I leased a vehicle from Audi Temecula last year and had a great experience. But it paled in comparison to the experience I just had with Priscilla in the financing department this week as she assisted me in fully buying out my lease. Honestly, I cannot recall having such great service from any business in years. I wanted to finish the transaction in 2023 and had waited until the last minute. She walked me through the entire process over the phone and email. I was able to do most everything from home from wires to paperwork and just needed to meet in person to sign the final DMV paperwork. I was paying it off in cash and I don't know that the dealership had much to gain in the transaction other than my loyalty. Regardless, she had everything so perfectly prepped that I was literally in and out in 3 minutes. It was just exemplary service and I will be back whenever I need to purchase another car. 10/10 would recommend. read more

We have had our Q7 for two years and Tony Soto has been our service advisor from the beginning. Our gas tank had and issue and Tony handled the replacement and the loaner quickly. Just had a routine service and it was all perfect as usual with Tony. read more

This dealership, from top to bottom is awesome. I had the best experience I have ever had in purchasing a vehicle. Everyone I came into contact with was helpful and obviously dedicated to making sure their guests would come back time and time again. From the Finance Manager down to the person who detailed my vehicle before it was turned over to me, they were all spectacular. Special thanks to Priscilla in Finance, and to Michael and Andrew in the sales department. I appreciate you all! read more

This is on the service center but also on the dealership and lack of follow up. Take your time and save yourself a headache - go to another Audi dealership (even if it's 30-45 min drive to riverside or Escondido). Unfortunately this location lacks knowledge on how to repair minor audi car issues that escalated into major repairs. Even with 5 visits still couldn't fix but claimed car was okay (misfiring, no power on a 5 year old car with less than 60k miles amongst getting stopped for excessive exhaust by a police officer out of concern). But little things like other customers personal information left on papers in my console from the technician on two different occasions, a service manager not following up with messages nor when I was there multiple times in the month - isn't that a clue to check if everything is okay? Every visit I've had at Escondido I always had a survey or a phone call check to see how things were and if things were done read more

Audi Temecula - Other customer invoices with their personal information left in my car ... wish I could show the rest but too invasive of their privacy - Car Dealers Near Me - Temecula, California

The team of professionals at Audi Temecula have shown me the same level of service that originally that brought me to their neighbor Mercedes years ago. Ultimately the Audi is a more comfortable and distinguished vehicle than others and I feel like I've upgraded value for the similar pricing. When buying from a premium class dealership it's the people that really make the difference. We've bought several cars now from Hoehn Motors. read more

I had the pleasure of working with Brandon Schulze in the Internet sales side of Audi Temecula. I am located in Granite Bay Ca and was able to put the deal together over the phone and through email with him prior to flying up from Sacramento. He picked me up from the Ontario airport, brought me to the dealership, went over all the car details with me and then introduced me to Priscilla, who got me through the entire finance side in less than an hour. The team was so great to work with and super professional. I recommend them to anyone searching for an Audi. I drove mine home 500 miles to break it in. I appreciate you guys, thanks again! Josh read more

Audi Temecula - Car Dealers Near Me - Temecula, California

Well I'm very disappointed with my experience here. I recently just purchased a 2008 Infinity G37 in which seemed to be in good conditions but I was wrong. In less then a month and by the way I haven't even done my first payment, my transmission started to slip which was my clutch. My car came with a two year "warranty" of power train"(transmission, engine, axels)". I took to the mechanic so they can fix it. After a whole weekend & + just sitting there, the mechanic called me saying that the warranty will not cover my "clutch" and that I needed to pay out of pocket 1,500$. I suggest you guys read the contracts and make sure they don't exclude the important things. Because it doesn't make any sense to exclude the most important in the transmission,because if you don't have a clutch you're not going anywhere. And it's very sad that a big company like this will do something shady and disgusting like that. They just hooked people with cars that are about to break down and contracts that don't even work. I really suggest you guys looking somewhere else you really do not want to go thought this, especially if you are a hard working person that goes to school and does not have the time or money for these type of problems. read more

Andrew Johnson and Brandon Schulze are Awesome! I live in Vegas and I tried to get an S5 from our local Audi for a week, nothing. I reached out to Brandon about the one they had, he said it was available and would hold it for me, so I drove down the same day. They had everything ready to go with all the paperwork. There were 2 couples buying cars when I got there and I was in and out before them! Andrew is very knowledgeable and definitely helped me understand my New S5. Best experience buying a car, thanks again guys! Love my new car. read more

