We woke up with a projected high of 112° and an air conditioner blowing hot air. The fan was working but the unit outside wasn't doing anything. After our normal AC repair guys out of Georgetown were booked (as well as 2 others we called) Austex THANK GOD had an opening for this afternoon. Their tech was able to come an hour earlier than they originally thought and was completely done replacing our capacitor, taping a leak up in the attic, and washing the AC unit in less than 45 minutes. He was super nice and very quick. Austex will have repeat business from us. read more

Love these guys! Had a new complete system installed back in February. After requesting quotes from at least 5 other vendors, we went with Austex because Dave is a pleasure to work with, made it super easy to get a quote, and provided several options that exceeded other companies in terms of value and cost. The process was smooth from start to finish and the new AC has performed flawlessly over the hot Texas summer. read more

My AC breaker was tripped only without other issues. When the technician came and turned the breaker on, the AC started working. But he still unplugged the AC power and checked the capacitor which is also good. He put the panel back and told me the compressor is bad and the rotor is locked, so he suggested to change the whole system with an estimation of over $9400. Then he put the AC power key back upside down which is off. After he left, we found the power key was not placed correctly and put the disconnect key back to on, the AC started to work normaly... The temperature of the day was 110 degree. read more

Said they could come out the next day after a job - then never responded again and completely ghosted me If things change fine - but no communication makes it somewhere I wouldn't recommend read more

AusTex is simply amazing! I had an issue with my Commercial unit and several other companies weren't responsive in a timely manner. These guys were fantastic at identifying the problem and proposing a solution. Got us back up and running and we're very fair! Will never use anyone else! read more

Was double charged for an initial diagnostic $100.00 and determined that the nest thermostat was not working. Austex installed my new ac/ heating unit and the thermostat was under warranty. Upon bringing and installing the new thermostat it took 10 mins and was charged another $80.00! Was not made aware of the additional charge and was told that his time is money! Will not refer Austex in the future. read more

Austex Air Conditioning & Heating - Nest thermostat - Heating & Air Conditioning/HVAC Near Me

The AUSTEX technician (who responded quickly, and seemed very polite/professional) recommended an almost $3,000 replacement, or at a "minimum", a $1,300 repair on my heater which quit working days before Christmas. I had the heater repaired by another shop (on Christmas Eve) for $350. read more

I have been a customer of Austex Air Conditioning & Heating since 2017. David and his team exceed expectations every single time. They have repaired and installed new units both at my personal residence and at a rental unit. They are professional, friendly and experts in their field. The pricing is fair and I would argue that they could charge more for their exceptional service. I highly recommend them. It is a joy to do business with a family owned small-business that takes such pride in their work. read more

Both of our AC units died a few weeks ago and we called Austex late in the day. Dave answered and after explaining our situation, had Chase come out later that night to take a look. He was incredibly helpful and was able to diagnose the problem. He was able to add in a little bit of extra Freon into our system to get us through the night and scheduled Jesus to come back first thing in the morning to replace our entire system. I really appreciate their quick turnaround and responsiveness. They are the type of locally owned business that I'm happy to support. read more

Air conditioning went out on a 103 degree Saturday and Austex was at my house in an hour. Fixed quickly and we were back to being comfortable. Very affordable and worth every penny. Thank you!! read more

Incredible service! Woke early Wed morning, 6 am, soaking wet and thought I might be sick. However the house temp was up to 77° and 70% humidity. A/C was not working. Tried a local place that had a message board. No response by 9 am so called and left a message. Was concerned that it was hot August and I might not get a response for 24 hrs. Tried a second company, left a message, no response. By 10:30 am decided to call AUSTEX in Cedar Park. They had to pick some supplies in Georgetown and would stop by on the way about 1 pm. Actually arrived at 2. The house is now up to 83°. In 15 minutes diagnosed the problem on the outside unit, a blown capacitor. Had a replacement on the truck and in another 15 minutes the unit was up and running! Since the system had not been serviced in 6 years completed a general service. Dave was responsive and I got incredible service. AUSTEX is now in my rolodex or whatever they call saved numbers on the phone. read more

Austen was so attentive and came out same day, didn't break the bank. Honest and trustworthy. Thank you!!

