Bought a 2020 ford escape. Good communication, great price, and Matt made himself available even…read morepost-sale if anything arises!

DO NOT TRUST THIS DEALERSHIP - ATTEMPTED FRAUD WOLA…read moreattempted to push a falsified sales document on my partner. We came to view a vehicle listed with multiple features: spoiler, moon roof, push-to-start, etc. Upon physical inspection, the car had none of these features. When we raised this discrepancy, the salesperson responded: "It doesn't matter, those things cost more anyway." That is not a misunderstanding. That is a legal misrepresentation of goods for sale, and an attempt to push through a contract containing false vehicle specifications. I calmly informed the salesperson that I am currently suing another dealership for a nearly identical issue -- misrepresenting vehicle features in a contract -- and I advised him to ensure the paperwork matched what was actually being sold. Within 60 seconds, the dealership canceled the sale on their end, despite the fact that we were ready to pay in full. He did not apologize, revise the paperwork, or clarify. He simply collapsed the deal. Why this matters legally: Under California Civil Code § 1770 (CLRA - Consumer Legal Remedies Act), it is unlawful to represent that goods (including vehicles) have characteristics they do not possess. Listing features a vehicle does not have, then attempting to execute a contract containing those claims, is a violation of this law and exposes the dealer to civil liability -- including actual damages, punitive damages, and attorney's fees. Even if they blame "auto-populated systems," the dealer is still responsible for verifying documents presented to the buyer. Failure to correct known falsehoods, followed by an attempt to execute a sale, is intentional deception -- not a clerical error. Had we signed, this could have led to: A voidable contract Civil penalties And possibly even a DMV fraud report The red flag here: He didn't attempt to fix it. He didn't apologize. He simply canceled the cash sale -- because he knew we had legal standing to challenge it. If you're buying a car here, you must triple-check the contract against the actual vehicle. Any mismatch could result in you being held liable for features that don't exist. That's how predatory dealerships trap low-information buyers. Final note: This was not a "bad experience." This was a near-fraudulent transaction that we stopped because we knew the law. Most people don't. That's why reviews like this matter. We left without a car -- but also without a lawsuit, because we caught it in time. Be smarter than the paperwork. And read every line. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ DO NOT TRUST THIS DEALERSHIP. We visited this location to purchase a vehicle today. When my partner was reviewing the contract, the dealer had listed features the car did not have -- including a spoiler and moon roof. When we pointed out the car didn't include these features, the salesman said: "It doesn't matter, those things cost more anyway." This is not only false -- it's an attempt to push through a legally misleading sales document. When I told him I'm currently suing another dealership for misrepresentation, and advised him to ensure the contract actually reflected the car being sold, he immediately canceled the sale. That should tell you everything. If you're not watching every detail, they may try to slide in false specs or inflated values. Extremely shady energy. No accountability. No integrity. Be careful.

I just bought a car from Al Kalush at Kareem Auto Sales. I'm very happy with the purchase and…read moreservice. Al made the whole process easy and stress-free. Al was super friendly and informative. He took the time to show me the truck I was interested in. He wasn't a pushy salesman. Kareem Auto Sales had a great staff that greeted me with smiles. They make sure you are comfortable. If you're looking for a new car, go see Al or any of the awesome staff there. They're awesome, and I absolutely love my new truck . Thanks so much!

Even if I'm not approved follow up and say that they tell you we're here for you will get you in…read moresomething no matter what then hit you with NOTHING like. Jet 2 holiday

We went in to find a car for our 19-year-old son. The shopping process is really easy, no pushy…read moresales people. We were able to look at all of the cars inside and out. They had incredible deals. Mike went above and beyond to make sure that we got the deal that we needed. There was no haggling or extras that he tried to add on, which I really appreciated. I definitely recommend stopping here. Mike was incredibly honest and so friendly, I would buy my next 20 cars here!

