Had my 30k mileage service done today. Brett, Hector, and Adam were absolutely awesome. Excellent customer service and very professional. Highly recommend Audi Temecula. Thanks for taking care of our A5 and Q7. A+++ read more

After visiting several dealerships in San Diego, my husband (who wanted to lease a new Audi) contacted Audi Temecula. We had identified the model we wanted but were not able to negotiate a good price in San Diego. Dakota, at Audi Temecula was wonderful. He worked with my husband on a fair deal and was very friendly and professional. Moe, the sales Manager was also extremely helpful and ensured that everything was fair and accurate. When it came time to sign everything, Nicholas walked us through the paperwork with knowledgeable explanation. Shopping for a new vehicle is never fun and time consuming. The team at Audi Temecula made the experience so much more enjoyable than anywhere else we had looked. Thank you to everyone at Audi Temecula- we love the new wheels! read more

I had been looking for a 2019 SQ5 with grey interior and they are very limited right now. When Audi Temecula got one in we drove 90 mins to take a look. The Manager Moe is amazing, and Rick our salesperson was great at following up. No pressure and very professional. The entire team from sales to financing were personable and so easy to deal with. We are so pleased with our used Audi. We would definitely recommend this dealer over others we have been to. Great team!! Thanks so much for helping make the purchase such a pleasant experience. read more

Excellent dealership if you are looking for people who know and love the brand and will give you the knowledge needed to choose the right car. Ask for Andrew Johnson and Mo. read more

They have done most of my scheduled maintenance and a few warranty items and always do a great Job. Felipe is an excellent service writer, and they keep you informed every step of the way. Good Job, Guys!!! read more

We drove to Temecula from Long Beach after speaking with Nicholas Madrid in the Internet Department about a vehicle we saw on the website. He was excellent at following up with any questions we had regarding the vehicle and he really went above and beyond getting us a great deal! Everyone at this dealership was very helpful and professional. Pricella had us in and out of there in exceptional time and I know we will definitely be coming back in the future! Thanks again Nick, for making this all happen! read more

Very upset, I don't ever want to go back here. They are less than 5 miles from home and I would rather drive anywhere else for help and my next new car in another year or so (on average). Was really hoping to start a good relationship with my new local dealer but seems like I'll just head back to LA. So disappointed with this sales team. read more

I bought my car here. I had a great experience with the sales people, but every time I bring it in for service I always have a bad experience. I brought it in for an oil change and I had my tires rotated. My tire sensor kept on going off so I asked them to see if there were any issues with it. They told me no, so again after a few day's my sensor went off again. I had to waste my time and go back in to ask them to check it out again. They said they don't repair tires only replace. I mentioned I brought it in recently and you said nothing was wrong, so of course today they bring it back to check out the issue. Now I have a nail in my tire, not sure how they didn't see it when they rotated my tires. The service guy told me I probably got it after my tire rotation even though it's the same tire that keeps having the issue. Nice to be accused.... as if I was lying the initial time I brought it in for them to check it out. I noticed the service people here aren't as nice and friendly as the Audi in San Diego Miramar. Unfortunately, I'll have to deal with this service group since I live here for as long as I have this car. read more

The BEST car purchase experience ever! Everyone was wonderful to work with! Special shout out to Priscilla and Brandon! If you're in the market for an Audi look for Brandon Schultz he has a wealth of Audi knowledge and was AWESOME to work with! Thank you so much I love my A5!!!! read more

Audi Temecula - BEST purchase ever! Special shout out to Brandon and Priscilla! If you're in the market for an Audi look for Brandon Schultz he was AWESOME! - Car Dealers Near Me - Temecula, California

I cannot begin to tell you how awesome it was working with Brandon (sales) and Priscilla (finance). I bought an Audi A3 and they made it happen within a few hours (via text and call). Brandon drove the car to my apartment complex and helped me surprise my fiancé with the car. Highly recommend. No BS sales pitch, no pressure and not pushy in the slightest. read more

We purchased a 5 series 2019 last year, Brandon was the salesperson, his service was good up until we signed the paperwork, after that I called several times, I had questions regarding the purchase I either never received a return call or the call was returned days later... 5 days ago I left Brandon, the message that I had 2 questions for him.....I guess nothing has changed. Well they lost 2 sales my niece was looking for a 2019 5series, her dad was looking for a RA my other question was regarding mileage.......Good job Brandon, they purchased both yesterday in Las Vegas. Better customer service is needed if you wish to retain your customers. read more

