They provided me with a great mri experience! My wife helped me with setting up the appointment and…read morethe office staff and workers were nice and super empathetic and friendly. I highly recommend them for your radiology needs!

Billing department is awful. I have called and spoke with 3 different people at 3 different times…read morefor the past 6 months in billing for a refund. Every-time I got the same response that I will get a refund in a week. This is extremely frustrating and very disappointing! I will never go back to Princeton Radiology again!!!!!

Five Stars for one of the only standing MRI diagnostic imaging machines in New Jersey which also…read morejust happens to be staffed by an incredible team of helpful and friendly professional technicians.    I can personally and unequivocally say that I Highly Recommend East Brunswick Open MRI and their state of the art facilities.

The two star is for the front office that answers the phones. She is just making up things and…read moreprocedures. I never had any instances where my report was not available online or not emailed to me, plenty times from othe r imagecare centers. But she made up some irrational reasons that she can't email me my report telling me she didn't know my identity i said what about I tell you my name , my insurance ID ,birth date and/or place of residence. As she couldn't find any reasons , she just HUNG up on me. This left a horrible taste in my mouth. IF her manager is seeing this , this is an ultimate problem you should resolve today! The technician was good overall . The images came out ok . But would I use this facility again which is 1.5 hour from my house. Most likely not!

This was my second visit. They were very accommodating, and I was seen promptly…read more Very pleased with the experience

I needed 2 procedure done. I am new to the area and normally (in my previous home) this would be a…read more3 hour adventure. But not here. My appointment was at noon and I was done by 12:05. The staff is amazing, they are kind and explained everything. I can not recommend them enough. Follow their process and you will be in and out in a flash!! Only 5 stars...if I could I would rate them a 10.

I have been to Holmdel Imaging a few times over the last 5 years. They were pretty good. Saw me on…read moretime. Did professional work in a reasonable time. Then there was this last time. To start I scheduled an MRI. It was easy to do over the phone an I got a convenient time on a convenient day not too far in the future, sooner than I would have expected. They sent a link to fill out my medical history, which I did. Then a few days before the appointment I went to the patient portal just to check. They had changed the portal. I had to re-register. Then I had to fill out my medical history again. Nothing had been retained from the previous form. And this was only the history, other forms were not presented. There were several places that told me to list items, but there were no text boxes in which to do so, A couple of days before the appointment I was left voicemail that it was delayed by one hour. The morning of the appointment I got an email that I had forms to fill out. The forms I wanted to fill out days earlier were now available at the last minute. Since the MRI was delayed I did have time to fill them out, otherwise not. When I arrived at the new appointed time I was told that I had filled out everything online so I could just take a seat and wait. I did, for one hour. When I finally got in I was told there was a scheduling conflict. The technicians were friendly and professional. The actual MRI went well. Two days later I checked the portal and the results were there. I waited to be contacted by my physician. Two weeks later having heard nothing I reached out. He said he had not seen any results and asked where I had it done. He called Holmdel Imaging. As a result of their system change they had not sent him the results. He said that I was not alone, there were many others. This is inexcusable. The entire point of getting some scan is to have it sent to the physician who ordered it. If this criterion is not met the entire exercise is worthless, no matter how good the people or the equipment. If it's not broke, don't fix it. They took a system that was working and they broke it. And they did not do a sanity check on the new system to verify functionality. They waited for the patients. It doesn't matter how good they were if the system does not work now.

Came for a CAT scan scan with contrast today first time I have to come for this I was a little…read morenervous from start to end what a nice place so friendly so welcoming I didn't get the ladies name that greeted me the receptionist what a nice person and Nick did my CAT scan so professional so sweet took his time, calm me down I can't say enough I told him I was a hard stick. He reassured me that he will not stick me if he thought he couldn't get the vein just can't say enough I always go to Homedale imaging for my mammograms. I just think they're the best. What good service I can't say enough five star all the way.

My memo for early detection I can't thank this team enough…read morefor them being on point for me to have a yearly mamo, the test was positive under a biopsy and they got on it ASAP found it to be cancer which was caught early, I thank God for them, I just wished the had all of the machines ie Mri machines that is more efficient for Guided Biopsy's. Overall I think this place is better than most.

Very professional staff and the Tech has amazing. No wait, easy check in. MRI went well, easy…read moreprocedure. All in all great experience

The day of the appointment I waited over 45min, once inside I was left alone for over 30min without…read moremy partner and without any news. I paid for the service in full via credit card and weeks after I received a bill for the service. Terrible customer service and experience.

Horrendous experience. (My experience is regarding this specific location only. The Quakerbridge…read morelocation is phenomenal.) I came here for my first mammogram and ultrasound of the surrounding tissues. I was here for hours and I mean HOURS. I'd say at least three. It was awful. First they had me change to a gown and wait in a small waiting area. I was there for an hour before I was seen. I got my mammogram by the sweetest tech ever. She was the only good part of this visit. Then I was told to wait back in waiting area with gown on to get the ultrasound. ANOTHER HOUR went by. Finally I was taken to get the ultrasound. I got it done by another technician who afterwards told me I was waiting for the radiologist doctor to come talk to me about my results. I waited, not joking, at least 40 minutes waiting in a gown sitting on the edge of an exam table for the doctor who never showed. The technician came back in and said the doctor was busy talking to someone so she, the technician, would tell me my results. That's unbelievable, especially considering I was in there because I felt a lump and was worried sick. The results she gave were just that it's fine and to keep a watch on it etc. I was finally sent home after 3+ hours of being here. Absolutely appalled at the treatment I received here. I was in there scared and just told essentially the doctor is too busy for me and I was given a partial report of my results. I left traumatized and upset. I'd never recommend going here to anyone.

Like coming to this location in Old Bridge rather than the one at the Hospital because while both…read moreare courteous, efficient, the Hospital location is far busier and sometimes will ask for you to return another day for the disc, which can be inconvenient. Here you get it after a few minutes. A bit further for me to travel but well worth it. Parking can sometimes take some time to find.

I have had all of my scans at the route 9 south facility in Old Bridge, NJ. The facility is very…read moreclean, and the staff is amazingly kind and compassionate. I would highly recommend this facility.