I am really surprised by the negative reviews - I just bought by THIRD car from Sal and Dan at Galaxy and I've been extremely happy with all 3 cars and all 3 buying experiences.
If you want a fair price on a used premium/sport/luxury car that's in excellent condition, this is the place for you. If you just want a cheap, crappy car, go somewhere else - these guys really care about the cars they sell, their reputation, and the happiness of their customers:
The first car I bought was almost totally restored (2006 BMW) - new rear main seal, new valve cover/gaskets, new tires, repainted front bumper, new brakes, and much more. I drove it for a year before I put any money into it, and even that was all preventative maintenance/fluids.
The second car (2008 BMW) had a couple interior issues after I bought it - one of the thigh extenders on the passenger side power seat went out, and I noticed the steering column cover wasn't attached properly (result of a recent repair). They actually offered to fix the items at cost, after they had already restuffed the driver-side upholstery for me for free. Other than that, the car was mechanically and cosmetically flawless for the entire time I owned it (about a year).
On my most recent purchase (2012 BMW), I did a thorough inspection of the cosmetics on the car, and also had a pre-purchase inspection done at Niello BMW (closest dealer). On the previous 2 cars, nothing came up on the PPI from Niello (actually, one had a horn out but it was only 1 of 2 so the horn was still functional - not a deal-breaker for me), but on this recent car, a couple things came up: bushings and brakes/tires. They took care of the bushings and brakes for me for free, and I met them 1/2 way by taking on the tires - more than fair considering the excellent condition of the car. They also fixed a sensor on the back door and a trim piece that I pointed out was deformed. Oh, and they re-dyed the passenger seat, which had some wear on the leather. Now it looks better than the driver's side!
They worked with me on my trade-in and got me very competitive financing.
Honestly, it's hard to imagine a dealer working harder for their customers - as a result, they're super popular! So, make sure to call in advance if you want an appointment/to check out a specific car. And, they know a TON about the cars they sell, so make sure to ask plenty of questions.
Also, get a PPI on ANY used car you're going to buy, from anyone! Galaxy will make sure you get taken care of if the car needs anything, which is unusual considering the amount of work they tend to put in to the cars they sell.
Thanks Sal and Dan! You guys do great work in a tough business and you deserve to be recognized. read more