My husband and I had the pleasure of working with Nickolas Madrid for our recent Audi purchase. Nickolas took the time to clearly identify our needs, remained patient as we deliberated between different cars, located the exact one we wanted and never pressured us. He was good-natured, helpful and hard-working through the whole process. I highly recommend connecting with him for your next purchase. Also, kudos to the entire staff for their 5 star service and hospitality! read more

Too bad I can't give less than than one, but this dealer most definitely deserve less. Be carful when buying certified used cars. I don't think their mechanics even check them. I made the mistake of buying one and and now with less than 11k miles that I used it I'm going to pay over 8k in repairs. Their warranty and the warranty that they sell you it's expensive and the coverage sucks. I contacted one of their service person and it took them almost over two weeks for a reply. By the way I emailed them at least twice no answer. I had to call since they didn't have the courtesy to call me! Bring your own mechanic don't let this happen to you. Their answer was well it was working fine when you took it. read more

I had a great experience at this Audi Temecula dealer. Ronnie made the car buying process a breeze. He was friendly, knowledgeable, and super helpful. Thanks, Ronnie and Audi Temecula! I am super happy with my new purchase! read more

I live in Las Vegas. While visiting Temecula a rodent ate the wires to the turbo in my Audi the day before we were to return home. I took my car to the service department at the Temecula Audi dealer hoping they could quickly find out what was wrong with my car. Felipe, in the service department understood my dilemma and asked me to wait while a service tech checked out my car. I spoke to Josh about the new Audis and even went for a test drive. The 2018s are awesome. A short time later Felipe showed me a photo of the damage that rodent had done, eating through the wiring to the turbo. They could fix it but it would take a couple of hours. I asked if they could also take care the software recall that was required. So we wouldn't have to wait there they had their curtesy driver take us where we wanted to go. We decided to go hit golf balls as a way to get out some of our frustration. Felipe gave me his direct love me and two hours later they came to pick us up. Not only did they fix the wiring problem and the recall issue but they saw that there was also an update available for the software controlling the transmission and they installed that as well. I can't thank everyone there enough. I even spoke to Charles Eder, the GM, and thanked him and tell him what a great group of guys he has working there. When it is time to trade in my Audi I will make a trip back there to buy my next one. The drive back to Las Vegas was uneventful except I will miss those guys. read more

Where do I start? Let me start by saying that I have been a life long Lexus owner and have now come to the realization that buying an Audi from Temecula Audi was a huge mistake. In June I purchased a 2017 Audi A4 from Temecula Audi. The transaction was smooth and the sales rep, Nick was great to deal with. My problems first started on day 31 when the moon roof stuck in the open position. I took the car back to the dealership and spoke with the Service Manager, Robert. After a quick discussion he said they would not fix the issue and that my warranty would not cover it and that I would have to pay for it out of pocket. First clue this was a bad choice, Lexus would never think about doing this. After going back and forth with Robert, I let him know that I own an online marketing company and I would let as many people know about this experience as possible and that once I walked out of the dealership I would not change my mind. As I was getting into my vehicle he came out and said, wait, we will fix it with no charge. Was this necessary on my part, most likely not but when you feel you have been wronged you need to let it be known. They ended up fixing it. Fast forward to my next issue. My next issue, not long after is when my the Starter went out. I took the car back to the dealership and the same issue occurred, Robert informed me that the starter was not covered. I did not want to deal with the headache I did the first time so I got the starter fix, $750 and $600 for car rental. Not a happy camper at all. In the same week as the starter getting fixed the car started to overheat, not good. So, I made it home and called Audi customer care to have the car towed back to the dealership. When I called they did not have my car attached to my name but someone else's car so they said they would not pick it up but its a service Audi provides for 12 months to ALL car buyers. After calling Audi corporate I finally got the car picked up, another mess that Im not going to go into detail about. So, it ends up that the entire cooling system and hoses had to be replace, take in mind this is a 2017 vehicle. Now this is the 3rd issue already and only had this car for 6 months. So, today I go pick up my car from the dealership and as the Audi rep was getting out of my car he asks me, was your Check Engine light on when you brought it to us? I of course said no and you should not be asking me this when giving it back from fixing it. So, they took it into the service area and ran a diagnostics on it and wouldn't you know another engine issue, this time it received a code of PP2279 which is a vacuum leak in the engine. So, now in 6 months time Ive had 4 serious issue with this dealership and not one time did I feel like they cared at all. I will say that Adam has been great but the overall experience is something that I would definitely let as many people know as possible. Its pretty ridiculous at this point and now it seems I must file a lawsuit as this car is surely a lemon and the dealership could care less. The funny thing is is that VW owns Audi and had to pay $4.3 Billion in Civil fines for defrauding American car buyers and $153 Million to the state of California in fines. Im now not surprised that this is the service Im getting. In my opinion I think EVERYONE should stay away from Audi of Temecula as they do not care about their customers as much as other dealerships. read more

