1. Aurelia's Boutique

1. Aurelia's Boutique

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Pacific Grove, CA

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Aurelia's Boutique

4.0 (25 reviews)
Open 10:30 am - 5:00 pm
Updated 2 months ago

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2 years ago

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5 years ago

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5 years ago

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Aurelia V.

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6 years ago

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Aurelia V.

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6 years ago

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9 years ago

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Aurelia V.

Helpful 3
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5 years ago

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8 years ago

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Aurelia V.

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5 years ago

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Aurelia V.

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8 years ago

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Aurelia V.

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9 years ago

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Aurelia V.

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9 years ago

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Aurelia V.

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Photo of Abbey P.
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21

8 years ago

I touched a sweater and the lazy bitched me out. I'm sorry if you treat your guests that way you won't be getting my business.

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Aurelia V.

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5 years ago

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9 years ago

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Aurelia V.

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9 years ago

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Aurelia V.

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7 years ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

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Aurelia V.

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8 years ago

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Aurelia V.

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9 years ago

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Aurelia V.

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7 years ago

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Aurelia V.

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9 years ago

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Aurelia V.

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Review Highlights - Aurelia's Boutique

The shop also features art work, home decor, jewelry, seasonal items, and children's dresses.

Mentioned in 2 reviews

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People searched for Jewelry 1,358 times last month within 20 miles of this business.

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H&M - The sweater I wanted :(

H&M

(34 reviews)

$$

Such bad customer service! I walked in intending to shop after I take care of my exchange but…read moreinstead of apologizing for the inconvenience of having to come back to exchange a damaged merchandise, they decided to give me a hard time. I understand stores have return policy but if you sell damaged merch then you can and should bypass your company's return policy. I spoke with 3 people today, the first two couldn't understand that they cannot expect customers to pay full price on a damaged item and not come back for an exchange; and that if I am returning an item in "sellable condition" then I won't even be there in the first place. Unless your "sellable condition" includes damaged goods. The third person, another store Manager, honored the exchange and told me they don't put damaged items on the floor. Sure, maybe that's true but I'm sure they're aware that things can get damaged while on the floor. Bad customer service affects company revenue. Think of it this way, if you happily eat up your $10 cost by doing the right thing, in this case- exchanging the damaged item, chances are you will make a couple hundred dollars more in revenue for the additional items that I'm going to buy after the exchange because I was so happy with how you all tried to handle this unpleasant experience that it made me want to spend more money at your store.

wish I could rate 0 stars. walked in and found one item I've been looking for for a long time…read more found it in my size on the mannequin and the sales lady said they don't sell items on the mannequin?! it was the only size in that item they had and refused to sell to me. literally utter bullshit

Aurelia's Boutique - jewelry - Updated July 2026

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