I had a very concerning experience with this dealership. Less than 5 hrs after purchasing a…read morevehicle, it broke down on the freeway, creating a serious safety risk and requiring a tow. dealership verbally agreed to take responsibility if we planned to keep the car. The Dealership said they found nothing wrong with the car and only checked and provided a test for the battery and alternator. Shortly after receiving the car back, 1 month a 2 days later the car breaks down again with other major issues not shifting in gear or accelerating, making it completely unsafe and undriveable. Whats most frustrating is the repeated minimization of very serious issues that occurred immediately same day of purchase and 1 month later. Thank god we purchased the extra warranty on this vehicle as the dealership no longer wants any responsibility, was told its out of their hands and a warranty problem. A vehicle that fails this quickly is not roadworthy, and buyers should be extremely cautious. Strongly recommend independent inspections and everything in writing from this dealership.

I want to give a shout-out to John Griffith in the Service Department…read more I had my Explorer packed up and was getting ready to head to Disneyland with my family when I started it up and got a brake service warning. I drove straight to the dealership and flagged John down. He took a quick look and said, "I can't let you drive this to LA, but I have a rental just like it. I'll pull it up, you can load it up and go." Within 10 minutes, we were back on the road. He absolutely saved the day. Thanks again, John!

Good sales experience, then four months of silence when I actually needed something…read more We bought a new 2026 Ford Maverick XLT Hybrid here. Jordan was courteous and easy to work with, they moved on price, and the spray in bed liner came out well. I loved that truck. It was totaled in a collision on April 26 and I was injured, left unable to drive. Settling my GAP claim requires three documents from your finance department. I first requested them in early May. As of yesterday, when I called again and was told finance was busy and someone would call me back, they still have not been sent. Not one of my calls since May has been returned. During that same period my fiancée and I received calls multiple times a day from several salespeople and managers, plus texts and emails, asking us to come look at a new vehicle. We explained the situation each time. No one ever connected it to the paperwork sitting unsent in finance. To management: I am still asking for the same three documents. If someone in finance wants to contact me directly and send them, I will gladly update this review to reflect it. Update 9/10: several bad phone experiences later I still have nothing but the hope that "Trent" will figure out what's going on and "call us back", a promise made before by others here. Hopefully he can turn this experience around.

Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

I live an hour away and requested an out-the-door price before making the drive to purchase the…read morecar. I took time off work, brought a second person with me, and even had our family mechanic come along to inspect the vehicle. The car's A/C was not working during the test drive. That immediately raised concerns for me about the dealership's reconditioning process and the overall condition of its inventory. We also observed six separate rock-chip impact points on the front windshield, a partially worn windshield seal, and what felt like an unstable suspension during the drive. The dealership agreed to repair the A/C but refused to replace the windshield, offering only to fill the chips with resin. They had their mechanic inspected the suspension and come back saying it was good. Based on what I experienced, I decided to walk away and take my business elsewhere. In my opinion, the vehicle was not in the condition I expected, and I left with concerns about their thoroughness of the inspection and reconditioning process.

I purchased a vehicle from these guys. It took over three weeks for me to get this vehicle…read more Register running back-and-forth to the dmv. Because of bogus, paperwork. They had the nerves that tell me to give them a good rating in 5 stars. So I would not believe these stars that they getting on these ratings. I was promised a key to be made. I never received that key. They gave me the run around. They would not answer calls or texts. Please do not trust these guys. Once I finally got to call register, I had to pay an extra $230 for tags. Then, they also had the nerves to get an attitude.Because i'm upset going through all this bs that they put me through..