Audi Temecula - Car Dealers Near Me - Temecula, California

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Why would you take all my info and run a search for a Q7. Tell me you found 3 matches and you will get back with me in the morning and NEVER call me back!!!!! You lost my sale and will never use you guys again. Temecula Audi is my local dealership. Get your crap together!!!!!! read more

Been looking for a 2019 Audi rs3 and was looking for a few weeks .My husband and I were getting frustrated to the point where we told ourselves we should try Audi of Temecula .So I called over there and talked to an awesome general manager named Eric Tracy he was straight to the point got me what I wanted at the right price all on phone .Max Johnson is awesome for helping Put the deal together and Micheal Reiger for being an awesome and informative sales associate and super helpful I would hands down recommend Audi of Temecula awesome team read more

My Audi A6 was having an issue with the display screen, brought my Audi in without an appointment and they still took me in. Fixed the issue in less than 15 min and didnt charge me anything. Amazing service and supper polite staff. I will be coming back here for any other issues. read more

I just purchased a used Jeep Grand Cherokee from Audi Temecula and I have to say, the team here was great to work with. Specifically Brandon and Jeremy from the internet sales team. I've been looking for a new SUV for several weeks and so many dealerships I spoke with and visited seemed disinterested in me and my business. Don't get me wrong, I'm not a fan of a pushy car sales person, but I do like the person I'm working with to show some interest in me and my wants in a new car. Brandon and Jeremy were super easy to work with on coordinating test drive(s), negotiating price, etc. With this awesome Grand Cherokee parked in my garage, I don't plan on buying another vehicle soon...but when I do, I'll certainly call Audi Temecula first. Thanks all for the tremendous experience...cheers! read more

Audi Temecula - Loaded Jeep Grand Cherokee from Audi Temecula! It's a beast coupled with all the luxury a guy could want. :) - Car Dealers Near Me - Temecula, California

I had been looking into trading in my older Q5 and we were looking around at different options and decided to check out the new Temecula Audi. Sofia McCormick walked up and introduced herself to us and after a short while we ended up with a brand new Q5 within the terms that we needed. This was one of the best Audi locations we've visited. Thanks so much Sofia Jonette read more

Recently did business with Audi Temecula and it was a great experience. Brandon Schulze worked with us and even delivered our new car. Great buying experience and would highly recommend. Keep up the good work! read more

Robert the service rep manager is very rude and dismissive. My brand new Audi had a problem with the Active cruise control and active lane assist. The error message would come on several times a day, every day. The tech changed a module but the problem persisted, so the tech tried to convince me that it was normal for the "Acc not currently available : no sensor vision" message to come on several times a day. He said active cruise control would only work under ideal circumstances and told me to read the owner's manual. I told Robert, the service rep manager, about this problem and all he did was to repeat what the tech said by telling me to read the owner's manual and that my car was fine. I brought it to Walter's Audi and within 20 mins, they said there was a problem with the ACC. They called up Audi regional center and recalibrated all my sensors and made sure the problem was fixed. The system works great now thanks to Walter's Audi. I would never trust my car to Audi Murrieta/Temecula service department. read more

I had a great experience working with Jeremy! We got the car we wanted and at a great price. The whole staff was great, very welcoming. I would definitely come back to buy another car from him again. read more

Audi Temecula - Car Dealers Near Me - Temecula, California

Brandon made my experience purchasing my Q5 so incredibly easy! He's product knowledgeable, pleasant to deal with, and straightforward. On the other hand, the finance 'guy' kept calling with 'more questions', and 'more questions' (even though I was NOT financing the car), demanding information from me that were frankly NONE of his NOR the dealership's business. Finally, in a 3rd call he tried to 'sell me the undercoating[sic]' and I was truly annoyed with him. That part of the experience was TRULY maddening. I'm giving 4 stars to BRANDON. 0 Stars to the finance 'closing' department, who are true "used car" salesmen types and I was TRULY close to cancelling the deal because of them. read more

I just purchased a used Volvo XC60 from Audi Temecula and I couldn't be happier with my experience with their sales and finance team. My first contact was with Millard in Internet Sales. Working with Millard was a pleasure. He responded quickly to my email inquiry about the car and was immediately available to help (without being pushy) when I stopped by the dealership later that evening. I was impressed with how knowledgeable he was about the Volvo's specs and features, especially since he specializes in Audi sales. Negotiations and financing went smoothly and quickly. Hands down the best car buying experience I've ever had. read more

Brandon is literally the man. That whole team there is unreal. Best deals, best service, best attitude and all around good people and lucky to say good friends as well. I will never get a car anywhere else but Audi and specifically Brandon the man! read more

