These guys are great! Honest, helpful, reasonably priced. We just moved into a new house and had them come clean the dryer vents. There was so much build up from the prior occupants. It was a huge fire hazard. I am happy I have a company I can trust to help keep my family safe. James also shared referrals for services they don't do which saves us time and helps us avoid the risk of working with unreliable companies. read more

Austin Duct & Vent - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

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Have used them twice for dryer vent cleaning, once in 2016 and another in 2022. Excellent service, good communication, does the work pretty fast and did not leave lint and dust everywhere on the yard or roof. The pricing is not particularly competitive based on quotes I have gotten from other companies that were providing me different set of services but also has air duct cleaning services. However, I have heard some of the cheaper ones leave blown out lint in the yards and don't clean up etc so I will continue to use Better Services since I am willing to pay a little bit more for services that are done right without any problems. read more

I am so grateful to Joey at Better Service Co. I called them this morning, Joey came in and wired my furnace properly, and he checked out my thermostat, which another company told me was malfunctioning and wanted to charge me a lot to replace it. Joey explained what had probably happened and assured me the thermostat is fine and recognizes both stages of my furnace. He also doubled checked my outside unit to confirm my AC was properly wired. Joey is very knowledgeable and friendly, and I feel I've found a trustworthy source for my HVAC needs. I highly recommend Joey and Better Service Co. I should also mention Better Service Co. is one of the contractors for Austin Energy's weatherization assistance program. They did a fantastic job adding insulation, modifying duct work, and making sure my house is as efficient as possible with regard to energy usage. read more

Third time I have used them over the years for dryer vent cleaning. Asusual excellent, polite and on time service!

Great job! This is the second time I've used Better Service to clean my dryer vent. It's in the middle of the second floor so it's a bit tricky. They get it done, and they're very nice to work with! read more

I had brothers (owners) James & Jordan install new 6 inch seamless aluminum gutters and LeafBlaster Pro gutter guards on our 2 story home with their team of people. Beautifully smooth process from start to finish. The guys are extremely professional and friendly, prompt with responses, their quote, and their work. I will surely use them for future things around the house! read more

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Excellent Service! The technician went above and beyond in servicing our dryer vent. He was friendly and professional.

Profession and detail explanation of work - highly recommend - replace dryer vent duct work Prompt - read more

I called Better Dryer Vent to request Dryer Vent cleaning. I was scheduled for the very next day and the person who came to my house was Gavin. He arrived on time and was awesome. Since my dryer vent was on the roof, he used a ladder to climb onto the roof and did a thorough job. Gavin also took many pictures of my roof for me, when I asked if he could let me know how the overall roof condition was. When I mentioned that I was concerned about a small gap in the corner of my garage door, which was a separate unrelated issue to the dryer vent...Gavin immediately took a look at it and told me he could seal it with a bit of caulking and took care of that in a few minutes. I was so glad I called this company and really appreciate Gavin's helpful and friendly service. I highly recommend this company and especially Gavin. read more

After noticing heat and condensation accumulating in my apartment when the dryer was on, I knew something was wrong so called James at Better Dryer Vent and he had someone scheduled to check out the issue same day. Joe, the technician, was assigned to the job and was a pleasure to work with. He was quick, knowledgeable and efficient while cleaning out the vent and ensuring there is no lasting damage. I'd recommend Better Dryer Vent for their amazing work, customer service and professionalism! I will surely be using them for annual service in the future. read more

My husband and I have for very many years relied on the consistently excellent services provided by Better Service. The owner is exceedingly responsible, responsive, mature and caring - and he knows what he is doing - on many fronts. His crew is hand-picked by him and their approach to all jobs is on par with the owner's approach (read: reliable work done the right way). Thankful this family-owned business is available to us here in Austin, TX. A+. read more