A few weeks ago I decided it was time to replace my 15 year old AC system. I called Dave, who I've been using for 2 years now and they didn't disappoint. They installed a new system, including a new furnace. Very professional job. Last night, I kept getting a weird message on my Nest thermostat. I texted Dave and they came out this morning and fixed what was a simple problem. No charge. They are always responsive. I much prefer to use local businesses rather than the big name companies as they are more likely to take good care of you after the work is done. Thanks again AusTex AC. read more

I've been using Austex Air Conditioning for years and again they came through with flying colors. Josh not only found the problem and fixed it, but later in the day called to make sure the AC was still working. The professionalism, knowledge and compassion is greatly appreciated. Josephine read more

I rarely give a perfect rating. These guys truly deserve it. Their pricing is transparent, honest, and excellent, and their service is top notch. They really overdelivered on their work and I really appreciate it! read more

Been using Austex for my Spring and Summer tune ups, and they always are thorough and reassuring. Randy goes above and beyond, and takes the time to explain things to me and answer any questions I have. It's nice dealing with a company I trust. read more

They wore a mask, thank you. Fixed a few problems that I had with my AC, gave me some long term options, generally seemed very knowledgable and courteous. read more

Called and left a message on Sunday and Dave promptly called me back and setup an appointment for me Monday morning. By no means was I expecting a callback Sunday but Dave is a true professional. Chase showed up this morning and troubleshot my AC not working. Within an hour it was fixed and I've never had such a nice stress free experience. I would definitely reach out to Austex again if needed. Very honest dependable company to work with 7/3/20- AC went out it was the capacitor. Dave sent Chase our and I was up and running. Great company and I'll be scheduling him out yearly AC checkups. Thank you Dave and Chase read more

Great group of guys. was able to give me a quote via email since I had the model of the old system didn't waste anybody's time showing up and taking pictures, just a few emails and a phone call and I had a new HVAC on order and install scheduled. Had 3 other quotes for 14seer systems and Dave quoted only a few hundred higher then the other quotes for a 16seer system. Couldn't have gone more smoothly. Now I wait for summer to see my electric bill after replacing a 20yr old 10seer system read more

For the past ten years Austex has been the only company we've used to service our two A/C units. We've never had a reason to change companies. They come out every other year - which is about the frequency that something stops working. So over the years we've had the owner, Dave Smith, come out several times, then his son, and on the latest call (5/20) it was Chase. On every service call they were professional, diagnosed the issue quickly and accurately, and explained the problem and repair without any sales pitch. While our systems use R22 that is being phased out, they've never pressured us to replace the units or do repairs that weren't required to keep them running. We plan to have Austex maintain these A/C units until it really is time to replace them. And then we'll call Austex for that work, too. read more

Very disappointing company. I set an appointment for a Tuesday afternoon for my AC to be checked. They no-showed and didn't even call. I called on Wednesday, they apologized and we re-scheduled for Thursday. Again, no-show and no-call. Thought I'd give them one more try. Was promised they'd be out on Friday or Saturday morning. Surprise ... no-show and no-call. Extremely unprofessional. read more

Top notch company in all respects. I needed some work done to bring my HVAC systems up to code. I called several companies for estimates, and Austex had by far the most reasonable rates. Josh, the repair technician, was friendly, courteous, and professional. He called ahead of time to let me know exactly what time to expect him, which is always a plus. Bottom line... Great service, great prices. Can't ask for much more. P.S. I won't name names, but one of the other firms highly rated on Yelp quoted me a price nearly 3 times higher than Austex. read more

I came home from a long day in San Antonio hoping to get a good night's rest and recover from the hard day. Instead, my house was 90 degrees and rising. No sleep for me! I called Austex and spoke with Dave first thing in the morning, and he was able to come out that afternoon and get everything squared away. He treated me with respect, was very friendly, and let me hang out and watch what he was doing. Even taking the time to point out what was wrong and show me the bad parts. The cost was what they estimated over the phone, and he didn't try to upsell me or push unnecessary repairs. Less than a week later, my AC went out again with the exact same symptoms. Dave came back out and replaced the capacitor free of charge. We talked about what might be the underlying cause and he gave me a game plan just in case there was a larger issue. Sure enough, the AC continued to malfunction. Dave came back 45 mins later, replaced the fan motor for right under what he estimated, and got everything working again. Once again, no attempt to sell me on an unnecessary repair, but when it became necessary, the cost was reasonable and not unexpected. Service was prompt, friendly, and courteous. I will definitely use these guys again in the future, and I can't recommend them highly enough. Giving 5 stars because I can't give 10. read more

My heat pump was jacked by original homebuilders installation. Dave came and cleaned up their mess. Very reasonable prices, he explained what was going on and was very professional. We even took pictures of the installation errors so I can forward them to the builder for possible reimbursement. Now heat is flowing again and my family is happy. See you for all furnace needs/check-ups! Thank you Dave. read more

