Just a normal Friday -- being in dire need of new brakes bc I have to go out of town for a baby shower the NEXT DAY ... mind you, I left my car overnight, Thursday night, at the shop I now USED to go to. I've been going to the Shell off Backlick rd for years -- and for the past couple of years, I *have* been thinking that it's gotten a bit expensive, but I've never had another option so... I've stayed. This changed when I got the estimate for new rear brakes and rotors...and I thought ehhh.... Nah. Thats looking like they're trying to up charge me. And this was confirmed by my bf and his mechanic dad. So in a pinch, my bf had gotten some work done there in the last and I thought, Why not?? Let's go there and see what they say. Not only was this Mr. Tire FAST in their quote back to me, when everything was said and done, I BASICALLY paid a good 300$ less --labor and all--than I would have if I had gotten my stuff done at the Shell (If I get my breaks changed, I probably shouldn't be charged individually for the brake fluid flush....) So I thank the Mr. Tire for this. They got themselves a new customer! read more

Mr. Tire Auto Service Centers - This is the front of the Mr. Tire, across the street from the Residence Inn - Tires Near Me - Springfield, Virginia

Terrible service. Car was done and sitting in the parking lot over an hour and was not told until I walked up to counter to ask if it was done. Manager on duty didn't care when I approached him. Do yourself a favor and go somewhere else for your alignment. read more

Someone tap my bumper at the shop when I went in to get new tires, went back to show the manager and they did a total denial along with the tech so there will be no recourse for me, but somebody had hit my bumper and knocked the paint off. Beware I will take full video next time before I go in get tires done unfortunately giga tires are using them for tire installs. read more

Mr. Tire Auto Service Centers - Somebody hit the bumper where you could see where the paint has been knocked off - Tires Near Me - Springfield, Virginia

Had tire blowout on 495 overnight. Mr Tire replaced 2 rear tires early that morning and I was on my way. Price was fair and they didn't try to build in unnecessary ad on's. read more

Had a flat while driving on four bald tires. Also in a hurry. Omar gave a fair price and got the car ready quickly. So grateful!

I had my commuter car serviced here for the first time on 2.2.2025. Initially I went in for new tires that I ordered 2 days prior. However, prior to the appointment I had 2 sensors that I had never seen before come on. Thankfully they have mechanics that do more than change tires. Apparently I needed rear brakes, had low brake fluid, low radiator fluid and was informed that my radiator hoses were dry rotted and I had rust in the radiator. Also needed tire sensor replacement which I figured I had everything done except the radiator replacement that Sunday and the gentleman who assisted me (I think the manager or owner) was very nice and did well with communicating with me. My job is not far from the tire shop so I went to work while he ordered the parts and did the additional work outside of the original appointment for tires. My vehicle is an 05 TL and I knew that it needed some maintenance work. I didn't feel pressured or taken advantage of during this visit. Heck even the mechanic was present during my check out and explained the work that was done. Pricing seemed aligned with market value. Also, always call ahead to ensure that the tires you want are physically in stock at any place you decide to go. Sometimes they are in stock online but have to be ordered by local shop (just a friendly tip) read more

Overpriced and terrible service. Tried using a $20 off Groupon, but they give it to you in store credit. Don't come here.

Found a nail in our tire that needed a patch, so we arrived one hour before closing on a Saturday. Figured they would make us come back the next day, but they helped us without an appointment! Didn't know what to expect given the mixed reviews on Yelp, but they told us $50 for the patch and that it would take 45 minutes....but it took less than 20 minutes. There is minimal seating, maybe 4 chairs if you have to wait. You can walk to the surrounding shops, there's a total wine, talbots and Lidl. There was a lot on here about customer service. Now, I wouldn't say they were the most friendly, but it was fine. Will update the review if we had any issues with the patch. read more

Perfect service. Bought a wheel alignment on Groupons (great deal). Made the appointment online. The staffs were nice and very helpful. The work was done in 35-40 mins. Will definitely be back. Great shop.. One of the previous review said there was an extra shop charge, but there was no extra charge for me. The shop only used the Groupons coupon. read more

Charges extra shop fees after Groupon coupon. Not really a deal anymore. Be weary of those shop fees.

I recently got a flat tire while visiting the Springfield Mall and I mapped out the closest tire shop with the highest reviews and Mr. Tire Springfield popped up. I called the shop at 6:45 and asked if they could taking me knowing that they closed at 7 and they happily agreed. I immediately brought my car in and got there at 7 but the store manager, Marvin Guzman was so helpful and accommodating! They met me outside and started work immediately. I was I and out in less than 30 minutes! I'm so appreciative of kind customer service provided by the staff and they were able to give me brand new tires and did excellent work in a very short time. The shop was also super clean and everyone was so friendly. Marvin made sure my tires were the right size and had the right pressure and I was on my way. I definitely have a new favorite tire shop! read more

This shop was kind enough to zip tie my splash shield under my car that was loose. I was out of town and found the closest auto shop and they helped me free of charge within 10 minutes. read more