Audi Temecula service department is great the Analyze the problem and my automobile is done in a timely manner

I have used there service Department twice and both times I felt like there goal was to pry as much money out of my pocket as possible. Brought my Q7 in for a steering column issue, it did not adjust up or down. From my research online It was suggested the dealer needs to reset the computer and when I dropped it off I explained this to the service tech. OK well look into it sir, then I get a call and they wanted $2300 to replace the steering column - I declined and asked if they tried to reset the computer. Got a bullshit response, bottom line thier crooks!! Independent repair shop reset the computer and the steering column works fine. read more

If your a "blue collar" worker and want to experience the finer things in life, this is the place. I was pampered from the time I walked in until the time I drove away in my new Audi A6. Michael sold me a beautiful used Audi with 2 years of warranty and even took my old trade in which was barely drivable. I was never pressured into buying a car I couldn't afford, or even buying a car. Michael had an answer for every question I asked and was very knowledgeable about each different vehicle I was interested in. Very professional! I will definitely buy another vehicle from this dealership. read more

I just got 2020 SQ5 with the help of Millard Suan. He is very straight forward and helpful. I recommend Temecula Audi. Thanks. //Severo

The employees at Audi Temecula are so kind and helpful!!! I had such a great experience here. Brandon was so great and easy to work with. He answered all my questions and didn't mind that I had a million. The dealership is also just so beautiful and so are all the cars. So glad I came here for my car buying experience. I would definitely recommend it! read more

I don't actually own an Audi, but I've been to this dealership a few times for my boss who does have one. This review is solely based on the service side of the business. Just to give some context, my boss brought her Q7 in last February to get the brakes fixed because they would squeak every time she would back up. Apparently, this was a constant issue for most Audi's. So they got the brakes replaced, but they were still squeaking and my boss almost threatened them with a law suit because they obviously didn't fix the brakes if they were still making noise after service. I took the car back into service in October. According to the Service Advisor, Felipe Cante, since squeaky brakes were an issue in several other cars, the brakes needed to be ordered because they were completely out of stock. That's fine. He told me that they'd be in stock in about 2-4 weeks, and they would give us a call. Acceptable. Over 3 months go by and work was so busy, I completely forgot to follow up. However, I also never heard from Felipe. Isn't that his job to call us when the brakes came in?? I only remembered because I was cleaning out my inbox and I came across his email from October! I emailed Felipe asking for a follow up, and he was so casual about it saying that the brakes were in and I can schedule an appointment. I responded saying how disappointed I kind of was and how it was a bit unprofessional that I had to reach out to him instead of it being the other way around. Didn't he care at all about trying to fix my boss' car, especially when they screwed up the first time? Also in the email, I was trying to schedule my appointment. No response! Are you serious? Felipe has no idea how to work in customer service. So of course when I didn't hear back from him, I had to call in and talk to him on the phone. Just as douchey on the phone than he was in email, and no apology for not responding and not following up. Overall, just a little frustrating to deal with. According to my boss, her brakes are not squeaking anymore. However! Let's see how long it lasts because the first time they got the brakes replaced, they didn't make noise for about 2 weeks, and then they started squeaking again. Hopefully, the brakes are fixed so I won't have to deal with Felipe again. read more

Bought the A3 convertible there a couple of weeks ago. 5 hours from start to finish which seemed long-ish to me but...it was Sunday and I didn't have anything else to do. (Also, I just moved here so maybe this is normal for CA.) The dealership is beautiful - brand new and spotless. There was an appropriate amount of inventory to look at. The sales team were perfectly normal people (meaning - I didn't get a creepy "car salesman" vibe off of them). The product is amazing. 2 weeks in and I can definitively state that this is he nicest car I've ever owned. The price of the car was about right. I bought some warranty stuff because I've never had an Audi before. I maybe could've gotten a slightly better deal if I pulled out all the stops and really pushed. However, I don't have any "I just got ripped off" feelings so I'm comfortable with how that all worked out. read more

I recently had a recall handled by Audi Temecula and had an outstanding experience. My service advisor Adam was very efficient, friendly and communicated throughout the entire process. I was also greeted by Robert the Service manager who is very friendly and professional. I'm also in the automotive industry and this sometimes makes me hyper sensitive to customer service issues but I was pleasantly surprised by the level of service that Adam provided. I would highly recommend this service department to family or friends. This is truly a five star operation. read more

