Auto Car Auto Repair changed my whole perspective on auto mechanics! My car broke down in San Gabriel 40+ miles from home and at night. Being a woman that is never a great experience. I called AAA and they sent out a tow from Auto Car to try and get me up and running. The driver tried at least 4 different things to somehow get me going to no avail. My car was towed to Auto Car's shop where I waited for my husband to come get me. The personel was friendly and made me feel very comfortable while I waited. 2 days later I was finally able to get back up to Auto Car to retrieve my car (it was ready the next day I just couldn't get there). Checkbook in hand imagine my shock when Frank (the owner) said "no charge." The only thing wrong was a bad battery cable connector which Frank said was no big deal to change out. Stunned and so very grateful I was on my way! I have always felt uncomfortable with mechanics because I don't know a thing about cars and am always afraid of being overcharged. I can not recommend this auto shop highly enough...honesty goes such a long ways! I only wish I lived close so they could always service my car. These guys are the best!! read more

I had a great experience with a AAA battery change from these guys today! My car battery was showing signs of dying, and I was relieved that they could come directly to my home address to check it -- and replace it if necessary -- without having to go to a workshop. Since the moment I started the request through the AAA line, I was kept informed of the progress at all times through text messages, and even a phone call from someone at Auto Car confirming that they had received the request. The technician, Jesus, arrived promptly and was great to interact with. He ran a diagnostic of my battery and confirmed that the battery needed to be replaced, providing all the information I needed to make an informed decision (including pricing). He also maintained a professional and courteous demeanor that made the experience stress-free. He made sure the battery was properly installed, and after installation, we both confirmed that the new one was working properly. Because of the top notch customer service and knowledge, I will definitely recommend them to anyone who needs battery services from a AAA-affiliated provider. read more

I am a senior citizen and was traveling alone on the 210 Pasadena Freeway near Santa Anita in very heavy traffic when the engine quit running and I had to pull to the side of the roadway near a busy on-ramp. AAA Emergency Road Service kept me on hold for over an hour with no response to my call. CHP Officer stopped and inquired what the problem was. I told him the engine quit running and AAA Road service had me on Hold. The Officer contacted CHP Dispatch who was able to get a tow service for my vehicle. Auto Car arrived and immediately hooked up my car to tow it to a dealer or open repair shop. The driver was very courteous and made sure that I would be in a safe area. We were unable to find anything open, so he arranged for another driver to tow my car to Bakersfield in accordance with my benefits through AAA. All the employees with courteous, friendly, and concerned as to my welfare and that they could get me somewhere safe. They towed my car to a friends in Bakersfield. They were wonderful and did everything they could to make sure I was in a safe place. They provided exceptional service. read more

I was on my way to my cycle class one morning when I unexpectedly ran over something on the freeway. I called Auto Car to have my car towed in and they advised they had a Bodyshop and AAA approved mechanic shop, so I decided to have my vehicle repaired there. From the moment I called in for service till the moment I picked up my car, I was greeted with kindness by the girls in the office. Joselyn was my point of contact and went above and beyond with keeping me updated and gracefully assisted me with all my questions throughout the whole process. Hector and Raffi took care of my vehicles Mechanical/Bodyshop repairs. A huge thanks to them! My car is looking and running great. Romeo (the owner) assisted me a few times and showed genuine concern with making sure I was a Totally Satisfied customer. To any future potential customers ! I highly recommend Auto Cars Body Shop and Mechanic shop, if you're looking for great service and a staff that actually cares about their customers. Moving forward, I will be a loyal customer and recommend Auto Car to all my friends and family. M read more

worst people i ever dealt with,unprofesionals liers,trying to work under table,tryied to do half ass job on my classic,,,one of their drivers was towing my car for a triple a call and failed to strap my car the right way straps came loose on fwy and car colided with tow truck cab, putting my pregnant wife in danger, it was so bad i had to hire a lawyer couse they refused to fix car to my satisfaction, not to mention the rude driver speeding on fwy and talking on cell phone, oh and beggin me not to report accident to triple a,, would never trust them with one of my cars,,, JIMMY H IS A LIER WOULDNT SHOW HIS FACE TO BACK UP NWHAT HE PROMISED SOME GUY NAMED AKA, A J THINKS HE KNOWS EVRYTHING AND WILL TRY TO MAKE U THINK HE GOT U A DEAL HES ENCHARGED OF PAINT SHOP,SO IF U HAVE LITTLE KNOLEDGE ABOUT CARS HE WILL TRY TO TAKE ADVANTAGE OF YOU DRIVER AKA FOX IS A ROOKIE THAT TOLD ME HE HAD EXPERIENCE ON TOEING CARS BAD ATTITUDE RUDE GUY UNSAFE DRIVER DOES 75 TO 80 MPH WITH A HEAVY CAR ON FLAT BED BE CAREFULL WHEN U CALL TRIPLE A AVOID THIS PEOPLE NOT SAFE read more

