WARNING DO NOT USE AUGUSTO PLUMBING. WARNING. Chris and his team were hired by my contractor to install HVAC units. It took months to get the equipment. Not sure why. But the job site was still ongoing so I wasn't too worried. It's been over 4 months since the units have been installed. They still don't work. I'm concerned. There is a "part" that was broken and back ordered. What?! For 4 months??!!! Chris has said he would be out a half dozen times. He no-shows every time. It is an 1:15 drive for me to be left standing there. My rental apartment units are now done. I have tenants starting. My HVAC is still not done. I am hiring another contractor to finish the job. WARNING. DI NOT USE AUGUSTO PLUMBING. read more

Wr have used them twice. Both times they were on time, fixed the problem quickly for a reasonable price. Would highly recommend!

Our water heater was broken and we contacted several plumbing services and a couple of them came out and provided us their estimates. Chris was quick to respond and he ended up charging less than the original quote and even told us pitfalls of what to avoid with our water heater replacement. Best of all, the job was completed in a timeframe before other plumbers are able to come for their estimates. The team of 2 was fast, efficient and cleaned up the job site meticulously. They were singing and obviously were enjoying their work. I would definitely request and recommended their plumbing services in the future. read more

I'm a 60 year old woman with disabilities these guys waited patiently until I got their way. They did an amazing job. Polite gentlemen explained everything they were doing . I highly recommend them to anyone needing plumbing services.. read more

Straightforward honest courteous knowledgeable efficient clean and reasonable in every way

These people are the best at plumbing! They figured out a plumbing situation that nobody else could! Thank you Augusto! Your the best!! read more

Carl, Sr. is a gifted plumber, fast to fix an obvious problem, and patient enough to diagnose a tricky one. He doesn't give up. He's seen it all, fixed it all, and it won't cost you your whole paycheck. Chipper and gregarious, his confident manner is reassuring. If there's ever a problem with his repair, he's back out immediately. He's always busy, but seems to be able to work you in if you're having an emergency. He recently replaced my flooding water heater, and was hundreds of dollars less than the other guy. Carl has worked on every conceivable problem in our neighborhood over the years, and has become our designated plumber in the process. read more

Our bathtub faucet was dripping and with this drought I wanted to take care of it ASAP. The large company that came out couldn't get to it for a week or so, so I tried a smaller local company. They were able to come out right away but made the drip much, much worse. We were told they could put a new single handle Koehler valve two days later and it was a good price quoted. I called the night before to make sure the part had arrived as I had to take a day off work to be there. I did not get a call back so I took a chance and stayed home. The two guys did come and seemed competent but when they came and told me at noon that they were finished I was very surprised as we were told it was a full day job. I was even more surprised when I saw that they had put in a cheaper three handle faucet and not the single handle Koehler as promised. The faucet was not dripping at least. When they left I discovered that they had tracked black stuff on my carpet through out the house. It was hard to get out. My husband called the company to complain and was told they didn't know the Koehler faucet was supposed to be installed and they would get back to him. They never called back. Of course. Beware of these guys. read more

Carl is efficient, reasonably priced, and a good guy to talk to. If you happen to live in Novato, you can bet he'll know everything there is to know about the plumbing in your neighborhood or type of house. He has a "knock it out" kind of mindset and doesn't mess around. Highly recommended. read more

Carl was prompt, friendly, and efficient at getting the job done. Would definitely recommend!

THIS REVIEW IS FOR Augusto 415.897.0773 We used them a number ot times before this and had the sons crew install a water heater. I asked before he came out about a permit, said do not need it. asked about a basin for the water heater to catch a leak, don't worry about it, asked about a stand to get if off the floor, response "'don't need it'. Asked the people who worked for him to put those items on since I had bought them and knew they needed to be installed.. Gave the owner the payment and the city's permit application I filled it out for him and asked him to sign and send it back so I could get it permitted.. This slug has avoided the inquiries three times by me and one request from my wife.we even called his farther, which produced no response nor the signed permit. This guy has no business sense other than do the job, get his check and disappear.. the workers did a good clean install, but the owner on the other hand cannot be trusted to produce the documentation needed to complete the job... AVOID IF YOU NEED A PERMITTED INSTALL.. read more

Sink clogged - called in the morning - he was here by 12:45 the same day. Totally professional - reasonable price - fixed the problem including replacing some of the pipes I messed up trying to fix it myself. $110 total, including all the parts and labor. Very fair, fast, good - what more could you ask for? read more

Called on a Monday morning, spoke with Pam. I asked that somebody come by before 1pm. Carl came around 1230. He was friendly, and worked quickly. Fixed a clog in a bathroom sink. Good price. I'd hire him again. read more

Having had bad luck with two other plumbers (recommended by contractors), I looked to Yelp and chose Augusto based upon his recommendations. Two years ago we had our kitchen remodeled and the kitchen plumbing HAS LEAKED EVER SINCE. We called the original plumber back to fix it, and it still leaked. Then we called another plumber, and he didn't fix the problem, so I gave up on having it fixed and just put a pan under the leak . This week the small leak turned into a much bigger leak, so I tried Augusto. He was here in two hours and FIXED THE LEAK (it has been three days, so I know it is really fixed). read more

Excellent service. Really nice family run business. I have used Augusto for years, for my work and personal service. Very honest, dependable, fair, and efficient. He will personally assure satisfaction and covers all areas in Marin county. I strongly recommend Augusto plumbing. Thanks for all your help. read more

Carl is by far thee best plumber on Earth. He is FAST, FRIENDLY and knows his trade. Use him once and he will be your best friend for life. Love ya Carl! read more

