Car Czar is so easy to work with. Chris was straightforward and clear with the process, explaining…read moresteps involved, and no games with the offer amount. From when I reached out, to getting the car inspected and paid, it probably took 2hrs total. They even came to meet me while I was out doing errands in the area. This was my second experience working with them, and will not be my last.

I went to Carvana and CarMax to get a price for my car. As everyone knows, the dealership will…read morelow-ball the heck out of you on your trade in. I remembered seeing Car Czar's truck on the street advertising they will beat CarMax. Sure enough, they did. Next time, I wouldn't bother going to Carvana, they were substantially lower.

Good deal. Honest transaction. Smiles and handshakes. They had what I wanted and I had cash on the…read morebarrel head. Money talks. Bullshit walks. Anyhoo. This truck is enroute to texas. Things are bigger there and I cant wait to get back to the land west of the pecos out big bend country and trick this truck out with a sound system and a camper on the back. Big mahalo

Awesome experience! Matt my sales rep was extremely…read morehelpful, very attentive and made the sales process super smooth. Alec the sales manager was also great to work with!! Definitely recommend to anyone looking for a used car!

I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

The "Express" Pickup is a Total Sham - They Chose a Bot Over a Serious Buyer…read more I've never experienced a more tone-deaf sales process. I am a 100% committed buyer with approved financing. I even went as far as sharing my private insurance settlement documents ($11,500+) with my associate, Maria, just to prove I wasn't wasting anyone's time while waiting for the check to clear. Despite this, CarMax Kearny Mesa has been a logistical nightmare. I live in Carlsbad, and after making multiple trips down there (a 45-80 minute haul each way), their 'solution' to a minor insurance delay was to send me an automated Salesforce threat stating they would release the car if I didn't show up for a third time on Monday. Maria is 'off' on Monday, and management is apparently content letting a bot handle their business. They are willing to blow up a guaranteed, funded deal over a 48-hour administrative window. If you want to be treated like a person--especially if you've done the work to prove you're a serious buyer--go literally anywhere else. This isn't 'Express' service; it's a 'computer-says-no' bureaucracy that doesn't care about your time, your commute, or your business.

Yes, this was an expensive repair but it was absolutely no fault of Allman Family Auto. The issue…read morestems from Chrysler's Pentastar cylinder heads, which are a known problem. I always do my research, and unfortunately my assessment turned out to be correct even before Allman completed their diagnostics. Mike at Allman spent a great deal of time walking me through different scenarios and options, providing detailed estimates for each. I also requested additional estimates, including a full engine replacement, so I could make a fully informed decision. While their estimate was less than dealership service departments, it was slightly higher than another independent shop. After researching the difference, I found it came down to Allman using OEM parts rather than cheaper aftermarket parts made overseas. I don't use cheap parts on my vehicles, so that made the decision easy. Once I felt fully comfortable, I chose Allman and I'm glad I did. Mike kept me informed throughout the process, and my Jeep was back on the road even earlier than estimated. Thank you, Allman Family Auto, for the honesty, transparency, and quality work.

I wanted to post a follow-up to my original review regarding my experience with Allman Family Auto…read moreShop. After I raised concerns about what I believed was a misdiagnosis and being overcharged for repairs that did not fix the original issue with my vehicle, I reached out to the shop directly to address the situation. To their credit, once I called them out and explained the ongoing problem, they agreed to take another look at my car. Upon re-evaluation, they acknowledged that the initial repair did not resolve the root issue. They worked on the vehicle again and ultimately fixed the original problem at no additional charge. I appreciate that they took responsibility and made the effort to correct the situation. While my initial experience was frustrating and felt misleading, I do recognize their willingness to make things right after the fact. I hope moving forward they improve their diagnostic process to prevent similar issues for other customers. Updating my review to reflect both the initial experience and the resolution.

If you are searching for an honest mechanic to work on your car, look no further! My sister…read morepurchased a used car from Doug and told me how well she was treated that I had to see for myself. I now take my Jeep and my wife's Corolla here for service. Fair pricing and honest estimates. No issues. No pressure. Does not overcharge. I will not go anywhere else. Tell your friends!

