1. Aurora Dentrix

    1. Aurora Dentrix

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    Aurora, IL

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    Aurora Dentrix

    4.3 (9 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Aurora Dentrix

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Grand Dental Implant Centers

    Grand Dental Implant Centers

    3.6(32 reviews)
    3.0 mi

    DO NOT GO HERE. I…read morefirst contacted this office in early November because I need sedation dentistry due to severe dental anxiety. I paid a large deposit upfront because I wanted a one-time visit to get everything done and reduce stress. Instead, it's been nothing but problems. First appointment: I arrived as instructed and waited over two extra hours past my scheduled time. I went to the front desk multiple times asking for updates, and each time staff would go into the back and come back with nothing. Eventually, the anesthesiologist himself had to come out and told me not to worry, to leave and drive around for another hour, and to not eat or drink. That was ridiculous. I walked out. While driving home, I spoke with Nicole, who verbally promised there would be zero issues going forward. We agreed I would be the first patient on the 18th, that I would arrive five minutes early, and that if I wasn't taken back within ten minutes, I would walk out. Second appointment: I showed up on the 18th expecting to move forward as agreed, only to be told my appointment had been automatically rescheduled to December 23rd without my knowledge. Nicole did call, but from a different number than the office, which my phone flagged as spam. The new date is the day before Christmas Eve, which I'm not available for and forced me to cancel plans. So much for "zero issues." At this point, I still haven't received treatment, and this will be my third time walking into this office. I'm only continuing because I'll lose my deposit if I don't. What was supposed to ease my dental anxiety has made it ten times worse due to constant delays, poor communication, and random scheduling changes. I'll provide a third update after December 23rd, but based on everything so far, this office is disorganized, unreliable, and not appropriate for patients with anxiety.

    My sisters used to see Ricardo Rodriguez before he started working here for braces work and now he…read moreno longer works there. He was good and service was still all right. What I didn't like was how I one time went to go pick them up and they asked one of them when she could come in for her next appointment and she just chose a date that she thought would work I'm really surprised on how they can ask a 12 year old girl at the time without telling her parents about increasing charges.

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    Aurora Dentrix - generaldentistry - Updated July 2026

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