I needed a tire patch after I found a nail in my tire with a slow leak. Never been to this shop before. Scheduled an appointment online, and I had it patched in less than 30 minutes at a reasonable price. But as I drove home the tire pressure monitoring system monitoring light on my dash come on. This was the first time that light ever came on. After a couple trips back to the shop to get it diagnosed and fixed I have to say I was really impressed with the customer service at this shop. Marvin G. is a real professional and helped me get this resolved relatively quickly. My only criticism of the shop was that they over inflated my tires, but it's a reminder that you should double check the tire pressure anytime they are serviced. read more

I had a very frustrating issue with a broken lug nut and could not resolve it on my own. Looked around Yelp and found a Mr. Tire near me. I called to explain my issue and was told to come by. Went in, waited a few minutes, and my issue was resolved at a fair price. I was very satisfied and will keep Mr. Tire in my list of places to give business to. read more

If I could give them zero rating will give them a zero... Service on a tire check for possibly a nail and repair was push 2-3 hours to been a too small job for them. Customer service is bad read more

Edson Chavez was super helpful and very knowledgeable! He helped me get my tire patched at an affordable price. I needed it to pass my safety inspection and passed my inspection just fine after this. read more

I stopped here two times last winter when my low tire light came on. They topped me off and the light went out. The light came on a couple of days later so they had me stay in the car while they filled the tires to find out which tire it was. They then found the small screw that was causing the slow leak. No charge for the first visit and a very modest fee for patching my tire, along with very quick service on the second. I took my car to my dealer for a free state inspection and oil service this week and they told me I needed new tires due to dry rot on the sidewall (car only has 24k miles). I declined. I brought the car back to Mr. Tire for their opinion. They put my car up on the rack and took their time inspecting all four tires and said they were good. The next time my car needs tire service, an oil change or any service that they offer for that matter, I will bring it here. I trust these guys. read more

We did the reservation online to change our tires, when we arrived they said they didn't have the tires I have chosen online. They offered a different size that I didn't want. read more

After two dealerships couldn't figure it out, these guys did. Super happy with the work and rates were reasonable. The repair time was limited by the part orders, but they were happy to let me use my truck while they were coming in. Recommend and will be using again. read more

Extremely dissatisfied Took my car for alignment and balancing. Long story short my car was returned more or less the same. Car still shakes when I drive close to 70 and steering wheel is still misaligned. Made a second trip and front desk wasn't willing to check the car. Kept insisting and finally got the car checked. I was watching the guy looking to the car. He shines the light under the car for a few minutes and proceeds to balance only one wheel. Front desk tells me that the car dosent have any issue but they are willing to re do the work and I will have to pay again. On my drive home I remember my last visit which wasn't that great either. No way I'm trusting these "mechanics" with my car again. I hope people read my review and reconsider their options. Waisted $150 and now I'm looking to get the same work done at another place. read more

Mr. Tire Auto Service Centers - This pic is after I paid $150 for alignment. Do not trust this place. - Tires Near Me - Springfield, Virginia

i made a reservation for rear tires and left my car, they didnt bother to call me after a while to tell me they didnt have the tires. I gave them another chance and they said they would call me back when they arrived the next day or the next, nothing. Again they said they would call back when available but didnt reach out until almost a week later. it was complete bad experience and would recommend elsewhere before wasting your time. read more

Had a flat on a 2016 touareg driver front. Dropped by at open and had the flat repaired and on the road in less than 30 minutes. I am really happy with my experience here. read more

On 13 November around 2:30pm I made an online appointment to get an oil change for my Jeep, scheduled for 4pm. At 2:38pm I called to confirm that they had received the online appointment and they confirmed that they had. I left work early to meet my wife there (arrived at 3:58pm), handed the keys to the gentlemen behind the counter who had me sign an estimate for the oil change, then off my wife and I went to have coffee until the car was ready for pick-up. Just prior to leaving we were informed that the two front tires needed to be replaced as well. Just over an hour later, we decided to go back, figuring that they would be done. The Jeep was exactly where we left it and when I went in, was informed that they had been busy and no work had been done on the vehicle. They said that if I was willing to wait, they would "get it done quickly". I refused the offer as they should have informed me 2 1/2 hours prior of the backlog and I could have made a decision then. The next day I took a look at the tires and, of course, both were fine and not in need of replacement. Not only did they not do work as scheduled, but they tried to get me to purchase 2 tires which I did not need. Will definitely not be going back to Mr. Tire! read more

Was towed here and while they didn't have the exact tire that was currently on my truck, they did have an equivalent. Got working on it right away so I could get back on the road! Absolute excellent customer service all around from them! read more

I went in early December to buy a used tire because my old one was flat. The experience was fine and relatively cheap, about $81. I understand that buying used tires can be a risk sometimes; however, I only had this tire for about a month before it went flat too. I called to see if I could get a free replacement to which I was turned down. They said they could try to fix it but I inspected it myself and there were no holes/screws in it. If I pay $81 dollars for something I don't think it's too much for it to last more than a month... read more

Misleading quote for tire installation, unnecessary services without inspection, and horrific customer service overall....

