My review is way over due and, at this point, useless since it's closed. We stopped by a few times…read moreand this was my sister-in-law's favorite place for pretzels. I always enjoyed the different flavors and dips they had.

Used to love this place. Now they operate on their own terms…read moreto the customers' inconvenience. Hit or miss if they're even open at any given time, despite what their hours say. Don't recommend driving over when they likely won't be there. No phone number to call either. Update update: Gary responded to our inquiry and concern on the place being closed despite the hours saying they're open. He offered to make it right. Great customer service. Love Ben's too much!

First time to be back at Legacy West in a long time yesterday evening. Found this place had moved…read moreto the third floor since I last visited them. Ordered from two disinterested employees that were not friendly at all despite being super slow business wise by the looks of it to get some food to go as we were leaving. Ordered currywurst and gave the standard normal tip. They were cooking/letting one brat sit on the grill when I walked up I noticed. A little expensive. Left to go pick more food up while they were making it. Picked the food up and brought it home when I discovered they gave me a regular brat in a bun with no sauce or anything else in the box. It looked exactly like the one that was on the grill when I opened the box, which isn't a big deal if it was prepared to the order as currywust. I get you prep for orders I guess when it's busy. I don't think that was the case for my visit. I can't say for certain it was the same food since I left, but based on how it was received, I'll lean towards it wasn't prepared to order. Your mileage may vary. This part is reviewing what I received. It was definitely nowhere as good as the last time I had their normal brat and was dry. They cut the brat a lot, which is fine if the brat stays juicy normally but they killed it with this one and cooked it too long I guess, but it was so dry. I don't remember any of the full brats that I've ordered in the past being prepared like this but I'm not the chef. I only ended up eating a couple bites before throwing it away. I should have checked the box, but I assumed with no other orders and lots of time standing around chit chatting that they would get the only order correct. I felt a little awkward walking up, waiting and waiting, and then having to try to get their attention to pick the order up after obviously being there 5 minutes before to place the order without anyone else waiting in line to get the food. I wish I had some of the curry sauce or onions or something to add some moisture. I think they just didn't care or wanted to mess with someone. I was super friendly and thankful for their help at the time. Disappointed to say the least as the currywurst is what I wanted. I definitely think something happened when they moved from the entrance on the first floor. This used to be a delicious, busy, and reliable favorite. Not so much anymore. What a shame.

Came here almost to closing and the employees here let me know that at the time, only certain brats…read morewere gonna be available. Which was perfectly ok with me since I was going to go pretty simple and get Das Original, which is the traditional mild pork bratwurst. It was ready in 7 minutes down the line and they have some ketchup, mustard, other sauces that you can add to your bratwurst when you get it. Yeah... I kinda added ketchup to it. Whoops. It smelled good and it tasted good as well. The bratwurst was so juicy that I was kinda scared that the sauces were gonna go everywhere. The brat is actually longer/ more than I expected, so I'm kinda happy. One definitely won't make you full however - so prep for that. Food kinda made my coworker a little hungry as well haha. Maybe if I'm in the area next time, I'll try one of their other brats... I see a curry one haha. A good place to pick and try some of their foods as a snack.

Stopped by this Wetzel's location today while shopping to grab a quick bite. I ordered the Pizza…read moreBites with Marinara Sauce and my kid ordered the Cheesy Dog Bites with Cheese Sauce The Cheesy Dog Bites were pretty good but the Pizza Bites were horrible. They were over cooked, dry and the bottom was hard. I returned them to the store and chose another item with no issues. I appreciated the apology and great customer service! The prices have increased quite a bit. Paid $19.98 for 2 cups of pretzels with sauce, no drinks.

No employees in the store at all. I waited 10 minutes. I called and phone was busy. They don't…read morewant money.