I took my son to Quality Auto Sales to help him with the purchase of his first car. This was way…read moreback in early September. We ended up purchasing a 2016 Hyundai Sonata Hybrid from them. Fortunately the car appears to be running okay. During the purchase transaction, the closer/finance person tried to sell us an overpriced extended warranty. He was very persistent that we purchase it. I did a quick Google review of the extended warranty company while I was at the dealership. I found that they had horrible, horrible reviews. In fact, they had a F-rating on with the Better Business Bureau. His response to me when I informed him of this rating was "well you know people like to complain." Of course I turned down the overpriced, seemingly worthless, extended warranty. It is now December 28th and my son and I have still not received our California license plate for the car we purchased from Quality Auto Sales. We have called Quality Auto Sales several times to find out where the plates are. They either have never called us back or didn't seemed to be interested in dealing with our issue. We spoke with them again today. After calling them twice. We informed them that the current temporary registration/plates will expire on Monday. Their response was that our plates were sent out in November. When we called in Quality Auto Sales in November, they never informed us of this. Again today, they quickly cut off our call because they had to "answer the other line." Your importance to Quality Auto Sales seems to diminish dramatically after the purchase. As a consumer, you certainly hope that you receive good treatment post-transaction. Unfortunately, we just seem to be a bother to Quality Auto Sales at this point. Even on an important issue such as an auto registration. Now we are left having to scramble over to DMV on Monday to extend our temporary registration/plates. Gee thanks for that Quality Auto Sales!

Sam and Jason are great. I found a truck searching on google. It brought it up on CARFAX. After…read moreseeing the report I called them the next morning to see if it was available. They were fantastic to work with they took better care of us than any of the major dealers we have dealt with. A couple cosmetic issues but they took care of them. We will be purchasing another vehicle or two very soon. We will definitely be going back. Very honest great guys to deal with. They are a ten star in my book.

Don't shop here if you're looking for a usable vehicle. Went to look at a truck because it was a…read moregood price and all 4 tires were dry rotted and at the wear bars and the truck had really bad cam phaser noise. Salesman told me he hadn't noticed it he couldn't have missed the cam phaser noise and said if I wanted the truck he could have it fixed but would have to be $1000 over listed price if he fixed them.

Good dealership, pulls some strings to get me approved, and everything after went smoothread more

Don't buy a car from here on out and don't get warranty they're not gonna help you with anything…read more(united car care) they're teamed up to leave you with nothing at all if your car breaks down

I don't recommend anyone to deal with any sort of business that is blatantly disrespectful of its…read morecustomers verbally, negligent to the responsibilities of any reputable business ethics, and most of all but not restricted to the actions and characters of a thief. I had an experience this morning that I actually had on Facebook Live, where this man actually had the nerve and gall to call me a liar, making implications that I would actually put less than premium gas in the vehicle I purchased from him. Even though that was swaying from the discussion of the convertible top that will not resend on the car, because of a hydraulic problem that he apparently had been aware of, spoken to about on the night that I purchased the car 3 weeks ago, (the same night) as well as the headlight which displayed being non functional during the ride home and again, told the owner about as soon as I arrived home in a text, phone message and email. I returned to get repairs to the car and he spoke as if I was lucky and he was doing me a favor to be even talking to me. After hours of waiting, the headlight was never fixed, and i was actually accused of shorting out the electrical wiring by doing something to the bulb, and the top issue was "resolved" by him explaining the steps in filling the reservoir with fluid and it would be fine. Ar this point presumably he must had meant to fill the reservoir up at every occasion I chose to retract or resend the top, because it malfunctioned on the very first time I attempted to put it up and my trunk is stuck in an unlocked position for the hard top. Today after my wife and I drove to a set appointment, he tried to charge me labor and time for the top and said he would fix the light as a favor. Also to sign another form or contract before he would start the work. This point of time I was passed furious, because he told me he had already done 3 hours of work on the car the first time I brought it in. Yeah, well, you also counted 7 thousand of my dollars and sold a lesser than quality product. He told me I was threatening him and that didn't matter because people do it all the time and he's not afraid. I'm sure he meant that in a way to project his courage, but a he said when i heard that was, cheating people is a regular occurrence with him and he doesn't mind doing it. FUCK THIS PLACE! Just like that, and thwy will be hearing from my attorney. DON'T DO IT! SAVE YOURSELF