My review is way over due and, at this point, useless since it's closed. We stopped by a few times…read moreand this was my sister-in-law's favorite place for pretzels. I always enjoyed the different flavors and dips they had.

Used to love this place. Now they operate on their own terms…read moreto the customers' inconvenience. Hit or miss if they're even open at any given time, despite what their hours say. Don't recommend driving over when they likely won't be there. No phone number to call either. Update update: Gary responded to our inquiry and concern on the place being closed despite the hours saying they're open. He offered to make it right. Great customer service. Love Ben's too much!

Some friends and I went on a Saturday night and it was busy, but we waited over an hour to get our…read morefood. After we asked our server, it was brought out shortly after. It also took some time to get our order placed. The jager schnitzel with the mushroom sauce was tasty. I preferred that the sauce come on the side so that the schnitzel doesn't get soggy. The schnitzel was breaded and cooked wonderfully. The potato salad wasn't anything special and I wasn't a big fan of it unfortunately. I added cheese to my spaetzle, and it was still very bland. The pretzel with beer cheese came out cold which I wasn't expecting. The flavor of the beer cheese was not great and I couldn't finish it. The ambience inside is very lively and fun and I love all of the decor. The service was very slow and not the friendliest.

I wasn't sure whether the female greeter was going to bite us or seat us......clearly the wrong…read moregirl to open your front door for customers-we were new to the business to celebrate my birthday! When inquiring, our waitress had no clue of the wines being offered and there are not that many; and while I do not complain about prices typically, $18.00 for a 6oz serving of their top German 'Spatlese' is....... I had Weinerschitzel (sic) and my wife had duck; her duck was excellent, but was served in an appetizer portion while my veal was more than ample, but unremarkable......the potato pancakes were hockey puck sized and about as tough..... of the meal was the purple cabbage-believe it or not!! For a German Restaurant that features an ample menu of desserts-no one asked, so we did not bother! They have been in business for 32 years and the business has sticky tables (at least ours did) and is just plain tired......it is really a beer bar that serves mediocre food-SAD!!

The soft pretzels are very good with just the right amount of salt. I really enjoy them when they…read moreare still warm from the oven. Yummy snack!

Perfectly Located right in front of the carousel in the food court. Great finger foods for on the…read morego. Grabbed a cup of mini sausage rolls and mini sugar pretzels. There were plenty of seats and tables to eat and people watch including a tiled seat by the carousel. Staff were friendly and food was fresh

Food is high quality and better then other auntie anne's, the manager akram was very friendly and…read morecustomer service was great, area was also very clean and good vibes

Not too many pretzel spots in the area so happy to stop by once in a while for a treat. Pretzels…read moreare always warm, tasty and fresh.

The staff here is very attentive. I was really surprised by the food offerings on the menu. There…read moreis a lot of choices. I don't really drink beer, but they also have a fully stocked bar. My date was drinking beer. The server got several samples so he could decide which was his favorite. My date had the fish and chips which he said was exceptional. It looked hot and crispy with a huge portion of both the fish and the chips. I had the Korean Tacos. These are made with shrimp and they did not skimp on the shrimp. There was a generous portion of delicious kimchi and slaw. This was such a good flavor. The taco shell was crunchy and just the combination exploded and was no problem in eating every bite. They served it with nachos and queso as the side. I just didn't have room for it. Lots of parking, good food and an abundance of choices for drinks. This is a great choice of restaurants. I will definitely be back.

I LOVED it here!! I wanted to come here for the Pokemon Go opportunities, and originally we wanted…read moreto sit at the bar since it was a hot 90 degree day, but the patio looked very shaded so we asked for outside and was so delighted! Music was loud enough to where I could hear my husband across the table but not anyone else around me. We could still hear the comforting sound of the fountain and fans that blew a cooling mist too! We ordered the pretzel bites as an appetizer and it came out in literally 60 seconds. Bread didn't taste like pretzels, but it was tasty and the sauces yummy. Like, I could order the bites and some beers and be perfectly content. But I was here for the fish n chips and I was so happy! I'd have preferred a full filet of fish, but the batter was so crispy and salty (I love salt!). Fries were okay and basic but not bad with malt vinegar (I can literally drink that stuff!). Husband got the elite brisket flatbread. It was huge and honestly we'll probably just split this next time we come. It was delicious and back of the throat spicy, but the toppings were outstanding and brisket was tender!! Service was soooo quick and easy and the waitress has the decency to look away as you tip. I was so impressed with this experience! I'm an introvert and hate trying to new things, but this may be my favorite spot now! We were there 7/11/26 at 12 pm. Our fantastic server was young and blonde and very polite and professional! 7/5 stars!!

Walking through Galleria and needed a snack. We got the cup if little cheddar dogs with cheddar…read morejalapeños dipping sauce. Nice staff but no clue. Shared with them that the snacks they gave us $15.00 with tip $20.00 were burnt on one side so it took away from the yummy flavor I wanted to enjoy. Staff looked at me and said oh well !!!! On well would have been nice before the tip !!

I got here at 10:30am, they are supposed to open at 10am. The boy who is running this stand did not…read moreopen it until 11am. Bad business. You should hire people that come to work before the customers... it looked like he strolled in right after I arrived. I am 24 years old so I am judging this young boy fairly. Just because you are young doesn't mean it's okay to have a bad work ethic. It's a Monday morning so he is at least 18. Terrible service, go to Dallas if you want good service.

Positive 1st experience! +More to come in the future!!…read more We were greeted by a VERY knowledgeable and kind waiter. We loved that she gave us the history of the restaurant knowing we only wanted to grab a quick drink and snack here. We tried the Wienerschnitzel Sliders (3) $14.95 and they are a MUST try. We enjoyed the flavors of everything in this appetizer. Overall a quick but great experience. We will be coming back to try dinner out next time.