First time I've tried these pretzels. 4 pm on a Wednesday…read more Young lady at register didn't greet us with a smile or a how may I help you. Just stood there till we said what we want. They were making dough and pretzels, Asian girl, young man with big hair and young lady with purple hair, no one had a hairnets on or gloves. Counters were dirty with caked dough, with half a dough sat under some wax paper that looked like it had been there for some time. also no one had on a uniform or a shirt that said auntie ems. No one was friendly, they all looked mad and gave the customers coming in side eye looks. There was a girl with a scarf around her head and it was dragging all over everything. As she went around trying to look like she was doing something but actually did nothing but spread germs from the front counter to the register to where the make the dough. Nasty! Very unsanitary place and it looks like it when you walk in. You expect the smell of fresh dough baking , instead it smelled like rancid dough left out too long. Final note, the regular salted pretzel I got was not cooked all the was through, still cold in the center and had the texture of uncooked dough. I will not be coming back for a second try.

This place takes forever (like 20min in the drive thru even if you order ahead) and the staff isn't…read morevery nice. Tried to give it a few chances but wasn't worth it. I would give this a 0 if I could

Husband and I swung by today to check out it since we were in the area. Way more of a third space…read morefor board game lovers than a cafe. However, we completely enjoyed our stuffed pretzel and tea. Vanilla Mint unsweetened was a lovely combination. We'll have to make it out for trivia night soon!

When you're in England, visit pubs If you don't like thin…read morepeople, date chubs And when we're down in Plano We never can say no To lemonade fresh made at Dubs I don't like subtitles. Especially when I'm in Plano. If I'm watching a movie in Plano and it's not in English, then I want Dubs. This is a very unique and different kind of place, which basically sells all kinds of nice lemonades. Barbi like several of the flavours - such as the watermelon. We tried a lot of different stuff, and they were the friendliest people imaginable. Honestly I'm not really into American style lemonade anymore because it's a little too sweet, but if I was, this would be my favourite place in Dallas. So I guess I would give it more of a 4-star rating because it's local and its innovative, except that it has some of the friendliest service in Dallas, especially considering they were 5 minutes away from closing and still wanted to give us samples of "Everything Under the Sun" (figuratively). So bearing that in mind, I most definitely have to give them a very handsome 5-star rating.

Had one of these pretzels at Oktoberfest, and they put Auntie Anne's to shame. Fluffy and perfectly…read morecooked and salted. So good!

It's a million times better than Auntie Anne's pretzels. A million times a million. The pretzels…read morehere are soft and large. So delicious and savory. Auntie Anne's are old and cheap, regardless if you're at Galleria Mall or Stonebriar Mall. Also, Wetzel has much better customer service than AA's. Such nice people here! Wetzel's, you're the dream pretzel. You're five star in every way.

Walking through Galleria and needed a snack. We got the cup if little cheddar dogs with cheddar…read morejalapeños dipping sauce. Nice staff but no clue. Shared with them that the snacks they gave us $15.00 with tip $20.00 were burnt on one side so it took away from the yummy flavor I wanted to enjoy. Staff looked at me and said oh well !!!! On well would have been nice before the tip !!

Auntie annies is always a goto snack when you are at the mall and want something savory or sweet…read more The workers are always so nice and sometimes if you sign up for thier email or facebook, they have coupons and free pretzel days! I got one free today and bought another and both were so yummy! Thank you Auntie Annie's! The pretzels were warm and crunchy and perfect!

So overrated. I've tried Auntie Anne's at Stonebriar and at Galleria and both times the pretzels…read morehave been hard :( Ugh. Honestly, even the $1 pretzel at Sam's Club is better than AA's. But Wetzel Pretzel at The Shops at Willowbend in Plano are PERFECT :) Doughy, warm, soft, and perfectly salted. If AA's just kept theirs doughy instead of hard and seemingly old, they would be so much better.

Stopped while in the area. The service was nice. However the pretzeled cinnamon bites weren't…read morecinnamony...they tasted like something had changed it maybe it's the cinnamon or the pretzel dough but it's not worth $5 and change that's for sure. The prices have increased since Covid plagued the country. The food, and the ingredients have gotten worse as well.

There's just something about a fresh, warm pretzel that soothes your soul. Great Pretzels!…read more Basically all Auntie Anne's are the same. This one just happens to be enclosed in a small stand alone store in front of the Water Fountain/Kids Train Station at Firewheel Town Center Mall in Garland, TX. It's also directly across the road from AMC movie theater. It's so tiny, you'll definitely feel cramped with more than 2 people inside. My favorite pretzel is the Sweet Almond Pretzel ($2.99) with a side of sweet glaze sauce ($0.59).