The location on 40 highway is amazing very friendly staff they helped me out in so many ways with…read moreme being a single mom finances have been extremely hard for me to get things fixed on my cat they blessed me me today 3-31-26 I will definitely be taking my car back for repairs very honest people

NEVER bring your car here, especially if you're a woman. They are rude, slow, and will try to scam…read moreyou for every penny you have. I wouldn't trust them to change my oil. I asked for a noise test (this took them 2 business days to do, during which I had to call them 4 times to ask what was happening). Afterwards they quoted me a minimum of $2300 and suggested I needed a new car, which was shocking considering I drove my car there. The quote included everything down to a new air cabin filter (which they would've seen I had just gotten replaced 2 weeks prior if they had bothered to actually look). I took my car to another mechanic and got the repair, along with additional maintenance, done for $450 total. As a girl in her 20s, this is far from the first time a mechanic has attempted to scam me. However, Christian Brothers cost me more stress and time than any other auto shop ever has. I wouldn't recommend this place to my worst enemy. (FYI: They charge $90 for a noise test and ~$170 for a check engine light diagnostic)

I was wrong about Apple Pay - they DO take it. My mistake…read more Still quality work in a timely fashion. They have helped us out numerous times.

Spent over $1200 on four new tires. I get my car back and now ironically my pads and rotors are…read morebad! You would've thought they would've told me that when placing the new tires. But obviously they did not bc they knew it was their fault when they replaced my tires and warped the rotors. Would not recommend them. They need to take ownership for their mistakes!

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

my car broke down at my house and fixed my car and made sure…read morenothing else was going wrong with my system he did outstanding work very professional highly recommend him

good business consulting as well as good priced for service_communication has been good also it…read more was a good good response time for sure_

I have been bringing my cars to Phil since I turned sixteen. Even brought by my newest car for them…read moreto check out before I purchased. Not only are the people here wonderful, but they do great work! Highly recommend!

When you are 5 min late for your appointment, you mise well just go schedule it somewhere else. Cuz…read morethey will put you at the back of the line. Hillbilly fucks

If there were a way to give more than 5 stars to this establishment, I would most certainly do so…read more After a terrible experience with NTB, I happened to drive by Sam's Service Center this morning and decided to stop to get a pair of tires mounted and balanced. Although there was only a short wait before the tires could be installed, which is quite understandable, for what ended up being only a $32 job, the owner drove me home in his personal vehicle, and picked me up when my vehicle was ready. I can't say enough about his level of professionalism, courtesy, and desire not just to do right by his customers but to go above and beyond to make things just as painless and convenient as they could possibly be. In a word, the service was incredible. I've honestly never experienced anything like that at an auto repair store before. If I weren't moving out of town, I would be bringing my truck back to Sam's Service Center to replace my ball joints and tie rods, as I have absolutely no doubt in my mind it would both be performed correctly and timely, not to mention at a very reasonable rate. If you happen upon this, Brad, I can't thank you enough for the exemplary and exceptional service you provided. There was no attempt at upselling, I received the exact service I asked for, there was no questioning what I wanted or needed, it was an extremely straightforward and honest approach to doing business, and I wish I could bring you all of my vehicles when they required maintenance. Sam's Service Center & Auto Parts is far and away the best auto shop with which I've ever done business.

I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

I took my car in for a safety inspection. They told me I need brake pads and rotors. I had just put…read morebrand new rotors on the car a month before that, so I knew that was BS. Then when I went to put new pads on my car 4 days later, the lug nut and bolt had been stripped. As I continued on the bolt that holds the top of my caliper was missing. When I took it back to them and asked why this stuff had happened he told me they dont take the tires off when checking the brake pads "but yet they told me mine measured less than the required 32mm" so how did you get to the brake pads to measure it if you didn't remove the tire is beyond me. I was told to leave the store because they wouldn't have done something like that. I asked how they were the last ones to ha e my car and he told me to leave again. So I did. I would tellanyibe needed any work done not to go here. They can't do a simple inspection and when they get asked about their shoddy work they throw you out.

BUYER BEWARE. The motor in one of my wiper blades recently went out so we took it to North Oak Car…read moreCare to be repaired. When I picked up my car I was just happy to have it back after a couple days and almost $1000. It soon rained and I noticed both my windshield wipers were in the wrong place. The drivers side wiper left a large arc at the bottom and stopped a good 6 inches short of where it had previously. The passenger side actually goes off the edge of the window. My drivers side door now has bumps in the interior too where the window comes out. It's as if something isn't snapped into place completely. When we went back to ask for the wipers to be adjusted, North Oak Car Care refused to fix the work they did poorly. They insisted that it was done correctly and there was nothing they could do. The man actually said "It's functioning normally." I've attached photos so you can be the judge.

I purchased a 2026 , I signed all the paperwork because the financer told me my interest rate…read morewouldn't be any higher than 4.3 since I have an 800 credit score 9 weeks later the paperwork arrived with a 9.19 interest rate I called the dealership they told me Ford motor credit determines the interest rate. I called Ford motor credit and Ford motor credit inform me that the dealership did the interest rate also for a courtesy they charge me $1250 to wax my vehicle which was absolutely worthless and they call that a courtesy?? after taking $1250 off of me? Absolutely the worst auto experience I have ever dealt with I recommend you not shop/buy at this place. They also $9000 warranty things which is already covered Ford motor company. It has been several weeks and they still have not returned the money that is owed to me. Extremely disappointed in Smithville Ford also that finance agent is no longer with them so they say absolute liars and thieves are Smithville Ford.

From the owner: Since opening our doors, Smithville Ford has kept a firm commitment to our customers to provide…read moreexcellent vehicles along with top-notch service. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, our team is here to assist you every step of the way! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Smithville Ford will get you into the car or truck you choose with professionalism and attention to your needs.