Worse customer service from the owner! He literally yelled at me. And his assistant in the store front then was also rude to me. It was terrible. The dress was made super cheap! I paid $350 for a custom gown and when I got it -- it was so rushed and terrible. read more

I have had nothing but great experiences at atria in Los Angeles. It is my go to for all special events! About a year and a half ago Atria custom made my bridesmaid dresses and a unique shorter white dress that I was able to change into in my wedding day and they were beautiful, today I took my sister in law shopping for her prom and of course she found the perfect dress! We have had the pleasure of working with both the owner and his son although the entire staff was extremely helpful and kind. The store has moved since the last time I was there and it was much more spacious and had a great area for us to sit and watch as she tried on dresses. Atria never disappoints and I would gladly and highly recommend it to anyone! read more

Atria Clothing - Women's Clothing Near Me - Los Angeles, California

Avoid this store if you can. The owners were so rude even though I bought a gown that was three times the cost of what it was selling for at another store. When I bought the dress the owner bragged about how his dresses were one of a kind and only his store was the only one that carried nice dresses - hence the outrageous price of dresses. Well guess what buddy, you're wrong and rude. The dress I bought was triple the price than at a store a few doors down. The funny part was that the owner wouldn't believe that another store carried the same dress because his was one of a kind until I showed him a photo. Then he had nothing else to say. Furthermore, I used his tailor to take in my dress and hem it a bit. BIG MISTAKE. First of all, for DTLA, he charged an arm and a leg. Second, when I went in for my fitting, the dress they altered for me was so tight I couldn't breathe. When I brought it up to the owner he swore they never even took it in, in that area. I could see the stitches in the dress!!!! The seamstress eventually came by and she confirmed she did take it in. Doubting your customer is just bad customer service.... Anyway, my point is this place has horrible customer service and clearly their main intention is to rip people off and be rude about it. I just think if you're going to rip someone off, at least be nice, right? read more

I experienced the best service from them and the dresses are one of a kind. I buy most of my evening dresses from here now, they fit well and are beautiful. They have 2 stores, their second couture store is at 1121 1/2 Santee st. A girl named Wendy helped me, they were patient, nice and made me feel comfortable. The owner was also there and I can be difficult but they had great accommodating personalities which is why this store stands out for me. Dont miss it when you are in the area! read more

Cheap dresses , don't even think to come here they just want to take your money . Noell store is way better , walk one block more and u will find better quality , I don't recommend anyone at his both stores , bad service , bad quality !!! Be careful ones u get in they wash your brain and get your money ! read more

This place is amazing. People working here are not sellers, but stylists. Mr. Fried helped my wife pick her dress according her needs (she is very picky about her look) . Also, girls that were working there were very helpful. Great costumer service , affordable prices, will highly recommend this place. read more

Loved the dress and the customer service was amazing and we were helped by Jonathan who was very attentive. The selection are definitely one of kind dresses designed by Freddie. Great experience overall! We came from Las Vegas to this store and very satisfied. read more

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My custom dress turned out very beautiful for my friends wedding, but the customer service was even better! They treat you like family when you walk in, and are very patient when it comes to helping you get exactly what you are looking for. The owner is extremely nice, and his two sons are even nicer! I would go back there and buy more dresses from them in the future. read more

