It was difficult in the beginning. After getting my offer and trying to move forward it kept…read moretelling me I was locked out even with new password or sending for a code. I was finally able to talk with a real person who was fantastic and she walked me through the process. After that I was ok. Signing documents and sending pictures of my license on line was new to me. Taking my jeep to carvana and getting my check was easy. The whole process is much more complicated than the commercial on TV. But for an old guy I made it.

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

we were selling my car before leaving the state, and unfortunately left some very important…read moredocuments in the car. The team was beyond accommodating and let us into the car on a day they were closed before it went to auction. We found our papers and got a good deal on the car, extremely grateful for the team they have there!

DO NOT WASTE YOUR TIME WITH THIS OUTFIT Received a quote…read moreonline. Identified all disclosures before receiving the quote from We Buy Any Car. Got to my appointment to drop off car. After the inspection....I got the "the best we can do" and then a dramatically lower offer. What a waste of time the number wasn't even close to the quote. Was told we didn't disclose everything...BULLSHIT

Just had my pickup towed away. PGH Junk Cars were the only company ( I called 4) that would remove…read moremy truck. It was in a different area of my yard. They couldn't get a flat bed or tow truck through the gates. They then used their pickup which they hooked up the truck, and with a little persuasion from the stuck wheels, they moved it out. Easy title transfer. The 3 guys were courteous and worked hard to remove my truck. Once they got my pickup out to the street, they used their tow truck to take it away. I am very pleased with PGH Junk Cars. I called them, and the next morning they had a flat bed. They called and said they would be back in the afternoon because the flatbed was too big. Very good communication. I can't say enough good about their service. They are the best.

Called for information to remove a 2000 Passat with new transmission failure. Anthony was…read morepleasant, easy to talk to and deal with. He answered all of my questions with respect , kindness and a truly pleasant demeanor. I am pleased with the cash value I received for a 25 year old vehicle . The extreme convenience of a pick up and towing from my home cannot be understated. My car was taken within 3 hours of the initial call. A delightful experience and service from a seemingly very proud company.

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend

Tommy was very dishonest about the Lexus he sold us. It had many issues that he was well aware of…read morebut didn't disclose. He's a con man who has no problem taking advantage of people. The day after I got my car from this lot, the air conditioning stopped working (it was the evaporator that was bad and he was aware of it). The lot paid for the part, which was a little over $100, but the process of replacing the part is very labor intensive and expensive and we could not afford it. Fast forward a month or so later, the car would not start. Almost $2,000 later, the car is still not running correctly and won't make it out of the driveway. We found a mechanic recommended by Tommy who has been nothing but helpful, but he agreed that the best course of action is to get rid of the Lexus. We were in a very bad situation and Tommy took advantage of that. We were pretty desperate for a car after my BMW (which we traded in here for the Lexus) stopped being reliable. He ripped us off on the trade and will continue to do that to others! Do not do business with these people. You will get screwed over.

I wish I could give zero stars. This place is a rip-off waiting to happen. We purchased a car in…read moreOctober and the next week started to have problems. The owner, Bob, wanted nothing to do with us. He pawned us off to a mechanic who said there was a litany of problems with the car. We took it back to Bob and he agreed to have them fixed. We thought he did until a month later (we rarely drove the car), when there were more problems. Guess what? At that point it was past the 30 day warranty bumper to bumper. Bob YELLED at my fiance and threw, yes threw, a paper at her saying its our responsibility now. The paper had a list of three mechanics to talk to. They never returned our calls and never offered to fix what THEY did wrong. A month later, we started getting water in the front well. Yes WATER! We, at our own expense, took it to one of the places he mentioned. They said they fixed it but water was now coming in the back. We couldn't drive the car for 2 months over the winter but when spring came, we decided to take it to a mechanic locally. There were several inches of water UNDER the back seat. The water had burned out an electronic controller. They said there were other problems INCLUDING tires that were worn to the threads. What the hell kind of place sells such horrible KNOWN to be bad vehicles to unsuspecting customers? Used Car World and Bob Fallon. When we took it to a VW dealer, there was too many repairs to name. It would cost more than what I owed on the car (still $6k). We traded the POS in and got a very reputable car from Day Apollo - a MUCH better experience. If you want terrible service AFTER the high pressure sale, go to Bob and his horrible business. If you wanted to be treated fairly, go anywhere else.

bought a truck at the end of July this year, now Oct. something went wrong with the axel. I got a…read more8, 000 mile or so many months(cant remember how many) warranty, in which I am still under. took it to the shop and find out the warranty is not good. Now I am trying to get ahold of the car lot and the number is disconnected and web site is down. my next step is the magistrate

Dan was great to work with during the buying process. We knew what vehicle we wanted when we walked…read morein the door thanks to their website being current. He seemed very helpful with any questions we had. I believe it was less than an hour from the time we walked in that we walked out with the truck. Unfortunately in the first couple of weeks it needed quite a bit of work. The alternator was bad, the steering knuckle needed replaced, and the electrical started with some strange issues. Approximately two months after the truck was purchased, the differential started leaking. My mechanic put it on a lift and discovered extensive undisclosed frame damage. Dan has repeatedly told me he would contact the owner, but I still have yet to hear any response. This truck is unsafe to drive, and they do not seem to care. Very disappointing as I am now without a vehicle again, despite just buying one. Avoid this dealership.