I was in need of some help as my car would not start so I called AAA and they said someone would be out to help me in 20 mins. I was surprised to find a driver to my rescue within 10 minutes. Man oh man... this guy was not only professional and quick, but nice and hot AF. And boy was he a gentleman. I like me some teddy bear kind of guys and that he was. Not sure why, but he kept on responding to the radio in his truck everytime they called out Xray. Maybe that's his name? When he was under the hood of my car all I could see was a great glimpse of that a** . I tried slipping him my digits a few times, but he refused to take it ‍ read more

I've got to give a huge shoutout to this auto company. My car was giving me a world of trouble, but the team here turned a stressful situation into a breeze. Celine and Romeo were not just professional and helpful but genuinely cared about getting me back on the road safely and stress-free. They didn't just fix the issue; they went above and beyond, explaining everything and ensuring I was taken care of. In a situation where I expected headaches, I found kindness and top-notch service. Honestly, a wonderful team and an experience that won me over. Highly recommended! read more

i was i a traffic collison and this company came out aand help me. chp had this company tow me back to this shop. the driver and his staff was very helpfull in getting me back on the road. they help me fill out all of the papper work for insurance company, when i got my car back it look like it did when i bought it. i have a 2014 cadilliac escalade and it looks good thank you for your service and i will bring my any one of my cars back if needed. to you and your staff thanks.. PLEASE THANK ALPHA THE DRIVER FOR ME HE'S THE BEST. THANK YOU . read more

NO STARS! These guys are thieves! Car got towed because it was supposedly blocking a drive way. Went to pick it up and the chp report said the car was locked but I had a bunch of things missing from my car. U can tell they wedged open my door cuz it's not flush when it's closed and now I can hear a bunch of wind when I'm driving. Fuck you Auto Car! Bunch of bitch ass crooks. And I know it was probly that black guy that was there when I picked it up. Didn't catch his name but fuck u! That's why u work at a tow yard you low life bitch! read more

my car broke down ,i called AAA towing ,and the driver refered me to auto car repair where i was nervous at the beging ,but when i got there i was welcomed very nicely by the man name Romeo he explained me more or less what might me the problem after telling him what happened . they diagnosed my vehicle.and told me the problem was my alternator , not only i got a very good price ,i was given my AAA discount on top , and 2 years part and labor warranty . i will recomand this place to every one i know , thank you very much romeo. read more

I like having my 20 year old car serviced at Auto Car. First, they are a AAA authorized shop. I have gotten both mechanical service and body work service. In addition, they are able to work with my insurance. The owners, Hector and Raffi, have their own areas of expertise and are communicative for the work needed. Recently, I had minor damage on my side mirror and Raffi made time to see me and replace it promptly. I recommend this shop especially to someone like me who wants to extend the life of her car. read more

AAA sent Pierre to tow me after my car broke down one night. He took great care of my vehicle (which is old but in very good shape) and made sure everything was safe and secure. THIS ALONE was quite a relief! He was also friendly and appropriate, which put my mind at ease. You never know who is going to show up when you're stuck - and it's nice if it's a helpful, normal guy, especially when you're alone. I would highly recommend this business because they have him for an employee! read more

Auto Car provided Exceptional service when I had my 2015 Honda Accord there. I'd definetly recommend Auto Car to anyone who wants above and beyond customer service. You can trust that they will repair your vehicle and leave it better than ever. I felt like Romeo went out of his way to assist me and for that I will be a loyal customer, when my vehicle needs quality service in the future. read more

Need a Body Shop ? don't think twice , my car was involved in accident I was referred to Auto Car collision . I didn't have rental coverage , I was given 15 days of free rental car. and not only they repaired the car with a quality work but also they fixed my other damages that was not related to the accident . thank you Auto Car your the best god bless read more

Worst AAA assistance consistently I've ever had in 26 years!!! The last straw was AAA sent them out to jump my battery and the guy shows up with a jump box without a charge in it..then attempts to lie and try and double talk me about it instead of just coming clean..then leaves me stranded!!! Unreal incompetence and attitude.. don't depend on them at all!! read more

Got a flat tire and called AAA, system assigned this shop to me. 1. Efficient Frank Quezada came by my place very quickly, in 20 mins after he got the order. 2. Professional he helped me check the tire carefully and suggest me to swap the spare tire on, found out the tire is already torn, so it was a brilliant suggestion! 5 star to Frank the man! read more

Fantastic Service from Frank Quezada... my family was outside with my sister as Frank was so kind and very accommodating towards everyone. What a great attitude and excellent customer service, we appreciate you and your hard work.... keep up the positive vibes!! read more

Frank Quesada you were amazing!!! Quick and friendly as heck!!! We are so appreciative. If we could give Frank Quesada more than 5 stars we would!! He made what could have been a bummer of a night no big deal, quick and painless. Thank you Frank read more

Frank Quezada is so awesome. He's so fast and efficient. Got me, my daughter and my car home safely. Thanks again Frank. Tell your girlfriend sorry again for making you late for dinner...lol read more