Great service! Always available and there if it's an emergency…read more Friendly, Professional, and always fixes to perfection. Highly recommend New Spirit for your needs.

Well I still have no baseboard heat in my house. For the last 2 weeks with the severe weather we…read morehave been very cold. The person I spoke with yesterday was unsympathetic. Clearly the person that came to fix my heater messed up the wiring. Well wondering when I am going to have heat in my house?

Excellent company with great customer service. Their workmanship is incredible and up is always…read moreappreciated. Jake, who has been to my numerous times goes above and beyond every time I would highly recommend them.

Had a horrible experience where and employee turned off my water heater by turning a valve and said…read morethe brand new machine was broken..... Only to pay a few hundred dollars for a technician to come over and undo his work... All they did was to turn a valve and hit a button. The original worker said he was untrained and they will not send him for training. Horrible, and never got back to me after that situation. Responding to the message, you said that i do not agree with the decision - which is true I do not believe I should have paid for the first technicians' incompetence, there was no reason to turn off the valve. Then when you go to the second technician who came in, all he did was to turn the valve and restart the machine. Logically speaking - if the water heater worked - then we ran out of oil - then the first tech came after filling up the oil - how would the valve have been turned? Because I know i did not touch it and that's exactly why i paid extra for that service. And I have seen with my very own two eyes the first tech turns the valve. Those are undeniable the true and accurate facts of this scenario.

I am extremely happy with the recent air conditioner and heater installation from Robaire. Their…read morepeople are great, the pricing was very competitive and the entire experience was very positive! Thank you Rob and Team!

RUDE!! RUDE!!! and incompetent customer service . DO NOT give this company your business.  They…read moreinstalled my water heating system which is still under warranty but magically, the receipt (which they do not file electronically, quite conveniently) is missing so they cannot come out and service it unless they charge me an arm and a leg. But wait, they only have after hours service which costs even more.  This company obviously has not matured with the times.  A professional company would have done a better job of trying to figure out why their sticker, installation date and warranty info is on a tank they supposedly did not install. Go to a company that knows what they are doing.  I would not give this company my business or recommend them to anyone I care about. Years down the line, after giving them your business, your receipt will magically disappear and you will be out of luck.

what a great company! Matt, Jack and Rob were professional and polite and their work is excellent…read more Shelly and Debra in the office listened to me and sent the "dream team" out at 8:00 AM to take care of my plumbing and HVAC needs. They explained everything to me and gave me a quote. They fixed another plumber's shoddy work (Ben Manis Plumbing-DO NOT USE HIM EVER!!!) and did not leave without completely checking both my plumbing and HVAC systems.They cleaned up after themselves and suggested that I get a contract (at a reasonable price!) for both systems for peace of mind which I did. THIS IS A GREAT COMPANY FROM TOP TO BOTTOM! I know I am in good hands now!

I contacted Hirschberg because I had used them previously for a couple of small jobs. This time I…read moreneeded a toilet fill valve replaced, a hot water faucet repaired, and possible insertion of a bidet wand on one toilet. I had the fill valve purchased new from Home Depot as I thought it would save me money to have my own new part. I also had the bidet wand. As is typical for some companies today there was a charge to come out--not to be applied towards my bill. The young man came in to see what the work was and then out to the truck to call the office on pricing. I told him/showed him, the fill valve I had purchased. He told me they will not use customer provided parts. I asked him to ask the office again about this policy , he did, and nothing changed. His pricing for these 3 jobs was over $900. I told him I wanted parts and labor to be itemized. Answer was 'we don't do that', 'we have flat fee pricing'. Between the cost and their refusal to use the new part I bought, I told him to only handle the fill valve part of the job however I insisted on an invoice with parts and labor itemized. Again, they refused to do so. I called the office to speak to the service manager, and he again refused to comply with my request, again repeated the flat fee pricing. In the end I got no-where. I asked to see the box the new fill valve came in--no surprise--same company part as what I had purchased. Cost for the 11 minutes max it took him to replace the part? $373.12 to include the $79. arrival charge. Did not get an itemized bill. What are they hiding? Knowing cost of parts and cost of labor is a routine and reasonable request of a customer, and many companies automatically provide this information without being asked. Addendum: I had the other 2 parts of the initial job completed by another company for $265.00 and automatically received an itemized bill. Note that even combining the two companies charges, the total is not close to exceeding $900 which Hirschberg quoted when they job costed initially.