This review is regarding their service maintenance pricing. I purchased my 2014 S4 from their dealership in Carlsbad. The sales end was pleasant and stress free, sales personnel was outstanding. The automobile is fantastic from a driving perspective. There are a couple of frustrations including its tire-eating appetite and non-intuitive controls. I knew maintenance would be expensive, but it's beyond expensive - it's simply ridiculous. Having just hit 15k miles, I called for a 15k service quote. $623 for essentially an oil and filter change (I can purchase the 7 litres of synthetic oil and filter from a reputable online source for $64.80 - of course, I understand about labor, but I think they charge ~$200/hr. here), brake fluid change ($52 at a local branch of a national chain), cabin filter ($11.99 at another national chain store) and a bunch of checks. BUT - due to the time frame since the 5k service, they want to do the 35k + 45k service. GOOD NEWS - I can purchase that package for ONLY $760! I suggest you buy an Audi if you like it - they are outstanding cars; but avoid dealership service if you can (there is an Excellent local shop that charges ~50% less for the complete service). read more

Jeremy Burns was very friendly, knowledgeable, patient and helpful. No preassure. Everything went so smooth. I would recommend him to anyone. It was a pleasant exprerience. Thank you! read more

Fantastic experience working with Shawn and Priscilla. Shawn was a stand up guy that made buying my first car a wonderful experience. Priscilla knew what she was doing in Finance and made sure to be thorough with the process. Highly recommend read more

Aweful customer relations with them and Audi Customer Service regarding a prepaid service maintenance. I was within parameters based on contract yet they claimed it expired based on a date in THEIR system. Neither did anything to try to rectify, just said nothing they can do. CC'd general manager and service manager at Temecula and still did not hear a word. Terrible! read more

I have also had a terrible experience at this location. In all the years we have had Audi's we have had experienced service guys. Not at this place, I would go to a dealership with a service dept that has serviced thousands of cars over the years. These guys just don't see to have the same experience. read more

Short version: Best dealership experience *ever*, and I didn't even buy the car! Long version: I have been looking for a very specific used Lexus model, in a certain color, in the Bay Area, for months, and I expanded my search area because I couldn't find the model I wanted locally. Then I saw the car at Audi Temecula. I struck a deal very easily with Audi Temecula's internet specialist on a Thursday night. I flew down from San Jose to San Diego on Friday night. Audi Temecula sent someone to pick me up from the airport...great service so far. When we got there and I drove the car, I realized, this model year was different from what I was expecting (totally my fault, as the generation changed with that model year, and I'd never driven one). I decided to sleep on it. Audi Temecula's great service continued, as they arranged a hotel deal for me, and a ride there. In the morning, they picked me, I drove the car again, and ultimately, I decided it wasn't the right car for me. NOTHING AT ALL to do with the car itself (very nice car) or the dealership (outstanding service). I just changed my mind. And get this - then they drove me to the Ontario airport, no questions asked, and no pressure! Amazing! (P.S. Not to mention, if I had bought the car, the warranty Hoehn is giving on used cars now is a mind boggling 2 years or 150K miles. Who does that?! And I could have used it in the Bay Area, even...its nationwide.) I really have to recommend this dealership *most highly*...I have never been treated better (by Lexus or Acura, so I'm comparing high end car dealers, here). I liked the people so much, I wish I could have bought from them...and maybe I will in the future. I suggest you think about them if you're in the Bay Area...if you know exactly what you want, it's a quick flight to get there, and they'll pick you up. They'll take good care of you. Many thanks to: Brandon and Jeremy (internet sales), Priscilla, for getting me a hotel, the porters/drivers Michael and Garrett, Charles the GM, Rob and Tammy the sales mgrs, and even Joshua, another salesman that jumped in at the last minute to get me on my way to the airport. Top notch people all around. It was a great experience, despite not buying the car in the end. Thanks, Audi Temecula. read more