Do not waste your time with this dealer. We went to audi of escondido and got better service along with a better deal on a Q7. We ended up trying Temecula audi 3 years later for our annual service (pre paid with Audi care) and again realized why we drive 30 minutes to get better service. On top of what we paid for they charge to rotate tires and didn't even wash our vehicle. Once again don't waste your time and take your business to a place that knows what customer service is. read more

My wife wanted a reliable car so we went to Hoehn Audi of Temecula. We know that the Hoehn brand is known for awesome customer service and customer support in Carlsbad. So we went to Audi of Temecula, my wife Rusty met Sophia (Audi Sales Executive) and praised how good Sophia was so helpful and courteous. I got off of work late and headed to Audi and they were extremely helpful and stayed late to ensure we got the deal that was good for our family. I am extremely happy with the service and support and will recommend to my family and friends to come here. Thanks again to Audi of Temecula for setting a high standard of customer service and customer support! read more

Audi Temecula - Car Dealers Near Me - Temecula, California

We love our new Audi. And we appreciate how painless the buying process was. I highly recommend them.

Will only buy my cars here. Their entire staff is awesome! Leased an Audi Q8 and just recently an Audi RSQ8 and have been happy with their pricing, customer service and feel taken care of all around. read more

I had a good experience here. They took the time to show me the Q5s I was interested in, and the sales manager "Mo" was open honest and fair, and met my numbers. Ultimately I went with another car this time, but after visiting 10 different dealerships in two counties, this was the best experience and I thought they deserve a positive review for that. So many others playing games right now with the "chip shortage" and inventory issues. I would make a deal here if I found the right car. read more

We decided that it was time to find a nice luxury suv. When we went into the dealership to look at the Q7. Sofia McCormick came over and started talking with us. We decided to test drive one. Mind you I was always a Ford girl. Sofia totally showed me what this car can do and I fell in love with it. I'm a very hard person to deal with and she was not pushy like most are. I felt very comfortable with and she made the deal so smooth and steps free. I will go back to her over and over again for future purchases. Sofia is your gal to deal with at Temecula Audi!! Thank you Sofia for making my dreams come true! read more

Excellent customer service and fair dealings! My husband and I are repeat customers due to this dealership's fair dealings and great customer service. Our family's vehicle situation changed so after only 6 months, we turned in our TT lease and bought a Q5. They treated us fairly and worked with us on the early lease return AND we got a good price on the Q5 (we did extensive research). Our sales rep, Shawn, was great to work with, and rest of staff was very friendly. Let's just say we drove an hour away because they continue to take good care of us. The other dealer 10 minutes away from home couldn't compare! read more

So far my experience has not been great. Leased my car through them and they sold me a pre-paid service package. My first appointment was to be today, they called me just before closing yesterday to tell me they have to cancel it, no open time, no available loaner. Not the end of the world but when I mentioned I had planned out my schedule around that (when I would leave for holiday weekend etc) the response was, "oh well sucks to be you" I feel like with an online booking system they should have known when I booked it over a week ago. I have the feeling an employee wanted the loaner car for the long weekend or they wanted to close early and forgot to block out the appointments and so they decided the customer doesn't matter in this case. Hoping I can use the pre-paid service package at a different Audi dealership. read more

Excelente customer service in all departments We'll train service representative Great experience buying a car with Moo and the entire sales department Excelente customer service in Finance department Excelente experience with Tony in service department Definitely this is a five star business Will be very glad to do business at this location one more time Keep up the Excellent job Keep up pumping read more

I wish i can give a zero star to this delaership the messed up dealership i ever been to i own a audi Q8 2020 and everytime i went there they gave me hard time the manager is the worst of all tge mode rude guy i will not recomend this temecula delawrship to anyone no one zero stars read more

I took my A6 into the Service Dept today and had a great experience. Everyone I spoke with was courteous and the communication was great. The follow up afterwards along with the service summary was impressive. I know dealers tend to be avoided (I always have) but my experience today was positive enough that I'll give them a call when my car needs service again. Thanks guys read more

My Audi A6 had a "check engine light" and Orange County dealers were telling me it would be a month before I could schedule an appointment. I called Temecula Audi (a long way from where I live), and Jerry the service rep told me to bring the car in two days later. The tech solved the warning light issue in no time as well as looking into an add'l issue I had. Couldn't have been a smoother operation. Great service and nice facility. I'll be back even though it's an hour and a half from the house. read more

I drove in from Scottsdale for the weekend and ended up coming into Audi to just browse. I was greeted by Dakota who was so nice and helpful!! He got me into my 2018 Audi A4 which I'm in love with and had since November. The whole staff was nice and accommodating. If you go into Audi, ask for Dakota! Mo was so awesome for working with me on the pricing as well! read more