I own commercial properties in the Austin area. Over the past 25 years or so I have utilized a number of HVAC companies. About a year ago, I decided to give Better Service company some work. I am glad I did and have used them on a number of properties. I can't say enough good things about this company. James and Jordan, the brothers that own the company, do excellent work. I have never experienced a company like this.....for any type of service company. They communicate with you to let you know what's going on, are responsive and their prices are very reasonable. I highly recommend them for residential or commercial properties. read more

I have been using Better Service for 3 years now and have been very satisfied with both Joe, David, and Mike. They're very thorough and conscientious, reporting duct problems and fixes, and their prices are reasonable. They also come when they say they're coming so I don't have to wait around all day. Wish all contractors made my life as easy as these guys do! read more

I recently purchased a top of the line LG Washtower from a "Big Box" store, and the dryer would take multiple cycles to dry. I called out the installers and they said there was nothing wrong with their work, and to call the store to REPLACE the brand new unit! I suspected there was a duct issue, found and contacted Better Dryer Vent through a Google search, and they reached out right away to make an appointment. David removed the completely crushed tubing the installers had left me with, and replaced it with a new, flexible tube and installed a new dryer vent that is in a much better and direct path for the dryer to vent. I am so happy!! Price very good! read more

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I must sing the praises of James & Joe who probably saved me from having a fire. For 40+ years our dryer was exhausting into a enclosef cavity into an area above the garage ceiling. It had NEVER been attached to the outside vent! They totally re-routed the vent through the attic to a roof vent. They also cleaned the flue for the wood stove insert, a very thorough job! I can HIGHLY recommend!! read more

Austin Duct & Vent - 40 years of lint! - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

James at Better Service Company did a fantastic job installing our new vent hood, including the venting all the way outside the house. The layout was a challenge, and James made it happen. I highly recommend Better Service Company! read more

These guys did a great job cleaning out my dryer vent and did it for a fair price. The guys who came out were very knowledgeable and took the time to explain what was wrong and didn't try to sell me on anything that I didn't need. I called out another company before these guys because they advertised a cheaper price. It was a big mistake. This other company was running a scam and they used bait and switch tactics by telling me I needed a "deep clean" and it would cost $800 after they got their foot in the door with a low introductory price. I should have used Better Dryer Vent from the start, but glad I eventually did. read more

I have used Better Service Co. for quite awhile now and I would never let anyone else touch the dryer vent. I would absolutely trust them with all the other services they offer as well. Good folks and a fair price. Thanks so much James and thanks for doing a great job Mike! read more

James performed two services for us: 1. Installed a dryer vent through the roof to the outside After some discussion, we decided he would go through the inside sidewall up through the roof venting it out there. James and Jordan were on time and so quiet when they were working I hardly knew they were here. They did an excellent job completing it in a timely manner, just as he said! We are very happy with the work they did and, so happy we lucked into finding A Better Dryer Vent. 2. Cleaned and sealed ducts We have had a lot of work done lately and the allergies have been awful. I knew the ducts hadn't been cleaned in probably 15-20 years and while James was here doing the dryer vent, I inquired about duct cleaning. He advised that was one of their services and, he explained the process they used. We were all on board for getting it done once all the work was completed. They showed up right on time just like they had before. We can honestly say the allergies have been so much better since the cleaning. Again, we are very happy with the work they did and, so happy we lucked into finding A Better Dryer Vent. Also, thanks to James and Jordan for providing a COVID-19 safe environment while you were here. read more

We just had our dryer vent rerouted to an outside wall. The builder had routed through the roof, which caused constant clogging. We are so happy to never again have a fire hazard and to have amazing dryer efficiency. This company did a wonderful job and I highly recommend their service. Communications were prompt and reliable. The tech, Joe, is super nice and he cleaned/vacuumed when done. This company is GREAT!!! read more