Outstanding service from North Park Auto Service! Duoc was incredibly professional and went above…read moreand beyond to assist me, He made the entire process smooth and stress-free. Highly recommend this place and will definitely be back!

Let's face it, no one likes a car salesman. But we're forced to buy used cars here in San Diego…read more This is one place you're not going to hate dealing with if I'm talking about YOU! Service is great, and less stressful than you would think! Honest dealers and great car selections make this a worthy spot to check out if you're looking for that new ride. Look at the reviews! You're in good hands :)

Here's a short story of poor salesmanship. Back story- I…read morework a mile down the street from this place and I have been eyeing this specific truck for a little longer than a week and have been searching for an F150 to swap the powertrain into a Bronco. I have also looked at 2 other car sales lots on the same street one of them being Karz Plus. I walk in and instead of being greeted or asked what they can do for me, I have to ask looking at them both "who wants to help me" and I kid you not, BOTH salesman pointed at each other. Mind you they were sitting at adjacent desks and separated by a partition. So I point my attention to one since neither seemed interested in really helping. So I ask how much is the black F150. The salesman says "its already sold someone is already coming" then as I'm about to leave he then says "its actually not sold and for the right price though" then I ask "how much is it". Still yet he doesn't mention any pricing and says "I have to call the owner to see what we can do and how serious are you about buying" then I ask again "well how much is it" eventually he finally answers. After all that, 1) no salesman takes initiative 2) lied about it being already sold 3)couldn't answer a simple question after being asked 3 times. 4)couldn't actually be a salesman and was going to have to call the owner even though we hadn't even started making a deal yet. Karz plus greeted me, let me inside the truck and do a walk around. They made me an agreeable offer and financing and said they would be willing to work with me and my credit union if i do finance through them and gave me a printout of the carfax and the saleswoman even gave me her personal cell if I had any immediate questions. I have lived in this town my whole life so I have seen how these dealerships have changed over the years. The vast difference between both places is astounding and it really shows why one is expanding and the other isn't. I WILL NEVER GO BACK TO HERE AGAIN.

Reza- An outstanding human being. He is very pleasant to work with and a man of his word. I…read morepurchased my Lexus SC 430 from him and couldn't be more happier. He helped me out in any way he could to achieve what I wanted. I just want to say THANK YOU SO MUCH! I love this car so much! No sneaky business around here. What you see is what you get. So go buy more cars from this man people!

Rezza is the needle from the haystack, Amazingly straight-forward and up-front. Nothing sneeky like…read moresome local dealerships that I won't mention here (cough cough Mossy Toyota cough ). Great Deal and an honest hard working man. I pick up my Toyota Prius tomorrow, yey! SHOP HERE.

This is the third time I've brought my SUV in, and Boris has always been amazing. He's incredibly…read moreknowledgeable about cars and, as a mechanic, he doesn't just do the job for a paycheck, he genuinely cares about both the car and the customer. The first time I visited with my parents, I needed a car inspection because my husband was still at the sea, and I had just moved from Seattle to San Diego. I wanted to make sure my car was in good condition. Boris provided so much helpful information for my husband, and I initially forgot to check the air, water, and oil. Now, every time I visit, I'm so grateful for how thorough Boris is. He handles the maintenance, explains what we need to know, and gives us updates on what to expect in the future. Today, after inspecting the brakes, he walked me through our next steps. I also asked about the air, and he reminded me to add more oil since it was low again, something I had forgotten, oops! Thank you, Boris! It's always worth coming here. I'm learning more about cars thanks to him, even though I only know how to drive and clean them hehe.

I called to ask some questions about my car, and if he can work on it. the guy who answered the…read morephone said that he does not work on diesels anymore, but was still kind and helpful in finding me in the right direction that I needed. In my experience, people usually hang up if the can't make a dollar off you and don't really care if your car runs or not. Definitely would recommend this place, it seems like customer satisfaction is worth more than the job to these people