Dr. Cohen has been my primary care physician for close to 10 years now. He is NOT a general…read morepractitioner. He is an endocrinologist, and he specializes in geriatric care. He is above and beyond one of the best doctors I've ever known. The Pros: He is very caring, and he has to be compassionate, because his primary target group are senior citizens. He has the utmost respect for every one of his patients, that I have seen. His staff is generally helpful and pleasant. The Cons: He's a busy man. He has been in practice in the Inland Empire for over 30 years, and has a lot on his plate. He deals with mainly seniors, so sometimes, he's late on his appointments. I have waited for 4 hours before, and it was not pleasant, but I understood that it was necessary. Bottom line, is that most folks who are his regular patients understand that you are likely to wait when you have an appointment to see him. It's worth it. I give him 4 stars his staff...sometimes they're not on their game. But that's life.

I was a patient of Dr. Harvey Cohen for nearly three years, so this review is based on repeated…read morefirsthand experiences, not a single visit. Dr. Cohen is a kind physician who genuinely spends time with his patients and never makes you feel rushed during the actual appointment. Unfortunately, that is where the positives end. The biggest issue is the excessive waiting. It was common to wait approximately 90 minutes in the waiting room, followed by another 45 minutes in the examination room before seeing the doctor. While I appreciate that doctors can run behind occasionally, this happened consistently throughout my time as a patient. The office staff was often rude and unprofessional, and communication was extremely frustrating. You cannot reach the office directly by phone because all calls are routed through a third-party call center that handles multiple medical practices. As a result, getting referrals, prescription refills, or follow-up on medical requests became an ongoing challenge. I frequently had to call multiple times before anything was completed. Another recurring issue was last-minute appointment cancellations because Dr. Cohen was not coming into the office. I understand that unexpected situations arise, and I wish Dr. Cohen nothing but good health. However, these cancellations created significant inconvenience and became another pattern that made receiving consistent medical care difficult. During several appointments, our conversations frequently drifted to topics unrelated to my medical concerns, which often made the visits much longer than necessary and less focused on the reason I was there. I brought all of these concerns to the office manager, who told me he would address them with the staff. Unfortunately, despite that conversation, nothing improved. Dr. Cohen may be a caring physician, but the overall experience with the practice made it difficult to receive timely and reliable medical care. Based on my experience over nearly three years, I cannot recommend this practice and would encourage prospective patients to consider other options.

He's very thorough he listens to you and have a great office staff he's in an urgent care so you…read morecan come almost anytime

Great Dr I would definitely recommend it to anyone who needs a PCP. Also offers cosmetic treatment…read moreif interested. 10/10 recommendation and you will be in great hands thank you Dr Ezzeddine and professional staff

Can't complain about the doctors, they seems like they cared however the front office staff are…read morecomplete bozos. I was losing sleep and they sent my meds to the wrong pharmacy which now cost me my race on Sunday becaud3 I couldn't sleep and now getting to quest for labs, they never sent it and my appointment was last Friday! This was a great office but your girls in the front are so incompetent even after I asked if my prescription was sent to the correct pharmacy. The girl.in the glasses said it would be done but never did it. She needs better training

Very un professional, waiting over 45 minutes to see the doctor. Staff among the worst. I have been…read morea patient here under Dr Robert Kirshbaum and he would be ashamed how poorly they treat patients now. Dr To is excellent, but the management failed to properly train the staff! The had two people whose appointments were after mine see the doctor before me, I waited an hour to see the doctor

my first visit to urgent care which impressed me of cleaness and nice service…read more Today 7/6 i called back around 7:30 pm to request additional medicine to be needed due to infection to other eye. staff put me on hold and over 40 minutes ended up forgot me and reslized its closed at 8pm then my call should have been answered before closing time in order continuous wait.... i gave up

Communication is horrible, even the pharmacies are frustrated. My mother is on several medications…read moreand they fail to approve them. Consistently to where she's in pain. Also, her high blood pressure, which she could have a stroke. They don't communicate at all. And if you review the bills that they send to the insurance company, you'll see that they are way overcharging for their time for appointments.

I am an optometrist and a past patient. Dr. Chai is one of the most professional, knowledgeable…read moreand caring physicians I have ever met.

Dr. Chai provides excellent care with great attention to detail for his patient's particular needs…read more He was the long time dr for both of my grandparents, and I attribute much of their comfort in their final years to his excellent and above and beyond approach to his patients. He was always very accessible when changes in their health came up, and was quick to order new medications and make sure they weren't left without the correct care. He also took the time to explain the changes in the medication to us, so we fully understood how, when, and why he took a particular approach to addressing a new health concern. The type of care he provides is worth every penny.

Today was my mother's annual appointment and Melissa and Gabby were amazing to my mother. Very…read morekind very happy with all of her test results. Melissa was very informative . also we love that Melissa speaks Spanish so she could communicate with my mother that's a plus

Dr Grobler and his amazing staff are quit literal Angels and blessings. They saved both my Mother…read moreand Fathers lives and they take such extraordinary care Of my parents. I can not express my gratitude to them and Dr GROBLER is what medicine should be. The crossroads of medicine, caring, knowledge and empathy. They are amazing!

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

Dr Li is an excellent doctor who provides excellent care. She is thorough and spends the time to…read morereally listen. She has been our family's primary physician for a long time and I trust her completely with our health. Her office staff have been prompt, friendly and always helpful.