The location on 40 highway is amazing very friendly staff they helped me out in so many ways with…read moreme being a single mom finances have been extremely hard for me to get things fixed on my cat they blessed me me today 3-31-26 I will definitely be taking my car back for repairs very honest people

NEVER bring your car here, especially if you're a woman. They are rude, slow, and will try to scam…read moreyou for every penny you have. I wouldn't trust them to change my oil. I asked for a noise test (this took them 2 business days to do, during which I had to call them 4 times to ask what was happening). Afterwards they quoted me a minimum of $2300 and suggested I needed a new car, which was shocking considering I drove my car there. The quote included everything down to a new air cabin filter (which they would've seen I had just gotten replaced 2 weeks prior if they had bothered to actually look). I took my car to another mechanic and got the repair, along with additional maintenance, done for $450 total. As a girl in her 20s, this is far from the first time a mechanic has attempted to scam me. However, Christian Brothers cost me more stress and time than any other auto shop ever has. I wouldn't recommend this place to my worst enemy. (FYI: They charge $90 for a noise test and ~$170 for a check engine light diagnostic)

I was wrong about Apple Pay - they DO take it. My mistake…read more Still quality work in a timely fashion. They have helped us out numerous times.

Spent over $1200 on four new tires. I get my car back and now ironically my pads and rotors are…read morebad! You would've thought they would've told me that when placing the new tires. But obviously they did not bc they knew it was their fault when they replaced my tires and warped the rotors. Would not recommend them. They need to take ownership for their mistakes!

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

my car broke down at my house and fixed my car and made sure…read morenothing else was going wrong with my system he did outstanding work very professional highly recommend him

good business consulting as well as good priced for service_communication has been good also it…read more was a good good response time for sure_

I have been bringing my cars to Phil since I turned sixteen. Even brought by my newest car for them…read moreto check out before I purchased. Not only are the people here wonderful, but they do great work! Highly recommend!

When you are 5 min late for your appointment, you mise well just go schedule it somewhere else. Cuz…read morethey will put you at the back of the line. Hillbilly fucks

I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

I'm going to start this review off by saying that I brought all of these concerns up with the…read moremanager and tried to resolve it person to person. However, the manager did nothing but try and defend his mechanic. I brought my 2014 Ram 1500 in to the shop Friday, Jan 24, 2025, because I was having issues with several codes that I could not figure out. All of my issues where inside the engine compartment. When I dropped it off at 7:30am, I was told it would take about an hour or so to diagnose and that I would receive a call from them By 12:45PM, I had not received a call, So I reached out to the shop myself. I was told that the mechanic was done but they needed time to put prices together for the issues found and that they would call me back. At 2PM, I received a call with my quote. They service manager started listing off the issues found and the price quote to fix each issue. One of the issues was lose wiring on my Intake Runner Control Valve. They also started to list off items that I never asked them to checked. The service manager proceeded to tell me that both of my Inner tie rod ends needed to be replaced. Here is the issue with that. My tie rod ends had just recently been replaced and are new. There is also zero reason they should have even lifted the truck up to check the tire rod ends. They informed me that their fix for one of my codes (Cam Shaft Position Sensor) was to replace both my Cam Shaft and Crank Shaft sensors with OEM sensors from Dodge. Again this issue with this, is both sensors were brand new as well. I informed the service manager that I didn't have the money to fix the issues right now, so I would come pay them for the diagnostics and just get my truck. Which I did. When I arrived the mechanic still had my truck in his mechanic bay and I had to wait for him to pull the truck out. As I drove my truck home, I started having serious issues with my truck. It began to run very poorly and started going into limp mode almost immediately as I pulled out of the lot. When I got back home I started to tear into my truck to try and identify the issues they had quoted me. The very first thing I cam to was that they connector to my MAP sensor had been zip tied to my MAP sensor. There was zero mentioned that this plug had an issue and it was not zip tied when I took it to the shop. I then removed my intake manifold to look at the lose wiring for the Intake Runner Control Valve. What I saw next was very disturbing. Their wasn't A lose wire, all four wires from the connector had been removed from he wiring harness and was just shoved back behind the wiring harness. Needless to say, I fixed the wiring the service shop chose to disconnect and moved on with the rest of my issues. And I want to add, that the fix the shop recommended to fix my Cam Shaft Position Sensor, you know replace the sensors with OEM parts, also was not correct. The issue ended up being a simple oil change. A very known issues with HEMI engines. Like I started this review out, I tried to resolve this issue with the shop manager, but he was unwilling to listen and only wanted to defend his employee. BTW had I went ahead and had the shop fix all of the issues they said they found it would have cost me over $1200. All of these issue were fixed in the garage of my house for the cost of an oil change ($50) and a few wire connectors ($6). I know this shop has been around in the northland for decades, and before this incident, I would have recommended them to anyone who asked. But after this incident I wouldn't recommend them to my worst enemy. And I for one will never take any of my vehicles back to them.

This is the only place I will take my car! Not once have I ever felt like they have steered me…read morewrong. They are incredibly nice, professional and trustworthy. My car is well taken care of there and they go above and beyond to make sure it is. If I could give them more than 5 stars I would.

I took my car in for a safety inspection. They told me I need brake pads and rotors. I had just put…read morebrand new rotors on the car a month before that, so I knew that was BS. Then when I went to put new pads on my car 4 days later, the lug nut and bolt had been stripped. As I continued on the bolt that holds the top of my caliper was missing. When I took it back to them and asked why this stuff had happened he told me they dont take the tires off when checking the brake pads "but yet they told me mine measured less than the required 32mm" so how did you get to the brake pads to measure it if you didn't remove the tire is beyond me. I was told to leave the store because they wouldn't have done something like that. I asked how they were the last ones to ha e my car and he told me to leave again. So I did. I would tellanyibe needed any work done not to go here. They can't do a simple inspection and when they get asked about their shoddy work they throw you out.

I purchased a 2026 , I signed all the paperwork because the financer told me my interest rate…read morewouldn't be any higher than 4.3 since I have an 800 credit score 9 weeks later the paperwork arrived with a 9.19 interest rate I called the dealership they told me Ford motor credit determines the interest rate. I called Ford motor credit and Ford motor credit inform me that the dealership did the interest rate also for a courtesy they charge me $1250 to wax my vehicle which was absolutely worthless and they call that a courtesy?? after taking $1250 off of me? Absolutely the worst auto experience I have ever dealt with I recommend you not shop/buy at this place. They also $9000 warranty things which is already covered Ford motor company. It has been several weeks and they still have not returned the money that is owed to me. Extremely disappointed in Smithville Ford also that finance agent is no longer with them so they say absolute liars and thieves are Smithville Ford.

From the owner: Since opening our doors, Smithville Ford has kept a firm commitment to our customers to provide…read moreexcellent vehicles along with top-notch service. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, our team is here to assist you every step of the way! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Smithville Ford will get you into the car or truck you choose with professionalism and attention to your needs.