and good people.

Steve J,, now in Central Point. Weekend call for AC out service. had been in long high heat…read morespell. Jeffery made an almost immediate call back and was out later the same day. Diagnosed problem, had the needed part in truck and 20 minutes later had the unit up and running. Jeff was very polite, had good explanation for problem and repair process. this unit was new 3 yrs ago. Original installer, even advertising emergency service, never called back. Plan to have Jeff and Metal Masters do my regular annual service.

We needed to have a heat pump and mini split system installed in our home. We were contacted the…read morenext day by Jason, who took the time to explain in detail the best system and placement of the heat pump and wall units and gave us a quote for the system at the same time. The technicians, Taylor and Tristen, did the installation with Matt, the electrician had the system installed and running in two days. Consummate gentlemen, they were not only professional but also respectful to our needs. They found and repaired a problem we didn't know about. The quality Lenox system with three wall units works like a dream come true! Thank you Metal Masters!!

Our air conditioning went out in the middle of a heat wave. We are new to Medford. I called three…read moreother companies and got voicemail. It seems they stop working at 5PM and don't offer after hours service. I kept calling and spoke to Kevin, really sweet person. He was on a call in Jacksonville but said he'd come to our house next. He arrived within 30 minutes. Excellent communicator and really an expert in his field. Very straight-forward about the pros & cons of our choices to replace our thermostat and the cost which my husband & I appreciated. We slept in cool air. We are very grateful!!!

One morning I heard an alarm going off and to my dismay, it was my Carbon Monoxide Alert! I turned…read moreoff my furnace, ran around opening all my windows and went outside to call Kevin Jahnke. He had been referred by a friend who spoke very highly of his professionalism and work ethics; my friend was very happy with the furnace that Kevin had installed for him 2 years ago. Kevin made sure I had turned off my furnace and came out as soon as he could. When he turned the furnace on, he quickly assessed that my carbon monoxide level was dangerously high and this was caused by the heat exchange. To replace the heat exchange on my 20 year old furnace was not feasible due to the cost, so he quoted me a price of a new furnace that was not a Trane, but had the same warrantee and reputation, and was much more reasonable. He worked really hard on getting my old furnace out and spent wayyy more time than he anticipated, but did NOT charge me any extra at all! He made sure the new furnace was installed perfectly, making sure to correct the mistakes that the last furnace had, (the old furnace was not level, had air gaps, etc).... Kevin made sure it was perfect! Before he left, he checked all the carbon monoxide levels, and they were fine. He also refilled my air coolant for me and just charged for the coolant, not the evaluation or labor. All in all I feel Kevin Jahnke is an extremely compassionate, professional, very reliable Heating and Air Specialist... He will be the first person I call when I need servicing for my heating and air. Oh.. by the way... he is not affiliated with Jahnke's Heating and Air any longer.. that was a family business and now Kevin is out on his own. Call Kevin Jahnke if you want a professional that will get to you as soon as possible. His number again is 541-821-3881 or 541-664-4626

I was able to get someone out to our house within three days after realizing our heater was not…read moreworking efficiently. Casey was our technician. I received a text prior to his arrival with his name and picture, which I thought was a really nice touch and provided a sense of accountability as well as safety. I really appreciated it! Casey arrived on time. He was helpful, knowledgeable, and was able to diagnose the problem within 15 minutes. They needed to order a part so he came back within 2 days of the part arriving to install it. Everything is working efficiently now. The only reason I am not giving 5 stars is they forgot to call me back with the specific timing of the part's delivery arrival, which Casey told me he would do later that first day, and no one called to schedule the install of the part. The install was only scheduled because I called them and then it took them 15 minutes to figure out why I was calling when I did call to follow up on the install.

Our air conditioner stopped working in the middle of the heat wave. The interior of our home got up…read moreto 91 degrees. I called Advanced Air because they also do the yearly maintenance on our heating and air conditioning. They were there the next day. They fixed it fast and reasonably. They are there when you need them.

These guys are great. They were helpful cheerful, on time, good communicators. Good value. (I wish…read moreI'd called them first) I couldn't ask for better service.

Amazing customer service from start to finish. Didn't argue over pre diagnosis and quote was a…read morelittle higher than expected but the issue was resolved very quickly. Service tech was awesome.