These guys were great. They were very responsive, were able to come out the next day, and took care of something we have not had professionally done since we moved into our home more than 10 years ago. Greatly improved the efficiency of our dryer and addressed potential fire risk by cleaning our exhaust vent. I have attempted to clean the tube myself with a home kit, but can definitely see that I didn't come close to completing the job effectively. The even got on the roof to ensure the exhaust opening was clear and the flapper opened and closed properly. If you have not had this service done or have not had it done recently, I strongly recommend it as it can certainly give you some peace of mind. read more

Upfront about costs, responsive, all went well. They were able to clean my 2nd floor dryer vent & replace it with a bird proof one. Not all these companies have a high enough ladder for 2nd floor but they do. Also, the owner James noticed besides my dryer vent I have a bunch of other vents without screens. He recommended that they should have the screens to prevent birds/pests as well. Good point & I agreed. I'm glad he pointed that out to me. read more

James came out to clean my dryer vent. While checking everything out, he noticed that the coil on the back of my dryer wasn't the correct type. He explained that my current one was actually a fire hazard. He had the correct kind in his truck and offered to replace it for a reasonable fee. He was friendly, efficient, and great at keeping me up to date on arrival time and recommended scheduling another cleaning in 3 years. I highly recommend this company! read more

I worked with James G. and I can 100% say without a sliver of doubt that you will be happy with their services. Not only are they very professional, they are respectful, friendly, and simply great at what they do. After their first project of cleaning gutters, I also had them replace bathroom fans and clean my chimney. I also signed up to for their semi-annual HVAC service for my Mitsubishi inverter ductless split system. read more

James was fantastic to work with. My job was ac challenging dryer vent install in the middle of the house. A few dryer vent cleaner businesses had already turned the work down. They came out for an estimate quickly and scheduled the work within a couple of days. They were positive and got the job done! They were very respectful of my house put everything back with more organization than when they found it. I would definitely recommend them to anyone looking. read more

This company did a great job replacing my dryer vent. They were very knowledgeable and explained everything to me as it progressed. They had to replace venting that was very old and knew exactly what they were doing to make it work. I have to give a shout out to Gavin who was my technician who did a fabulous job. I would highly recommend this company--and I am very picky. They provided 100%+ satisfaction. read more

I needed dryer vent cleaner and called Better Dryer Vent. Garvin came to our house. The vent isn't where I thought it was, and Garvin helped find it quickly on the roof. He showed me the vent hood blocked lint and would clog again quickly after cleaning. He replaced it with a better one which would not require cleaning as often. All this was done quickly and professionally. Garvin was very friendly and explained everything to me. All work was done only after my approval. I would call Better Dryer Vent again when I need service. read more

ASK A LOT OF QUESTIONS......VERY DISAPPOINTED & now angry. Asked the young man (who seemed very nice) to LEAVE MY HOUSE. First of all, I decided to be "nice" & not use a Groupon or Living Social deal to clean my dryer vent (which I've done twice before). I went on yelp!, saw the GREAT reviews for ATX Dryer Vent, & set up an appt. It was going to be $165, which is, of course, about TWICE what I was used to paying with Groupon, etc. When he showed up, I mentioned that he'd need a ladder to get into the attic because we had a fan up there to help get the lint out. He said "THERE'S AN EXTRA CHARGE FOR THAT". I asked how much & he said $50!!?? $215 to clean my dryer vent..... I told him that the appointment schedulers should MENTION that. He said that I SHOULD HAVE TOLD THEM, but it has NEVER been an extra charge before (even with the DISCOUNTED PRICE!), so I didn't think it was a big deal. WON'T be calling them again. Too bad, seemed like a good company. read more

I had the team install gutters last summer. Great service and seamless installation. They matched the color perfectly. I definitely recommend Better Service Co. read more

Gavin was outstanding, great attention to detail and was incredibly thorough. Would definitely highly recommend to anyone, thanks again! read more

