Shout out to the manager, Jeff, and his team at this location of AAA Car Care Plus in Dublin. After…read morerunning some errands in the Perimeter Loop Plaza, my car was unfortunately not starting...There were clicking noises when attempting to turn the car on so the battery seemed the obvious culprit. I initially called roadside assistance, however, there would be a multi-hour wait. As fate would have it, AAA Car Care Plus was located within walking distance of where I parked the car. Jeff warmly greeted me, listened to my predicament, and sent a team member to meet me at my car to help with a jump. Thank you for the assistance in this situation!

It took them two whole days to fix 1 tire and change my brakes. It shouldn't take that long. They…read moresaid they didn't have all the parts. And then my tire pressure light was still on the car. They didn't know how to fix it. I can go figure out how to turn the light off myself...

I had my BMW serviced couple of times at North Pointe Auto Group, excellent service and I had a…read moregreat experience. Quality work at a fair price, glad they can take care of BMWs and I can avoid highly priced dealerships. Thanks again for awesome help !!

After researching and speaking with a couple different car audio installers in/around Columbus, I…read moreselected North Pointe to complete my audio install. Very glad I did, they were very professional, the price was very fair and they did an excellent job with the install. I could not be more happy, my new system sounds great! I highly recommend.

Contacted this man he gave me a price told me he would get a hold of me in a little bit to let me…read moreset up a date with him and now he will not respond at all do not recommend not a very good way to do business in the future just say you're not interested

From the owner: I am a trustworthy and reliable mobile mechanic with years of experience. I am located in Columbus,…read moreOhio. For your convenience, I come to you at home, at work, or if your stuck on the highway. I offer a variety of services at an affordable price, Text now to book a Appointment

Shout out to the on-duty manager, John, for his help with replacing the battery in my vehicle. He…read morewas prompt, professional, and friendly throughout my appointment despite my unexpected visit without an appointment. Overall, I was in-and-out of the shop in no time. I'm happy to share that my vehicle has been running well ever since.

Young manager tried to charge me for a free brake check. When I refused he said never come back…read morehere. The long time manager that retired a while back was a professional. He did a lot of work on our cars. But the young punk that replaced him is a rude idiot. He even said to me when I was waiting to be acknowledged said to me, I'll be with you soon as I finish with this old man. He said that outside while I saw an older gentleman in the lobby. This was about 6 months ago, maybe you fired him already. Good luck.

Took my Jeep here for its 150,000 mile service and a few other things that needed taken care of…read more This will be the only place I take my jeep

My wife's new Gladiator had wobble issues and the team @ Trail Quest installed new drag link, tie…read morerod & steering stabilizer. Dialed in alignment to solve our steering issues. Fast service & quality work. I recommend them for Jeep repairs!

This is NOT the repair shop for you if you want: - Your car…read morefixed without them causing additional damage - Your repair to be fully completed in less than 8 months - Your phone calls to be answered or your voicemails returned The shop left my lights on for 4+ days after completing my repair which killed my car's battery. They took zero accountability for their mistake and I ended up footing the $200+ bill for a new battery. At first, they tried to have my insurance pay for it (original damage had nothing to do with the battery), then said it must have just been an old battery. They completely ignored the fact that their own employee left the lights on causing it to die in the first place. I was reluctant to write this because I was optimistic that they would take responsibility for their mistake and make it right. Unfortunately, that's not the case. Take your business elsewhere.

Extremely fast turnaround! I went through Progressive Insurance, and despite some back and forth…read morewhile they finalized the updated estimate, the shop had my car repaired and cleaned in under a week--well ahead of the two-week estimate I was originally given. They repaired or replaced my passenger fender, front bumper, headlight, and mirror, as well as repainted everything seamlessly. Communication was excellent, with updates every couple of days to keep me informed--a level of service I truly appreciated as someone who is Type A and values organization and transparency. I highly recommend them to anyone in the area. 10/10!

We had emailed this place for info on a repair on our truck and never received a reply. When called…read moreto inquire about this, the guy on the phone had no idea what I was talking about. He then became rude and frustrated causing me to become upset and frustrated. I'm sorry, but not sorry if you don't know where your service requests go. Either get it straightened out or don't offer auto care. There was no need for me or any other customer to get treated that way, especially when we did as the website stated. We are actually grateful it went that way though; if it was going to be a bad experience, I'd much rather have bad attitude than bad service/repair.

They do great work, but only if you know what you want. They are very skilled at older cars which…read moreis rare, and can fix pre computer controlled stuff, which most won't touch. On newer stuff I got the typical BS excuses, which i didn't expect, but it is what it is.. still would go back but only to have things i wanted done and didn't want to do myself. Again, i'd trust them to do any work, maybe just not troubleshoot the issues..

I rolled up with a flat tire and they immediately came out to help. They got the tire fixed quickly…read moreand had me back on the road.Thanks guys

Scheduled an appointment for a flat tire fix on a Sunday afternoon. Confirmed the appointment for…read more2:30pm. When we arrived at the business, it was closed and the building was dark, despite the fact that it was supposed to be open until 5pm. I will never use them again.

I noticed my front headlight was out. I called and Zach said he could fix it if I got there before…read moreclosing. I got there and he had it fixed within minutes !! I was glad because it's raining and getting dark earlier now!

Costco had this as one of two locations to check my car alignment. Their tire techs said my…read morealignment had to be fixed for their warranty to be included on the tires. Came here, in and out in 15 minutes with the verification that it wasn't needed. No hassle, no fuss, no issues. Love it!

Reasons I would not return : 1. Not being forthright. Mgr did not inform me that they couldn't do…read morethe service I requested. My car was sent to another shop. I would've appreciated an honest response so I could've taken my car to a shop that does wheel alignments. The car was aligned twice due to steering wheel not being straight while driving. 2. Owner admitted that an inspection was not done even though the repair order/invoice directly states it. He insinuated it was my fault because I didn't allow the shop to perform it. When a car is ready & the customer picks up their car. I would logically assume all the work is completed, including the inspection. 3. Lastly, the owner's attitude on the phone conversation was not professional ( insinuating I was part of the problem). Lesson learned: always confirm that the auto shop that you do business will do the work & not contract to another shop.

We've been coming here for years and will continue to do so. Most important thing? They are…read morehonest. If it doesn't need to be repaired, they won't repair it. I suppose you could find a cheaper mechanic, but would that be worth it?