Pretty solid food at Jorg's. Had been meaning to try them out for a while and glad I did. Has a…read moretavern/pub vibe with lots of European and Austrian decor up. Waitresses are all dressed up in traditional clothing as well. Food was pretty solid. Pork schnitzel was good but could use more seasoning. Breading was falling off. The potato salad was actually my favorite thing and it had a great vinegary taste to balance the fried schnitzel. Spatzle had a good texture though also a little bland so you have to pair it with something else. The pretzel was solid as well though nothing too amazing. The cheese was flavorful and on the salty side but good. Def a great and unique option in downtown Plano.

Went in on a Sunday for a family members birthday, there were 30 of us, 20 adults and 10 kids…read more Got a great spot outdoors by the stage/playground area, it was warm but doable under the awning. ANGELICA our server deserves a special call out! She took care of all of us with help from I'm guessing was an assistant or some sort of trainee. Both were great. Angelica was organized and interacted with every single person, did I mention there was 30 of us? She worked Several separate tabs, kept everything organized and was calm and collected thru out. Very impressed. I don't usually remember servers names but when we go back we will ask where her station is. My only regret??? I didn't call her out sooner.

Came here on a humid Saturday evening that had a private event happening so it was really busy…read more Even though we had a party of 9, we didn't have to wait long to be seated which was nice. We expected service to take a little longer because of how busy it was, but Dustin made sure that we received amazing service! He continued to check on us to make sure we were well hydrated in whatever beverage of our choosing while we waited for our food orders. The food all came out hot and fresh. My husband and I chose the Armor signature burger and I decided to have a side of chili instead of fries and man was that filling! The chili had big chunks of beef in there and didn't have any beans. The cornbread was very moist and delicious with a little kick from the jalapeño. The burger was also very tender. My kids really enjoyed the Milwaukee pretzels because of how soft it was. It had the perfect mixture of sweet and salty and was very fluffy for a pretzel. Overall, I truly enjoyed coming here with my family for the food and great selection of beer.

Stopped by today for lunch with my son. It is self seating and you order up at the bar area…read more Service was great, the lady working up front greeted us right away and was very friendly. The restaurant itself has a real cool hip vibe, definitely up my alley. I ordered myself the beer cheese-steak (with fries) and a blue sapphire cocktail - these. were. AMAZING! They even have a "micro brewers menu" aka kids menu, my son chose the mini smashburgers with chips. He loved it so much, there was nothing left on his plate at the end. They have a bunch of board games available to use while dining so my son and I grabbed a Jurassic Park matching game, this was a super fun activity to do together while munching away. We had a wonderful time here and will surely be back soon. :)

I'll start with the positives, this location has so much potential! I love that there's a brewery…read moreright on Main Street. What a fantastic addition to the community. The decor and theme are inspired by New Orleans/Creole/Cajun vibes, and it's beautifully put together. The layout of the location is a slight "L" shape, so seating can be a bit limited during busy times. It's a seat-yourself setup, and they provide QR codes at the tables for you to place your order and pay when you're ready. Now, onto the food and service. Unfortunately, the wait for both food and drinks were longer than expected, even as the rush began to die down. Our pretzel appetizer didn't arrive until near the end of our meal, and sadly, it was overcooked. Drinks The beer was great and a definite highlight of the experience. Here's what we ordered: Appetizers Giant Pub Pretzel ($13.99): A 12.05 oz pretzel served with signature beer cheese and beer mustard. Unfortunately, this dish was a disappointment. Despite being called "Giant," the pretzel was thin, and was a bit overcooked. While we enjoyed the beer cheese, the beer mustard could have stayed in the kitchen. Loaded Broccoli ($8.99): Steamed broccoli seasoned with Cajun spices, topped with melted cheese and your choice of chicken, beef, or pulled pork. I chose chicken, which was delicious and well-seasoned. However, the cheese was a huge letdown, it had an odd, roux-like texture and flavor that nearly made the dish inedible. Entrée Voo-Dill Pickle Pizza ($12.99): Made with roasted garlic pesto, fresh mozzarella, thick-cut pickles, and a special Voo-Dill seasoning. While the concept was intriguing, the execution fell short. The pizza crust was undercooked, and the pickles seemed like they were added at the very end instead of being baked with the pizza. The garlic pesto was the highlight of this dish. Desserts -King Cake Slice ($3.XX): Clearly store-bought and not made in-house. It also took a while to reach our table, which was odd considering it's pre-packaged. The kitchen area even had the King Cake box visible. Beignets ($7.99): Over-fried and served with icing that was overly lemony, which overpowered the dish. Side Order Jalapeño Slaw ($2.99): The star of the meal! It had the perfect balance of mayo and vinegar, with a fresh kick from the jalapeños and Cajun spices. I wish I had ordered more! I think this place has a lot of potential. The concept is fantastic, but the kitchen needs improvement. I do plan to return and give it another try because the space and the idea are great. Hopefully, next time the food lives up to the vision!

Service was horrible. The lady checking out was unprofessional and rude. She didn't even speak. The…read morepretzels were disgusting and I paid way too much. The quality was awful. I would never get food from here again. Don't waste your money and go to another pretzel place upstairs.

Watch out Aunt Annie's, there is a new pretzel pusher in town! And wow do they have some delicious,…read morebuttery doughy soft goodness. Can't really do to much about the ambiance except that you are in a mall that is not dying, so that is a plus. The service is pretty fast. And they answer your questions knowledgeably and fast. The lemonade I think does taste better than the competitions as well as their standard pretzel and the pretzel wrapped hot dogs. If I had to choose between the two Wetzel's would win hands down. So if you are slowly walking down the mall, faster than a cannon ball, then I would check them out!