Felipe, my Super Great Service Rep, was tied up today BUT Adam, another Extremely intelligent and considerate Service Rep, took care of All my Audi A3 Quattro (2011) Service Needs....and More!! Only Hoehn for my Family, because we are treated like Family at Hoehn Audi of Temecula! read more

I went here thinking I was over my head looking at an Audi because I have always had Honda's. I also had quite a bit of negative equity in my car when I traded it in. Despite that, Sophia McCormick worked tirelessly, and I mean tirelessly, to get me the deal that I wanted. She put up with my demands to keep negotiating the price and interest rate, quite honestly when there was nowhere else they could go with the deal. Long story short, I am in an Audi A3. It is an amazing car and it hauls A%#. It has great fuel economy, even more than my Honda. I will be keeping this car for a long time. Brandon was also very helpful along with Jeremy. And, if you want the best experience, make sure you ask for Sophia when you walk in. She WILL take care of you and she fights for her customers. Stephen Wilson (Proud Audi owner) read more

My family and I had the best car buying experience today from Audi Temecula. Both Jeremy and Brandon were such great people to do business with that we have recommended this dealership to our friends and family. I had been in contact with them prior to the visit, but I really enjoyed how smooth this whole process went from start to finish. They went above and beyond with their customer service from serving us refreshments from the snack bar, to taking a nice test drive around the block, and closing out the deal. We didn't feel hassled or any pressure at all. My grandmother couldn't be any more happier with her new car and its all thanks to you guys at Audi! We will definitely be in business in the future. read more

I can not say enough wonderful things about my experience at Audi...I was looking for a new SUV and went to several dealerships in Temecula and Murrieta and none of them treated me the way Audi did. From the moment I parked on the lot the service was awesome. They were so knowledgeable, they didn't pressure me at all, they were friendly and above par in all levels. Ronnie and Michael helped me on two different occasions with test drives and questions and delivery of vehicle, Mo was the sales manager and was so nice and straight to the point and transparent, and Matt the GM was friendly and personable and you can tell his employees love him. Priscilla worked with us I finance and was fast, efficient and friendly. I buy a new car every few years and this was by far one of the best overall experiences I have ever had. Thanks Audi Temecula...you found a customer for life. Also my new car is a dream! read more

Audi Temecula - Car Dealers Near Me - Temecula, California

The sales staff Brandon and Millard were super helpful and explained everything to me ...got me in the car I wanted with no problems ! The dealer ship was clean and beautiful everyone was super friendly and fun I loved it ! My friend is even coming back in March for a suv she loved the experience to because it was as so much fun and nice and easy ! and the finance lady Priscilla was so fun I loved her ! Over all recommend 100% !!! I decided to leave bmw to Audi and I love my Audi way more !!! I got a q5 and I love love love it ! read more

Best car buying experience of my life. We recently bought a used 2015 Honda Pilot with a 2 year powertrain warranty. There was no haggling or BS. They all made the process very simple and overall a great experience. Thank you Michael, Robert and Carlos. Me and my wife are stoked!!! read more

Service department at Audi of Temecula is extremely definitely top notch, and go the extra step to make sure you leave with knowledge and a smile on your face. Thank you again Audi of Temecula! Felipe is who helped and we would definitely recommend him to anyone seeking a knowledgeable service advisor! read more

Had a wonderful experience with Jeremy and his team here at Temecula Audi and will without a doubt buy another car from him. From service to sales these guys are a class act. read more

I love shopping for cars, but usually I don't enjoy dealing with the salespeople and the whole process (games) around the price negotiation. Audi Temecula was a very pleasant surprise compared to my prior experiences. We were deciding between a Honda Accord Touring and an A4 or A5, but the customer service at Audi was so much more professional and forthcoming than what we were experiencing at the local Honda dealer. The salesperson (Michael) and the manager (Moe) were both knowledgeable and honest, and there was no need to waste time doing the usual back-and-forth. We ended up with a great deal and a much superior car for a relatively small difference in price. We are happy to give the team at Audi Temecula our highest recommendation! read more

This review is mainly for the parts department (Edgar Meza) - exceptional customer service. I had a problem finding the correct coolant for my high performance Audi and Edgar was able to find the correct coolant along with explaining the procedure on how to maintain the right level of coolant. He even took the time to walk outside and check my coolant tank. It will not be the last time I visit this department. read more

