1. Auto Century

    1. Auto Century

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    Alexandria, VA

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    Auto Century

    4.6 (35 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Auto Century

    Auto brake repair

    Auto engine repair

    Auto Century Photos

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    Ask the Community - Auto Century

    Review Highlights - Auto Century

    Ian and Mahmoud are top notch, friendly, patient, and just all around great to deal with.

    Mentioned in 7 reviews

    Read more highlights

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    Virginia Tire & Auto of Springfield

    Virginia Tire & Auto of Springfield

    (278 reviews)

    Chris the manager was excellent. And his staff, Troy in particular, was amazing. I had tire…read moreissues and thought I would need 2 new tires. That's what was quoted by somebody else. Well, I just had one new tire put on and had my tires aligned. The team there saved me hundreds of dollars. I cannot say enough great things about the service I received from the team. I will definitely go back and have them do other work for me. It's so rewarding to find an honest and efficient team.

    An 8AM appointment to change the oil, top off the fluids, and rotate the tires on my 2012 Subaru…read moreturned into a two-day ordeal. The mechanic first came back with more than $3,000 of proposed repairs. As none of these was critical, my son, who was waiting for the car, asked for an itemization and to please proceed with the oil change/fluid top off and tire rotation. I am a My Car Club member, which means I paid for the oil change only. Cost was about $65. As my son was leaving he was called back because they forgot to rotate the tires. Back inside for that. Then when my son started the car he noticed the low oil level warning light was on. Back into the store a third time, where he was told not to worry, the light would turn off on its own. Had I been there, I would have said "At the last oil change, Virginia Tire charged $165 to "reset" the low oil light - what gives?" But I was not there. And so my kid drove around for the rest of the day--about 40 miles--with a low oil warning light that did not go out. When I arrived home that evening, I had to move the car and noticed the warning light. I shut off the car, let it sit for a bit, and pulled the dipstick. The dipstick was dry, except for oil at the very bottom. I looked under the car for a puddle of oil. I did not see a puddle, or even a spot, but what I did notice was a broken wire dangling near the oil filter. I also noticed the fluids had not been topped off. Referring to my Subaru owner's manual, I learned the low oil warning light comes on when the oil is down 2 quarts. This, then, was concerning. The next morning I called Virginia Tire. I was told I had to get the car to Springfield. If I didn't want to drive it, I could get a tow. As a My Car Club member, Virginia Tire would reimburse up to $100 for the tow. The tow cost $130. Now, I had talked to at least two people at the store before sending the car down on the truck, so they were aware of the low oil concern. And when I got there, the clerk confirmed I was the guy with the Subaru oil change issue. I was therefore shocked when the mechanic hopped into the car, fired up the engine, and drove it into the repair bay, low oil warning light and all. I exclaimed, "Hey, that car has no oil!", but the clerk said nothing. I watched the mechanic pull the dipstick and the bunch of employees who crowded around the car. Then I was escorted to the repair bay. The mechanic said there was no problem, the car had oil. I looked at the dipstick. It was still dry, with a little oil at the bottom. I said, "No, it's not ok, this car is way low on oil." Then it got weird. The manager reiterated there was no problem. Someone else insisted there was oil on the dipstick. I ran my thumb across the dipstick where there should have been oil and showed them there was no oil on my thumb. What about the low oil light? Then the mechanic raised the car and removed the drain plug, and oil came out. The clerk said "See, it has oil!" I agreed it had some oil, but not enough oil. The mechanic then explained how he knows how much oil to use. The manager even brought out a book that showed how much oil my car takes. I already knew from my owners manual, the four cylinder model takes 5 quarts, but the six cylinder--which is my car--takes 6.9 quarts. The book showed two numbers, 5 quarts and 1.9 quarts. The mechanic pointed to the book and said "I put 5 quarts of oil in the car." The manager responded "You have to add the 5 and the 1.9." Then there was an awkward silence. After that, the mechanic refilled with the correct amount of oil and pulled the dipstick three times to show me that it had oil. I was glad it had oil, but more so that it now had the correct amount of oil. The mechanic then went over the proposed repairs. I asked about the broken wire, which did not appear on the itemization. He said the wire was broken when the car came into the shop and he didn't know what it went to. Before I left, the mechanic took responsibility for misreading the oil capacity, which I appreciated. During check out, the manager and clerk said nothing about the mistake. I asked, "What if my car has problems because it was driven on low oil?" The manager gave me his card and said to bring it back. I thought he could say that because Virginia Tire would never take responsibility for repairing or replacing the engine of a 14-year old car with 110,000 miles. Not including the my time, the $65 oil change ended up costing me just over $100, including the overage for the tow, plus the cost of a new oil pressure sensor wire harness to replace the broken one. I will replace that myself.

    Springfield Amoco Servicenter

    Springfield Amoco Servicenter

    (3 reviews)

    The last time I was in there, it appeared that ever single mechanic had been replaced. I used to…read morebring my vehicle here for inspections because they were always good at pointing out the real safety hazards as well as things I might need to be concerned with but not nessessarily a safety issue. This last inspection was different. I could hardly understand what the man was saying and while his english wasn't bad, he was difficult to understand. He did point out a number of things I should be aware of but I just didn't feel like I had the same service I used to. It was rejected (horn was broke duh.. should've checked that..) but I decided to have it re-inspected somewhere else after having a garage go over it. (Merv's garage is great). It's an antique 1993 Jeep that looks it. After the garage fixed stuff the first inspection missed, the Jeep passed... but it wasn't at that station.

    Charged twice for same purchase!! Rude & incompatible! I need to file paper proof of double…read morecharging. I went there on Saturday, from afar! They charged me twice for the same purchase. First I had to swipe my card for the gas, but after loading, it (the POS) told me to go to the cashier. The cashier told me that my payment is not made, so I need to give my card to her. She took it and swiped it again. In my bank statement, I found that I have been charged twice. Now I called him, they said they will call me back later after figuring out what happened. Didn't hear anything from them, then I called after two days. This time they said that, I need to take the bank statement back to them with bank seal so that they know that it was authentic. They cannot check their transaction list, since they have too many transactions. I need to travel back to them with that piece of paper. They were very rude and didn't even say sorry at all.

    Premier Auto - Hybrid system repair for this Toyota highlander

    Premier Auto

    (47 reviews)

    First of all shout to Elizabeth! She works the front desk, her communication skills and customer…read moreservice is over the top. Overall, this shop was amazing. Pricing is fair and quality of work is superb. Great communication between the shop and front desk as well. They provide detailed pre and post inspections. If they offer a service and feel like is overprice talk to them and they will find a way to work with something more managable. In our experience, we decided to go somewhere else to get our brakes done and the quality and pricing was a complete failure from the other place where we decided to get the service from. This resulted in wasted time and broken parts from something that was supposed to be "cheaper." But because of their detailed pre-inspection both times that the car came in we were able to get this resolve. I felt like Premier Auto were pretty transparent from the beginning, especially with being a woman, there is always the fear of being taken advantage for this reason. I highly recommend this place. Great jobs guys and I will make sure my husband keeps coming to you in the future for any car related issues! Thank you for working with us and ensuring our experience was pleasant from start to finish!

    Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

    Auto Century - autorepair - Updated September 2026

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