Attempted to make an appointment for an oil change. In addition, my steering wheel shakes. I asked if an all point inspection can be performed and the representative stated that it would be a $75 charge! He was rude and wouldn't allow me to speak. I am use to Mr Tire providing all point inspections free of charge, but I guess this Mr Tire wants to rip consumers off. Very disappointed. Watch out. read more

Today I had an appointment to rotate my tires. I came sharp appointment time and they asked we are sorry you have to wait 2.30 hours to rotate the tire. I request to reschedule the appointment and they scheduled another time. Again I came to the sharp time and waiting more then 30 mints still my car in Customer service and read more

This place is a whole scam. I had an issue here years ago and said I'd never go back unless it my last resort - which of course was unfortunate enough to happen. My tire blew out a block away so I had it towed here (no spare), knowing they'd overcharge since my car was stuck there. They tell you you need a lot more work done than you do, have hidden fees in their prices, and automatically quote you the most expensive tire, most expensive installation, etc. I have no problem paying for stuff for my car - it's part of owning one. But this place definitely takes advantage of women, and scams their customers. Do yourself a favor and get a tire from Walmart for literally 1/4 the price. read more

I bring my work car and they always do a great job on it and I'm very happy with their service and their customer service as well they have a person on the front desk Xavier I think he's a terrific and helpful employee I'm really happy to take this store to do my service thank you read more

Mr. Tire Auto Service Centers - Mr.Tire - Tires Near Me - Springfield, Virginia

I couldn't recommend more highly!! After my exhaust dropped while I was leaving VA to get home to Pittsburgh on Labor Day, the team here got me in right away, took care of my care quickly, and got me back on the road safely. I was even invited back to look at my car during the diagnostic--I learned so much and felt very empowered in making decisions. I have NEVER had that type of experience with a mechanic. Xavier, in particular, went above and beyond in his customer service! Please trust this amazing team--I would give more stars if possible! read more

Called in the morning after i found a nail in my tire and they were able to get me an appointment the same day that afternoon. Michael assisted me and was helpful. I also needed new brake pads and rotors and he was very informative and answered all my questions. Would definitely recommend this place for any tire or brake issues. read more

I highly advise anyone to avoid this place. Only came here because I had a nail I'm my tire and needed a quick fix. They wanted $55 for a flat repair and I had "free flat repair" coupon when I booked the appointment online. It wasn't free and brought it down to $29. False advertisement but then again nothing is free these days. I asked why it was it was $55 and they said it's because they patch the tire and no one else does. Welp that's a lie because NTB and the dealers do patch and it's not $55. Then this guy came in needing to get a tire installed and they quoted him $70 for ONE tire. That's ludicrous and I told the guy he's better off going to another shop, which he already was going to do. Literally just got tires on my other vehicle and that's how much it cost at a different company/shop for all 4 to be installed. This place be scamming people read more

Great service. Rolo was very helpful after we had a flat tire on the way home from a trip to the hospital. Replaced two tires quickly and even stayed late to make sure the fluids were good. We are not locals but they treated us like family! read more

I booked an appointment on line this morning, they balanced my tires and had had me back on the road in an hour. I hadn't bought my tires there (but wish I had, now). They were friendly, professional, and COVID conscious. I'll be back!!! read more

This place is very clean and the staff are very friendly,excellent customer service. I would recommend this place to anyone who needs a flat tier repair. read more

I blew out a tire on September 1st, installed the donut and drove to this location based upon Google reviews. I was not disappointed. Mike had me in and out in less than and hour and even had my particular Cooper tire in stock. They even placed my donut, Jack, and handle back in my trunk. Outstanding job. Thank you. read more

TOTAL DISHONEST!!!! I would not trust this place to service my car. My daughter took her Toyota COROLLA to this place for an oil change. The guy said her COROLLA required synthetic or synthetic blend oil. He refused to perform a regular oil change. I had taken COROLLA to the Toyota dealer many times for regular oil change over the years. Never been told the COROLLA required synthetic or synthetic blend oil. If they try to short change you on a simple oil change, imagine what they would do with a major repair. read more

I have to give a shot out to an employee at #598 named Michael... I came in the store this morning completely hysterical about my flat tire in the pouring rain during my work day. Michael was compassionate, informative, and was able to get me back on the road in a timely manner to finish the rest of my work day. He was an absolute pleasure! I do not usually go to franchise auto stores but this was great service! Im glad I picked this place! read more

Stay away!!! I was treated rudely and disrespectfully when I was there for a quote for four tires. I can't go into all the details here but this place does not know what customer service is. I was talked down to no doubt because I am a woman, while everyone else just stood there and watched... after I left, I went to two other places for quotes... all of them quoted me the exact same price for the tires themselves but this place pads onto the price a ton of ridiculous fees which they claim are required, necessary, and will cost the same to do anywhere else... I saved $400 by going to another tire shop and I wasn't asked to pay for half of the cost of the tires up front (my tires have to be special ordered)... attention business owner, word of mouth will destroy your business... if you care about keeping it, you better do some serious customer service training and take a good long look at your business model... having a guy who speaks Spanish giving quotes and doing customer intake isn't enough to set you apart from your competitors... I have already told every person in my network to never go to Mr. Tire, expect them to spread the word. read more