Had an HVAC emergency a late spring/summer morning and the AC was no functioning at all. Found…read more'Done Rite' online (Google) as they were relatively close to us. The previous company who serviced this homes HVAC is no longer is business (I have learned why). Was promised a 1 HR arrival time and came 15 minutes early. But that was amazing as some other places I've called in HVAC crisis (previous occasions during winter) and none were ever as responsive as these guys. Brian came and let me spit out my jargon on what I thought was wrong. Listened and immediately got to work. It was definitely a task for a professional as the wiring was messed up when initially installed. He checked over all the system components and educated me on different aspects on the HVAV system in my home. Even took the time to educate me on making it more efficient. I know most people are like "that is what they do to get you more money", but he really focused on how the more efficient HVAC would ultimately save me money over time. Got the AC up and running in I want to say less than an hour. Was truly a professional and the icing on top of the cake for a very reasonable price. I am extremely satisfied and with an area littered with HVAC companies, please save yourself some time and money and call 'Done Rite Heating and Cooling"

Bryan and his team at Done Rite provided outstanding service on my complete oil-to-electric…read moreconversion through PSE&G's Building Decarbonization Program! He completely decommissioned my old oil tank and furnace, built all the ductwork in my attic from scratch, and installed a full heating AND cooling system. Bryan's knowledge of both the HVAC systems and the PSE&G rebate programs is incredible - I was equally impressed with both. He handled ALL the complicated paperwork and kept finding new rebates I qualified for. He redid my paperwork THREE TIMES to get me maximum savings! Nothing due upfront, 0% financing for 10 years, and payments right on my PSE&G bill. That level of integrity is hard to find these days. When we had one issue after installation, they were out the same afternoon and worked on New Year's Eve until they were absolutely sure I had heat and everything was resolved. Bryan explained how the new system works so I understood everything - always kept me informed throughout the process. This type of customer service and dedication isn't found often. Strongly recommend Done Rite for any heating or cooling needs!

I called Abrams in a panic - my heat was broken, my husband was out of town and i was stressed…read more Tina could not have been nicer and fit me in first thing the next morning. The owner, Marc came out and explained why my old unit wasn't working - and explained it 3 more times so I understood. He gave me a fair price and came out the following day with a new unit. I cant recommend them enough!

I had no water. I called a very local company. I called the office I told them I needed a part…read morethe water company said I did. The two plumbers came and said they didn't have that part on their truck and went to get it. At least 25 minutes later they came back from a supply company , not their close by office. They then decided they got the wrong piece and left again. When they finally got the correct part, it took less than ten minutes to install. The part cost less than $150.00. Charge $975.00.

Our air conditioner stopped working on a very hot Saturday afternoon, earlier this month. We called…read moreAAA Brothers, and they were able to come out that very afternoon. The Technician's name was Alexander. He was very polite, and quickly identified the problem as a bad blower motor. Luckily, he had another blower motor in his van, and was able to replaced it the same day, at great price. We were happy with the repair, and highly recommend AAA Brothers for A/C & heating service.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

Great Service! The crew - led by Chris, with team members, Tom and Mike were fantastic. They…read morereplaced the broken 1980s HVAC system and installed a new one, in no time at all - in the rental unit I have been living in for years. The team was knowledgeable, informative, and personable with a good sense of humor while completing a complex job in tight quarters. I would recommend this local business for your business and residential needs! Thank you.

Can no longer recommend this company. Hopefully it was a one off because I had recommended them to…read moreothers for several years. Installed my HVAC unit two years ago. It stopped working on an extremely hot day and we had someone sick in the house and couldn't be in 80° temperature. I called them and was told to call back during business hours. Which I believe end at 4 PM. When I said that I couldn't wait until the next day to get help with this new unit that they had installed, I was told that I would have to pay $255 an hour for overtime labor. They came out and did not fix the problem. I called back the next day and was told they might be able to send someone out again but I had to pay them the $255 per hour for two hours the night before (when they never fixed the problem) before they would send someone out. I did pay that even though they did not even provide me with an invoice or any written description of the work, just the amount they were charging. And then they said I would have to pay them again for the second guy to come out. I decided that I had lost confidence in the company because they didn't seem to understand that at $255 an hour the expectation is you will actually fix the problem. Found another company who came right out and knew exactly what to do and did fix the problem. When I asked Sulpizio to explain to me what I had paid $500 for, I could not get a straight answer and ultimately he became extremely nasty. He seemed to have absolutely no understanding of why a customer would be annoyed at having to pay $ 500for literally nothing and then also pay another company to do it right. Again, hope others have a better experience because I had recommended this company to multiple people with my enthusiastic endorsement.