Atria Clothing - Women's Clothing Near Me - Los Angeles, California

Where is the negative star option??? Terrible customer service!! I ordered a total of 1o dresses for my bridesmaids and a dress for my self for engagement pics. Their dresses are beautiful but the staff, especially Maria and Nohemi made my experience absolutely the worst ever. Maria was always very sarcastic when I would talk to her and lied about the status of the dresses. I ordered the dresses 4 months in advance per her recommendation stating we wanted to get our dresses in before prom season which made sense. However she claimed my dresses were going to be done before all prom orders and would have them no later than the first week on May. My wedding day may 27. So it seemed fair. Early April I called the store and Maria stated the dresses were not done yet and we would have them ONE WEEK before my wedding day. Of course I was upset and the following weekend I stopped by the store. When confronted with the information Maria sarcastically remarked my dresses were done but she had no access to them because they were in the "warehouse". Throughout this time I had also requested she cancel one of the dresses because one of the girls could no longer be a part of the wedding. My bridesmaid had already paid a 100 deposit for the dress. Since Maria indicated the dresses were not ready yet, I asked if we could get store credit or a refund for the 100, which she reported yes to either option. That weekend when I stopped by she again told me otherwise. Reporting that I could only get a store credit per the manager. Fast forward to May 20, when two of my bridesmaids went to pick up their dresses, Maria refused to provide them with the store credit stating she never asked the manager and never got approval. Also to make things worse, they failed for the 2nd time to have one of the bridesmaid dresses, stating it hasn't been made yet. I WAS FURIOUS!!! Maria and Nohemi stated the dress was not in the store and they had to access to the "warehouse" Throughout all this time I requested to talk to the Manager Julio to no avail, during my last visit to the store I asked to speak to the owner and Maria replied "good luck, he is in china". 2 days later I was able to reach Julio over the phone who had no knowledge of the incident and reported he would return my call the following day but it's already been 2 days...crickets Please do yourself a favor and especially if you are a bride, trust me you do not want to go through the stress these people have created. DO NOT SHOP HERE!!! read more

I paid $300 for a dress that I tried on and fit perfectly. But the one they gave me to take home did not fit at all! It was like it was a different dress! So I took it back and they said they'll only give me $200 and only store credit. Not wanting that money to go down the hole, I looked for a dress even though I felt robbed. The only dress I liked was $450 and with bargaining I got them down to $400 with alterations. She told me the date it would be ready and I told her I'll be coming on that date in the morning. I show up on that date and OF COURSE, nobody can find my dress! I drove an hour to go downtown and my dress was not ready! They said to come back another day! So I had to drive home and make ANOTHER trip to downtown because of THEIR mistake. I called the owner who was very rude and told me that it was MY fault for not calling in advance to make sure the dress is ready. Well.... If you write on my receipt that a dress will be ready by a certain date, it has to be ready. They didn't tell me it "might" be ready and that I should call first! What kind of establishment is this? Rude service and inconsistent dresses. There are plenty of other nice dress stores to go in downtown. read more

Needed to find a dress for an elegant dinner so decided to go to LA to see what they have to offer. After visiting at least 5 stores, I went into Atria. Was greeted right away but they did not put any pressure or follow me around. I selected a couple of dresses and right away they set me up in a dressing room, they even had a couch for my husband to sit and wait. Naomi was the sales person that assisted me and she was amazing. She would change the size of dress, make suggestions for my body type and was great at zipping me up. I was impressed with this shop and would recommend. They even have alterations done within 30 minutes. LOVE it! Plus the prices were reasonable and selection was great. read more

After doing some online research for my niece, we decided to give Atria a try for her prom dress. You know how they say "location, location, location" when ur referring to real estate, well i say "selection, selection, selection" when referring to Atria Clothing. My gosh, if u cant find a dress here, u might as well stop looking. My niece was in prom heaven--having literally dozens of choices from color to style to length to special design. I just sat back and let her spend an hour trying on dresses until she finally narrowed it down to two. She bought a black long gown and paid a fair price but most of all, she was very happy with her selection. I recommend Atria for its selection and pricing. You'll be hard pressed to find a place with this kind of selection both online and in the heart of Los Angeles. read more

Adorable clothing. The store is clean and has pretty decor. Eclectic done right. Great customer service which was a relief from the poor atmosphere and service in surrounding stores. I will definitely be coming back again to shop! read more

I had wanted a very specific looking dress that none of the other shops offered, but once I entered the shop I saw what I wanted! Naomi was sooooooo helpful and nice! She helped me customize my dress for prom! It was very fair priced and well made! I really recommend for prom, events, and anything else!! read more

