It is true, you will wait for hours sometimes to see Dr. Harvey. Once you get called back and taken…read morein to an exam room expect to wait another 60+ minutes before he comes into the room. The issue is that Dr. Harvey will spend up to an hour with a patient going over test results, health issues, and referrals. Now that Dr. Harvey is working less and less and sometimes he does not come in to the office and either you get a call at the last minute or they tell you when you check in that the doctor is not in the office today. I like Harvey but I could no longer spend hours waiting to see him or trying to make an appointment with the front office and listening to that hold music.

Im the care taker for my 83 year old uncle and we been going there since the end of July. Nothing…read morebut bad experiences since we been there. No one answers the phone , can't get ahold of no one to schedule/ reschedule appointments, I understand there really busy and the staff is always apologetic about it also kind, but maybe they need more staff or a phone clerk.... when we are in the room waiting to be seen other patients have walked in on my uncle one time it was during a physical, not only all of that the wait time is never less than 3 hours. I'm new to caregiving with him so I didn't no why he was taking certain medications I didn't no what he needed or what were his conditions so of course once I got with this Dr I didn't want to change to another right away it takes months to get on somewhere so I said to my uncle once we get all your blood work back and find out all your conditions we can move Drs and he agreed. Well unfortunately his appointment a few days ago went left ! It was the most uncomfortable, unpredictable, unprofessional experience I have encountered with a DR. We got to the dr office at 2 o'clock appointment was at 2:15. We didn't get put into a room until 3:10 once we got into the room the nurse said we had 1 patient infront of us about 30 min later I hear Dr Harvey Cohen laughing talking about personal things not Dr patient related I waited 15 min then I opened the door to use the restroom in hopes that he would notice me and go into the room and end his conversation. But unfortunately that didn't work. He was talking to the nurse by the way not even another patient, he ended up going into the room next door mind you there was one patient ahead of us. Smh so now another 15 min goes by it's about 4:15 " ANOTHER PATIENT WALKS IN ON US AGAIN" I ask the nurse when will we be seen at this point my uncle has asked to leave multiple times his bad is hurting he has kidney problems we were there for results to a very serious situation. The nurse said she's so sorry was very apologetic, got my uncle some water and told me I should let the dr know how I feel. Now it's 4:35 and the Dr finally comes in as I'm in the phone with my uncles insurance trying to change the Dr . As I hang up the Dr rudely says HELLO HELLO HELLO waves his hand towards my face ! I'm like hi , he's like how's everything been I said I would like to just take a min and let you know how my uncle and I are feeling , upset that is it's been about 3 hrs THEN HE INTERRUPTS ME ! And said aye aye aye no no no no I DONT WANT TO HEAR IT . I hear this to much as he's yelling at me ! I'm like excuse me ! First off that's rude and I'm speaking he proceeded to say the same thing I said this is your patient you should be willing to listen seems like you may be the problem here if everyone is expressing themselves. He's like are you going to shut up ? Shut your mouth if you don't I will get up and walk away I said so you're not going to listen to our concerns and he's like I will walk away he kept yelling it! He's like do you want me to read your dad's results I'm like it's my uncle shows how much you have paid attention. It's even on his notes. I said we have waited this long might as well read the notes. And he started looking at his paper work. I got a FaceTime call from my sister I answered and said hey at the dr I'll call you back. And the Dr stood up and yelled are you recording me !!! I said no o showed him and then I put my phone in my purse he then again said loud are you recording me show me . At this point I was OVER IT . I felt uncomfortable and we were not getting the results we needed we walked out to speak to management I let them know all of this. After we went home it was already 5:15 and the dr called my uncle didn't verify if it was him and stated he should go back to him and be seen the results he got in show some type of mass and it's possible it can be cancer that it's serious. LIKE WHO says something like that over the phone especially when you didn't verify if it was him and he's 83 years old with heart problems...

He's very thorough he listens to you and have a great office staff he's in an urgent care so you…read morecan come almost anytime

Great Dr I would definitely recommend it to anyone who needs a PCP. Also offers cosmetic treatment…read moreif interested. 10/10 recommendation and you will be in great hands thank you Dr Ezzeddine and professional staff

Can't complain about the doctors, they seems like they cared however the front office staff are…read morecomplete bozos. I was losing sleep and they sent my meds to the wrong pharmacy which now cost me my race on Sunday becaud3 I couldn't sleep and now getting to quest for labs, they never sent it and my appointment was last Friday! This was a great office but your girls in the front are so incompetent even after I asked if my prescription was sent to the correct pharmacy. The girl.in the glasses said it would be done but never did it. She needs better training

Very un professional, waiting over 45 minutes to see the doctor. Staff among the worst. I have been…read morea patient here under Dr Robert Kirshbaum and he would be ashamed how poorly they treat patients now. Dr To is excellent, but the management failed to properly train the staff! The had two people whose appointments were after mine see the doctor before me, I waited an hour to see the doctor

my first visit to urgent care which impressed me of cleaness and nice service…read more Today 7/6 i called back around 7:30 pm to request additional medicine to be needed due to infection to other eye. staff put me on hold and over 40 minutes ended up forgot me and reslized its closed at 8pm then my call should have been answered before closing time in order continuous wait.... i gave up

Communication is horrible, even the pharmacies are frustrated. My mother is on several medications…read moreand they fail to approve them. Consistently to where she's in pain. Also, her high blood pressure, which she could have a stroke. They don't communicate at all. And if you review the bills that they send to the insurance company, you'll see that they are way overcharging for their time for appointments.

I am an optometrist and a past patient. Dr. Chai is one of the most professional, knowledgeable…read moreand caring physicians I have ever met.

Dr. Chai provides excellent care with great attention to detail for his patient's particular needs…read more He was the long time dr for both of my grandparents, and I attribute much of their comfort in their final years to his excellent and above and beyond approach to his patients. He was always very accessible when changes in their health came up, and was quick to order new medications and make sure they weren't left without the correct care. He also took the time to explain the changes in the medication to us, so we fully understood how, when, and why he took a particular approach to addressing a new health concern. The type of care he provides is worth every penny.

Today was my mother's annual appointment and Melissa and Gabby were amazing to my mother. Very…read morekind very happy with all of her test results. Melissa was very informative . also we love that Melissa speaks Spanish so she could communicate with my mother that's a plus

Dr Grobler and his amazing staff are quit literal Angels and blessings. They saved both my Mother…read moreand Fathers lives and they take such extraordinary care Of my parents. I can not express my gratitude to them and Dr GROBLER is what medicine should be. The crossroads of medicine, caring, knowledge and empathy. They are amazing!

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

I am very saddened all these years I have been going to Dr. Li she is an exceptional doctor she…read morecares for her patience and listens to her patience. She is an excellent doctor. She was our family Dr. but unfortunately Office doesn't accept my insurance anymore and I am very sad. I don't think I will find a doctor like her. I wish her the best