An unbelievably pleasant experience!! Not commonly a phrase associated with car purchasing, but that truly describes our recent process of acquiring a new Audi Q7 at this incredible dealership. Living in San Clemente, we had checked out the local Audi dealership, only to find our experience less than ideal. After reading positive yelp reviews about Temecula Audi, we were more than happy to make the hour long plus drive - and it paid off big time!! Jeremy and Brandon (internet sales) were awesome!! They responded to our inquiry with promptness and courtesy, took the time to answer our questions with depth and knowledge, and offered us a very generous discount off MSRP pricing before we even came to the dealership. By the time we drove out to purchase our car, we felt like we were going to see family. From beginning to end, we felt that their agenda was to make sure we felt well taken care of and were treated honestly and fairly. If we could give them more than 10 stars, we would! In person they were warm, authentic and personable - upholding a 'customer first' policy that is truly rare in our day. Priscilla in finance was so friendly, knowledgable and helpful - and made the entire financing process truly seamless. Audi Temecula shines like a beacon of light in the industry - and we recommend them without hesitation. Our experience could not have been more positive. If you're looking for an Audi and you have the benefit of being within driving distance to Temecula, this is the place to go. read more

Incredibly impressed with the experience purchasing our first new car in over 13yrs! Following much research and many test drives, including Mercedes, BMW and Lexus...my wife and I decided to purchase a 2018 Q5 Premium Plus in Navarro Blue. After numerous visits to this dealership over the course of a couple of months to test drive different models, we never felt pressured to buy. Instead, we received a warm welcome by a very knowledgeable sales group. We were most impressed by Rob, the sales manager, and Maureen who sold us the car, both of whom were very genuine and in our opinion, went above and beyond to work out a deal in our best interest. Thank you both for an incredible experience...we're so fortunate to have purchased our dream car from you and we're incredibly grateful for everything you did to earn our business. read more

I put an inquiry in for a car, and within minutes I received a call from one of the team managers (Brandon) who had me come in the next day to look at a few cars in mind. Not only was my experience there great but the customer service was out of this world. I felt no pressure, even as the days went on. Him and his partner Jeremy are a great team and they were more than helpful! If you end up at the Audi in Temecula I recommend getting in touch with one of the two who helped me out! Will be recommending this dealership to anyone in search of a car. read more

I had a great experience with this dealership. Felipe Cante @service department was very kind, considerate, genuine, honest and fair. I had taken my car in for service and nothing but top notch service, very honest. I felt blessed, privileged and like a King. Wow! honestly very refreshing, usually you get pretty decent treatment at other high end dealerships but this one really excelled. very very happy. Thanks guys! read more

Just leased a 2020 SQ7 Prestige with all the bells and whistles from Audi Temecula and this driving machine has been above and beyond what I expected (500+ horsepower is insane!). My Sales guy Ronnie Seeley handled everything like a true pro---no hard sell, no pushy tactics, it was an overall fantastic experience. Also, a special shout-out to the Finance Manager MOE who went out of his way to get me the best possible price on my new 2020 SQ7 as well as my 2019 Q7 trade-in. A pleasure to deal with. Highly recommend. This was the single best car buying experience I have ever had. #RavingFan read more

Trying to get the Eric the general manager to return our phone call is a nightmare.. poor customer service ..

Boyfriend and I were visiting his parents in Temecula, and we thought, what better way to spend Superbowl Sunday, than to test-drive cars and grub on chips and salsa afterwards. He was in the market for a sedan in manual that matched the amenities in his e60 M5, so, out of casual curiosity, we isolated Honda for their Accord and Audi for their A5. Feeling rather uninspired from our experience at Honda, we made our way here, unsure of really what to expect. Being both manual-enthusiasts, it's a rather common occurrence for salesmen/women to TRY to convince us that auto/manual transmissions were practically the same thing as manual, and to be frank, it's an incredible turn off. But I digress, upon entering, we were greeted by Brittney(hope I spelled that correctly) Rincon who, in all honesty, if any higher management is reading this: Give this girl a raise (or nachos). We did NOT get that experience I had previously mentioned but rather an open-minded, knowledgeable, patient, and funny person. We test drove about 4-5 different sedans, and coupes, and left on a very positive note with a manual A4 in mind for future purchase. These guys treat curious visitors as well as serious buyers with the same level of customer service, and we couldn't be happier with our experience. :) read more

I've taken my car into service at Audi Temecula a couple of times. I cannot even begin to say enough about the service I've received. Both Tony and Brett went above and beyond. I can honestly say, that I have never received this type of customer service at any other dealership. read more