Austex Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me

Owner was dispatched within 2 hours of my call and our unit was fixed within 30 minutes of arrival. I have used Austex for over 10 years and appreciate a local, honest, and fair services provided read more

I had irrigation leaks on 2 houses. Hayden was able to diagnose and fix all the issues immediately. He was prompt, courteous and answered all my questions. Hayden helped me understand how to program my system- made it very simple. I would definitely use Austex for any irrigation problems. read more

Fantastic service, Josh was a pro and spotted the wiring issue right away on our thermostat. They got someone out same day because it's 29° in Texas and our heater stopped working. Panic. Person on the phone was great, communication about the service time was excellent, and the price was really good. I will definitely be recommending them to other people. Great work guys. read more

Our AC went out this spring, and we first called AusTex to repair. They repaired it, but it only lasted 5 months when it happened again. It had a hole in the coil. They quoted us a price that seemed reasonable, but I wanted to double check. I checked with 5 highly rated companies who ranged $1,000 to $7,000 higher! We called AusTex back and they came out the next business day and installed the new unit! Great people, great service! Thank you for the quick, quality service your provide! read more

My A/C was not keeping up, I knew I needed Freon because this had been happening for about a month or more. I called on a Friday, was given the possibility that the condenser coil could have been dirty, so I washed it out (it was clean) and the system was still hot. AusTex was booked until Tuesday and I figured I'd just suffer over the weekend. I called again on Monday (after actually washing condenser coil without success on Friday) and asked for their first available appointment, thinking it would be Wednesday. To my surprise, I got a call back in about 20 minutes and the Technician was on his way to my house where he met me, added Freon and got me back on track in under 30 minutes. House is cooling normally again, so my hat's off to AusTex for coming through. Another reason I picked them - they actually talk to you like you're human on the phone and were willing to talk preliminary pricing about the Freon. I skipped 3 other companies on that alone, so Thank You to AusTex for great service! read more

It is such a breath of fresh air to find an HVAC company that is honest, reasonable and does great work. The others I've dealt with have all tried to screw me over and play games. I highly recommend them! read more

Fantastic! This family owned and run business knows their stuff, are incredibly friendly and very professional! Highly recommended!!! read more

There was 6 or 7 inches of snow on the ground and Dave was at our house within 30 minutes and got our heater working within 5 minutes! He was very courteous and professional and I would highly recommend him for any of your A/C or heating needs! read more

Spoke to Dave. Came in the next day, gave quote and replaced my broken A/C the same day. Very reasonable price and great customer service.

Great Company!! One of my two units went out called Monday morning they had a technician out early that afternoon. Chase G. Came out and within 15 min figured out what the problem was. Fixed it and we had air within an hour of him being here. I will definitely be referring to friends and family!!! read more

Great rates and honest, dependable service! I have a 22 year old house with two air conditioning units. One is the original unit with the house and the one upstairs is 7 years old. I have used AusTex, for many years, to keep these units running well. Dave Smith and his crew have done an outstanding job for us each and every time we have called him for help. He is really good at taking the time to explain what causes problems and how they can be fixed. He is just one of those people you feel comfortable with and trust. I can't say that for many of the repair companies I have worked with in the past. I have referred many people to AusTex and will continue to do so, because I think they are the best! read more

I called the AusTex guys because my electric bill has been really high. After talking through some of the things we'd already paid to have done from other vendors the gentleman suggested washing the coils on the AC units. I love that he didn't try to sell me anything, just tried to help. I would absolutely recommend these guys for that alone. Thanks so much! read more

These guys are great. I was able to schedule an appointment on a day that worked best for me. They were on time. Customer service on point. Very efficient and courteous. I'll use them every time. read more

I can't speak more highly of AusTex and Dave. I will never use another AC company and I've been through my share of them. I've found others to be dishonest because i"m a female that shouldn't know about AC units and flat out lying. Thank goodness, Dave to the rescue again. Honest, dependable and fair priced. Don't use anyone else. I have already referred him to several neighbors. read more

What great service! I had a simple issue, drain line was clogged so drip pan was filling. Talked to Aus Tex over the phone, gave me some tips to try and fixed it myself. Thanks to Aus Tex for your time and advice. I highly recommend Aus Tex to anyone needing AC repair. Good honest folks there for sure. read more

Have used these guys a couple of times now for diagnosis and fix of aircon units at house. Were spot on with the diagnosis each time, something two other companies could not do and were looking for a far more expensive repair which would not actually fix the issues. Not these guys, they were correct, fair, professional, competent and happy to talk and explain options & costs so I could make an informed decision and which way to go. Lost a star for the markup on the components vs cost online. Will use them again. read more