I LOVE THIS STORE! I bought a beautiful dress from Atria clothing last week for a wedding. Gwendolyn chose a dress for me and once I tried it on it was perfect. Their alteration staff is very professional. Friendly atmosphere. Their customer service is excellent and the material and design of their gowns is high quality. I received lots of compliments for my dress (including the bride!) I was very comfortable and danced all night. Thank you Atria! I highly recommend this store. read more

This store has BEAUTIFUL dresses for all occasions, from cocktail dresses to beautiful maxi dresses. It's the perfect place if you're looking for a dress to wear to a wedding! I highly recommend Atria! Also their customer service is excellent. There is a wonderful tailor on site named George and he is so patient and will alter the dress just the way you like. Patty and Jeime work in front and they are very nice, helpful, and professional! Parking is easy to find ($5 all day lots) Many thanks to Fred ! :) - (The girl who tried the new pink dress) read more

What can I say SPEECHLESS. As soon as I walked in here I knew there was no other store like this. So unique, elegant, beautiful dresses. I got my prom dress here and got a discount off regular price. The dress was $300 but only had $260 but Fred the owner, out of the grace of God he gave a GREAT discount and I got the dress for an UNBELIEVABLE price. It brought me to tears because I didn't want any other dress, my heart was into the dress. I feel so blessed and thankful for what Fred did for me. I am recommending this place to EVERYONE. Come here for your dress for every special event. As a rating I give it all the stars in the universe, thank you Fred, you will always be in my heart and will remember you. read more

I am very satisfied with this store. I bought a beautiful dress on a Saturday from a lady with light brown to blonde hair. She was super nice and attentive and also gave me a pretty awesome deal on my daughter's formal dress. Will be back! read more

Moti was extremely helpful and went above and beyond regular customer service to find the perfect mother of the bride dress for me. Just right. The dress is unique and suits me well. It's beautiful. I might be a granny, but that doesn't mean I have to look like one. Thanks Moti! read more

Also looking for a negative option here. I usually don't make reviews good or bad l. But this place is just horrid. My sisters wedding is next week and all of her bridesmaids got their dresses here. They tried to give one of us a small dress when she explicitly ordered an xtra small one. They wouldn't let her return it until my sister tore them a new one. Their explanation was "just because it says small in the tag doesn't mean it's not extra small." What the hell are we dumb? That we can't distinguish between a small and xtra small. The dimension was wrong, the fit of shoulder was off and the very reason why the xtra small was chosen. So she was given an xtra small and they were told to make a new xtra small for the person they took the dress from. But did they? Ofcourse not, they gave the dress they were trying to play off as xsmall again to another bridesmaid. And when my sister was calling they kept hanging up on her and told her And I quote "if you think we're making you a new dress, it's not gonna happen. HORRIBLE EFFING PLACE! read more

A lot of beautiful dresses in different colors and sizes, Truly loved every dress it was so hard to pick which one to buy! Great customer service as well ! read more

great service with beautiful dresses! you can tell the sellers really want you to be satisfied with their dresses and give their honest opinions. We were helped by a man named Moti and couldn't be more satisfied. The prices, quality, and service are amazing! my mom and I were not disappointed. read more

If there was a option of zero stars that would have been my first choice. Its prom season and i am looking for a dress, i understand its busy so i don't really expect everyone's full attention. Okay so the workers are pretty helpful but the owner has the worst attitude. i went in to try on a dress. i liked it but wasent 100% sure that's what i wanted. i told the owner i had just gotten to downtown so i wanted to keep looking around. i came back at the end of the day and asked to try on another dress i had seen on a manic-an. he said it was late and asked me to come back Thursday after noon with cash and he would give me a good deal. i changed my work schedule just to go and when i finally found the store the employee working there remembered me. i told her i wanted to try on one other dress before my purchase.The manager comes over being very loud and basically yelled at me saying they don't have try ones. i explained to him how 2 days prior to that he was the one who handed me the dress and walked me to the fitting rooms. He was trying to rush me and told me if your not buying don't even bother trying on and that if i didn't want his Taylor to do my fitting i couldn't buy it there, the dresses here are form fitting but super cheap material. he told me if i wanted to try on cheap dresses to walk down the street and leave that his dresses are worth 200 $. i was so angry and couldn't believe how rude he was being. i ended up walking down that street and found my perfect dress. something a bit more pricey. but the dress is better in Every way possible. And the women working there made my "prom dress shopping" experience the best. read more