I contacted Augusto Carl J Plumbing and said my hot water heater may have to be replaced as I am only getting hot water for a short time. He stop by our home to check it out. He noticed that I had turned the setting down and never turned it back up after returning from vacation. He turned up the setting where suppose to be and now we get plenty of hot water. He could have said it needs to be replaced. Hard to find honest people these days. I highly recommend Carl. read more

I chose Carl J. Augusto Plumbing based on the Yelp reviews I read and once again, you 'yelpers' didn't let me down. Carl showed up exactly on time, was pleasant, professional and had my sink running clear within minutes. He also took a few extra minutes to fix my stopper and explained to me why I was having trouble clearing the drain myself. His time and expertise was well worth the $98.00 fee. I would reccomend his services whole heartily. read more

We looked to Yelp and chose Augusto based upon his recommendations. We agree with all the positive reviews about Carl Augusto! We needed to replace two old toilets with two new ones. Carl showed up exactly on time. We got the new toilets installed for a very fair price and in a short amount of time...Prompt service, quality work, fair price and very, very cheerful attitude!!!!! HE is totally professional, beyond honest, confident, efficient , super friendly and pleasant! Excellent Inexpensive service! Really nice family runs business. Don't bother calling another plumber! We cannot say enough good things about these guys. He deserves 10 stars!!! We would highly recommend Carl Augusto Plumbing for troubleshooting your any plumbing needs. read more

Augusto plumbing does not stand by its work and is very unresponsive to complaints. We had a bathroom remodel that had a crack in the slab shower enclosure when the work was done. Chris Augusto initially said they would contact Eric the subcontractor but then stop answering calls and texts. Finally, we had to hire another company to redo the remodel and are now trying to get reimbursement. I do not recommend. read more

Carl is excellent, inexpensive, always on time and can figure out the difficult stuff that no one else can.

Carl is the best plumber that I have ever met. He has done a number of small fixes for me here in Novato, and last year sold and installed a new hot water heater for me. He does not gouge on prices, communicates well, and is very straightforward. I just had to call him again, (Oct 2013) about a small leak, and instead of coming out to my house, he told me how to fix it! It took all of 30 seconds, and he saved me a bill for his services. I highly recommend Carl to anyone. He is skilled vendor, with a very high level of integrity. read more

A few years ago we had a leaking water heater. Augusto came out, and without a detailed examination told us we needed a new water heater. I got a second opinion, and it turned out to just need a new outlet valve for very low cost. It is still operating today. read more

Terrific plumber and terrific guy! We've hired a series of different plumbers since we bought our home, but never really felt comfortable with one before. Carl not only fixed our problem quickly and inexpensively (jammed garbage disposal), but he taught me how to fix it the next time my kid throws a penny down the sink! Really pleasant and professional. We have finally found our plumber! read more

I've tried various plumbers in Marin and he's the best one I've found. I was very pleased with his honest and direct service and advice.

Our water heater had a leak which had managed to pool and form a white crust on the floor. We assumed the worst. Carl was prompt, courteous and diagnosed the problem right away as a leaky drain valve. He did not try and push a new water heater on us which were worried about. I was concerned about a funny smell after he had left and thought gas leak (I know, I know, I worry a lot). It turned out to be nothing but he came back anyway to check the valves at no extra charge. I appreciated the added service to ease my mind. I would highly recommend Carl for troubleshooting your plumbing needs. read more

Carl came promptly, was very nice and knowledgeable, fixed my problem quickly - that another plumber could not (at least he said it will be a major expenditure) and only charged me for one hour despite being here for 90 minutes. Fair price, nice guy who stated he'd like my future biz on any OTHER plumbing project, and I'm happy. read more

Called two plumbers who never returned my call to install a bathroom sink. We thought it would require moving the P trap. Carl came out within the hour, pulled off the old pipe that had been glued on, installed a new nipple from the wall and showed us how to hook up the rest. He was happy, courteous, informative and assured us we didn't even need a plumber after showing us exactly what we should do to finish it off. He was there perhaps less than half an hour, couldn't have been more helpful and charged a modest amount for his parts and time which I was relieved to pay. We were dreading the multiple hundred dollar hook up charge expected from most plumbers. We asked about the possible leaking icemaker and he gave us advice on that as well. Carl was recommended by another plumber by the way and he will always be our go-to guy. Call him first! read more

I can only add to the good reports here about Carl Augusto. It is great to have a local guy who can be trusted. He shows up, he does the work well and he charges fairly. He is really knowledgeable and not out to rip off anyone. His office staff return calls and are friendly. He has worked on my own house and I have asked him to work for two different clients of mine. I am a big fan! read more

Carl has done a great job for us over the years. His prices are reasonable; he is quick to respond; and his work is excellent.

Carl and I discussed my plumbing job on the phone before we agreed to proceed. He is easy to talk to, and he was open to my customer preference for a specific brand of parts. Carl did a great job and his rates are very reasonable. Highly recommended. read more

Talked to Pam at about 8am, Carl was there at 10am. Wow, 2 hours when I was expecting 2 days (or 2 weeks!). What I thought was a leaking drain turned out to be old, bad, shoddy set of plastic pipes and connections. Carl to the rescue, fixed it all for less than I thought it would be. ABSOLUTELY recommend him!!! read more

Read all the reviews which sounded good so I hired Carl. But unfortunately I had a bad experience with him. He was very hasty in his work and badly scratched the tub I asked him to work on with his equipment. He offered to pay to have it fixed but this just added to all the other problems I had to fix. Would not recommend him. read more

this morning i found out my water heater was leaking and called augusto plumbing. within a half hour i had a call back and within the hour carl and his assistant were at my door. they assessed the problem and immediately set to work. excellent, fast and efficient work had the new water heater completely installed in a matter of hours and i was able to run my dishwasher by noon! i completely recommend their work. thank you carl! read more