I stopped in here for what I expected to be a ~$80 charging port replacement for my phone. Turned out that a deeply embedded piece of pocket lint was the problem. It was fixed within a minute for no charge. These folks are decent and honest people, and I'll definitely be back for phone related purchases. A+. read more

Knowledgeable, to the point, and friendly! This is my second phone from here,and it won't be the last. I really like my new galaxy edge. Thanks guys! read more

I rarely give a place 5 stars but the staff and service was absolutely phenomenal. They gave me a time frame and were able to deliver at a reasonable price. The owner is absolutely wonderful and has a kick ass parrot for your listening pleasure. No matter what kind of repair you may need, large or small, this should be your first and only spot to check out! read more

Easy to work with and very knowledgeable! Got my Galaxy S5 screen replaced same day and for a very good price. Will be back for any phone repair I may need in the future. read more

I've been there twice now. Both times I was dealt with in a very professional manner and the repairs were done in less than an hour both times. The owner is nice and so is his staff. I would recommend this place to anyone. read more

Can't expect much when it comes to phone repair stores now a days. In my experience, most of the employees working at these type of establishments make it seem like they don't want you there, prices to high, etc. But that's not the case with AUS TEX Wireless. From the moment I walked in the store I was greeted and assisted. The employees here are extremely respectful, which DOES matter, fast quality service and definitely a good selection of phones and accessories. If you live in north Austin, South Austin, Central Austin , San Marcos and hell, even Houston. I would most definitely come here. Best phone shop I've ever been to. And that's a lot of phone shops!!! read more

This place is great. They had my iPhone 7 screen fixed quickly, the employees were honest and friendly, and the birds RULE! Honestly, a perfect experience. read more

I love the place. Me and my daughter are not so nice with our electronics. I've been there three time and twice they found that it was a easy fix and did it for free. Please if they do this for you you should tip. It's the nice this to do. Plus they have a very cute bird! Best place!! read more

Went to us Austex because they were recommended by AT&T since I had dead spots on my lg g2 screen. Not only did they fix it and give me a great rate for fixing it by using the screen from another similar phone that had a burned-out motherboard, but they stayed after hours almost an hour to get the job done for me. Highest rating, super friendly guys awesome Service, and just a great experience. it saved me a bucket full of money. I think this is probably the only good experience I've ever had at any phone store. Awesome place.!! read more

The best wireless repair shop in town, hands down. It is very rare to find such friendly tenacious customer service in this time and age. My HTC One got some water damage and turned into a brick. I called around a few places and no one wanted to touch an HTC as they are very hard to repair. Greg agreed to take a look. However it was almost impossible to open it up, and after a lot of effort they did. It would still not work, but the data was important to me. Greg and team went beyond the call of duty to practically change everything on the phone...and it finally worked! It is a completely functional refurb phone now! Can't thank them enough for their persistence with such a hard problem at hand. read more

I want to add a review because the customer service at this place went above and beyond. I came into purchase an Iphone 4 that was to be activated later and "Greg" went over everything with me and did not push me into buying phone. He took the time, even with a busy store, to identify and take care of any concerns I had. A small problem arose and he went did the unexpected! He stayed with me and helped get everything up and running. Even traded some info that helped each other out and learned something new. The young ladies at the store were very helpful and not pushy in anyway. I truely felt like I can say this store takes care of thier clientle. If I have any concerns or future issues I will be contacting them with the mindset they are on my side. I want to express my gratitude for their service and the help of everyone there. read more

Best and fast service. I dropped my iphone (3GS) and it froze. Brought it in and they ran diagnostics and found a missing file. They fixed my phone in no time. Really inexpensive service. I would recommend to anyone! read more

Amazing service, can't beat their prices - and highly competent folks that will give you what is needed and not try to sell you more! They have fix several of our phones and also help with computer repair. They also have great prices on used laptops. Smart, ethical folks run this place. read more

The guys at AusTex PCS Cell Repair are awesome! I broke my phone screen at a zoo trying to get a picture of a cool monkey. Kid knocked it out of my hand and it went flying, the screen stood no chance against the cobblestone walkway. I got a quote from them online and when I went in they held true to the price they had quoted me. The price is the cheapest I have found, and they fixed it in 10 minutes while I waited. Super nice guys, and when I break my phone again, which I am sure I'll do, I will definitely be heading back here. read more

A local business that does it right. I've been here three times and its worth paying more than the guys that offer iphone repairs for $60. The first time I dropped my phone and shattered my screen. I was out in no time. The second time, I shattered my screen again and had an unpleasant experience with an employee that no longer works there and swore I would never be back. The third time, my screen stopped working without me dropping it. It was just beyond the 30 day warranty but when I called and spoke to the owner about my previous experience, he repaired my phone for free and apologized for his employee's behavior. I wont go anywhere else. read more

Today I took my little brothers iPhone 5c in for repair. Screen had been shattered after running over it with the go cart. They did it in less than an hr! Very helpful and sweet. They even threw in a free item! Affordable prices too, I'll be back to fix any broken screens in the future. Thanks guys. read more

Had my phone flashed to cricket, all of my contacts and pictures moved... BEST PRICE in town. Iphone glass replaced in 20 min!

time after time, over the years, they have always gone the extra mile for me and others. their knowledge and customer satisfaction is above anyone else in this industry or any other that i have dealt with. i seek them out for my needs and advice for communication investment or systems that i may consider using. read more

CJ at AusTex is very knowledgeable and provided excellent service. I brought in a Samsung Galaxy Note 10.1 tablet that got stuck on the Samsung logo on boot. I vaguely knew that Team Win Recovery Project offered some hope of doing a backdoor recovery of my data (particularly S-Notes), but if I could have done it myself (a big if), there is no telling how much time it would have taken me. I needed someone who was already fluent in it, who wouldn't be learning it for the first time, to navigate the process. That's exactly what I got with CJ. He clearly has a lot of experience with low-level work on tablets and cell phones. In fact, the TWRP backup wouldn't work, so he went with "Plan B," using TWRP to access the file system. He got the data off, did a factory reset, and replaced the data. The price was reasonable for the service. With his experience and knowledge, CJ is a real asset to AusTex. read more