Gavin, the service technician, was on time and very responsive. The Dryer vent was clogged up and my dryer was throwing an Air Flow error code. He discovered we had a birds nest on the duct about 3 ft long. I could not believe what I saw and how it was possible the birds could build such a nest on the Vertical Duct Drop. He worked hard to remove the nest and completely clean the duct. Now it is completely clear and my dryer is working like a champ. Thanks Gavin for your great work. read more

Used them two years in a row now for a commercial used vent. They come by, get it done quickly and are on their way. David was the employee who came by, was polite and informative. The dryer is doing so well now!! Astounding how much lint can do to prevent the full drying process! James (the owner) is great with communication and is quick to reply. Very helpful company, definitely recommend! read more

Our vents are finally clean! Loved the prompt and courteous service we received from this company! These guys are professional and very knowledgeable about the work they do! T read more

I've used their dryer vent service for my house and rental properties. They have always done a good job, and I can see their employees want to do good job. Their proposed solutions made a good sense to me, and their offered products seem better than what I could procure on my own from typical home improvement store. read more

We used this company for a cleaning/replacement of our existing dryer vent based on a recommendation from a competing company who said they can handle complicated scenarios. It was very easy to book this service online and David was our technician. He diagnosed a few issues and provided a clear estimate/timeline. During the job, David let me know the cleaning was not going to be as complex as initially estimated and he lowered the price without any issue. He sent over pictures and spent time with me explaining all the work he did. Payment was easy as well and overall the experience was great. read more

Would definitely use the services of James and his company in the future and recommend them to all my friends and neighbors. Appreciate James's time and advice , and most importantly, his honesty ! read more

GREAT job !! Everyone should have your dryer vents cleaned especially if your vent is up attic and out roof like mine ! I moved in this house a year ago ; it was built 2006 ; noticed vent on roof has Raghu looking stuff coming out of it and realized it was the dryer vent the previous owners had never cleaned !! YIKES ! Ur could have started a fire in my home:/ Very prompt & kept in touch as to arrival time which I appreciate! Service was excellent !! Easy and not too expensive !! read more

I just wanted to throw a shout out to "Better Dryer Vent Cleaning", they did a fantastic job cleaning out my dryer vent pipe. I thought I had cleaned it out but was still having major clogging/moisture problems so I gave them a call. They were very prompt and did an excellent job. Apparently my duct has a few turns in it and from turn two to the top it was completely clogged. Jordan was my service guy and he was very friendly and did exceptional work, he showed me the clogged pipes and I couldn't believe what he was able to pull out. We had our last dryer start to catch fire from the clog, luckily I was home when it started so I was able to stop the dryer before the fire started (the lint inside the dryer started burning at the heating element). Again, I highly recommend their services and remember to have your ducts cleaned and checked regularly, I will from now on!! read more

This is the company that provides excellent service and then goes the extra mile. I'm so pleased with this group! I called yesterday and was pleased that they could get a service man here today. *5 stars for pleasant telephone communication. Jordyn, the serviceman, called me this morning to let me know he was on his way. When he arrived, he smiled and was very pleasant and professional. He was confident in his ability and diagnosed the issue. He cleaned out the vent and noticed our vent had been painted shut and that was why we were experiencing our dryer issues. We have a tile roof and the vent leads to the roof. A tile roof complicates things because they can break. However, Jordyn was the hero of the day as he was able to reach the vent and get it open without ever having to step on the tiles. I LOVE when people go the extra mile. It show that they take an interest in their work and they want to help their clients. We were so impressed! (We had an earlier experience with a different company that sent a service man who was late, rude and clearly didn't want to do the work. We had waited over a week for him and I didn't feel comfortable having him in he house. So, you can imagine we had the exact opposite experience with Better Vent Cleaners.) Jordyn was a hard worker and so pleasant to have in our home. *5 star service I will call Better Vent Cleaners from now on! Great job! read more

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Great company, friendly and professional service! They took their time and were very meticulous with every details. Our house feels much cleaner and the smell of dust is gone! read more