This store is in downtown LA and hard to find if you don't know your way around, but it's worth the find! The dresses are beautiful they're willing to make a deal if you're buying multiple dresses! They have amazing dresses, a little pricey but nothing drastic. The price matches the value of the dresses. read more

Atria Coutoure is the best place to shop for special occasion dresses! Customer service is Excellent! They have a gorgeous selection of gowns and dresses that will surely meet your needs at good prices. Go check them out! Thank you again Atria Coutoure for making prom dreams come true! read more

This place has very elegant dresses. The rhinestone work is not the cheap quality ones you usually see in downtown. The dresses, short and long, are fitting and well sown. The owner is very and the others working there are super nice and helpful. They also do alterations which was so convenient. I'll definitely be going back! Good for high end cocktail parties, weddings, prom, formals, ... Absolutely love the black and white dress I bought, cannot wait to wear it!!! read more

DO NOT TRUST this store!! Ok it takes a lot for a Bride to put her trust in a store to make her bridesmaid dresses for 10 bridesmaids at $190 each..when that store basically delivers an incomplete package, and has horrific costumer service and employees, it definitely deserves negative stars. (Also ordered 12 ties to be made by them, which didn't turn out right and looked like they were all stained). Maria promised me my Dresses, all different sizes for each bridesmaid, which for the most part were all delivered. There was an issue though when one of my girls ordered an XS (note the X) in front of the S, and she got a small instead. She tried it on at the store which at first fit exactly like the dress she tried on for the first fitting, and it clearly said "XS", however, after they altered the length and when she got home it was a SMALL, fitting totally different and had "S" on the tag. So of course, wanting to get exactly what we paid for, we wanted that XS dress!.. But the problem was supposedly they made 3 XS dresses for 3 of my extra small girls, but there wasn't enough to go around to the rightful owners of those extra smalls coz one of the dresses obviously said SmaLL! Obviously something fishy happened and they either lost that extra small dress or they made only 2 instead of 3. Instead of owning up to their mistake, which was what really got my blood boiling, when my bridesmaid went back for the dress size that was rightfully hers, a store employees had the audacity to say that, get this!, "Just because the tag says SMALL it doesn't mean that it's NOT an EXTRA SMALL!" Stating that the small size was in reality an XS even though the fit was totally different and the Dang tag said SMALL....uUuummm are you kidding me?!??! Yes, the dress fit my bridesmaid, but it didn't fit exactly how she wanted it to and it wasn't what she ordered!! So the ethical value of the whole transaction was just compromised and cast aside like it wasn't at all important and one of my girls didn't get the size she needed and wanted and paid for! In addition all my girls had complaints about their dresses, from the zippers being placed wrong and the sleeves not fitting right. Big disappointment! Huge! with added stress to an already stressed out bride! I live about 40 minutes away from LA and so do my girls, so going back and forth was a complete inconvenience especially since my wedding was just a couple of weeks away. It wasn't Maria who I spoke to about all the problems, but Maria you guys really need to change your employees & next time you yourself need to be there to handle horrific situations!! read more

Atria Clothing is one of the best shopping experiences in downtown, Los Angeles. As a celebrity stylist it's important that I as well as my clients work with professionals in the fashion business, and Atria Clothing exceeded our expectations. They are Amazing! read more

This place has amazing, unique dresses! We were helped by a gentleman named Moti, who gave us great advice and recommendations!

Found the most beautiful dress.. excellent customer service great prices I am defenetly going back when i need another formal dress lots of styles very unique! Thanks Atria Couture Clothing read more