I was able to bring my car in after requesting information. I told him what was wrong with the car…read moreand Jay was very thorough on what the issues were with my car. I didn't feel intimidated. I was very comfortable. He gave me an estimate of the cost before he worked on my car. The rear brakes with calibers were replaced, front sway bar links, lock actuator, washer pump, oil change and filter. There was a quick turnaround on the time for the repairs. I was very impressed. I would highly recommend this auto repair shop. The pricing is very reasonable and the service from start to finish was excellent. Highly recommend Jay's Integrity Auto Repair. Thank you!!!

Finally mechanic who Knows what he's do! Tells you exactly what's wrong and a written statement…read morebefore the work. I feel so safe with my Grandson 5 hours away in School. I can trust Jay to take care of him and reasonably priced and fast work! Thank you for watching out For Nick, Jay. Much appreciated

I think that the staff is focused on good customer service and the quality of service is great…read more They went out the way to get my brakes fixed and inspected for the road again.

Fudd central. The…read moreclueless managers could not diagnose why my car wouldn't start. They replaced parts, charged me, and gave my car back still not starting...did they even check to see if it would start after they moved it outside for pickup? I eventually found a real mechanic who does work on drag racing cars. I watched him diagnose my problem in 45 seconds by attaching a jump pack to the fuse panel. the car started and it turned out to be the wires connecting the battery to the system were bad. cannot stress enough: the grease monkeys at seasonall are useless. are they dumb or do they have no pride in their job? They are perfectly content changing out brake pads for mechanically inept customers......was it that they didn't want to waste their time solving a real mechanical problem?? no passion for cars... very sorry situation.

I had a flat tire with an estimated tow time a full half hour beyond their scheduled closing time…read more Dillon agreed to stay open for however long it took to get my car there. My new tire was ready to go within 30 minutes of the car's arrival! Excellent experience! Thank you Dillon!

Absolutely shameful. I've had bad experiences at other MONRO locations but this is a new low and…read morethe last time I'll ever visit one of their locations. Here is a timeline of events for my visit to this particular location: Day 1 at ~10:30am: I drop my car off for its appointment, which was scheduled online for a 9a-11a dropoff window. I notified the attendant that the previous year's inspection at the Penfield MONRO center had noted rear brake pads were barely a pass. I also asked for inspection of the front brake pads. Day 1 at 5:14pm: I receive a call telling me that my filter isn't in stock, but will be in the next day. The brake work has not been completed. I agree to let my car stay overnight. Day 2 at 9:51am: I receive a call asking me what my car was brought in for (!). Apparently none of this information was translated over to the next day's staff. I'm informed they won't be able to complete an inspection because no certified inspector will be on site that day. Day 2 at 12:33pm: I receive a call telling me that miraculously, my brake pads are practically new and don't need replaced, which of course makes no sense. I'm told they will do the oil/filter change and call me when it's finished. Day 2 at 4:11pm: Having heard nothing and knowing the store closes at 5pm, I call and ask what the deal is. I'm told that the store tried calling me earlier (I have no missed calls or voicemails). I'm then told that ACTUALLY my brake pads do need replaced, but of course it's too late to do it today. Day 2 at ~4:30pm: I pick up my car and I need it the following day. After paying for the oil change, I get in my car to see that the mechanic has left it filthy, with grime and boot marks along the driver's side mat and door panel. Unorganized, unprofessional, unworthy of future business. tl;dr this MONRO location had my car for two full days, somehow did nothing but change the oil, and left my car filthy.

Brian is the MAN!! He does great work at a fair price, and gets it done in no time at all!…read more I trust him and his expertise to provide the best service for my car without going all the way to the dealership. If you're in Rochester, look no further for a great auto shop.

Fast, efficient, ethical. This place is the ideal auto garage, doubly so for Subaru owners. I've…read morenever felt cheated, never felt overcharged, never got unnecessary work pushed on me. I can come here with any auto problem big or small and have full confidence in their expertise. Seriously this is the only auto repair shop where once I felt like I was being undercharged for their time. Truly a gem.

I needed a car inspection done and normally I would just go to the dealership but they were beyond…read morebacked up.. a month out. I started calling around to local places... everyone else were either booked out for the next few week, sticker machines not working or some other issue. I'm called Total car care and they were great. Not only did they have me come in right away they fit me right in. Took less than an hour and John was so professional and friendly. Amazing local shop that I highly recommend!

I cannot recommend this business highly enough. If you're looking for people who have the…read moreprofessionalism and ethics of old skool business owners this is it! They were able to get my car in the same day I called And finished it same day. No run around. No inflated charges. just great service at great prices!

Got us in fast and out same day. I'm so appreciative of the staff. They were very transparent and…read morecommunicated efficiently. Decently priced. Will be back.

Transparent Quoting process with helpful communication through texting. Tyler did a good job…read moreexplaining everything in a manner I could understand. Love the flexibilty of their 24/7 pickup and drop off and same day (if approved before noon) service! Price was laid out and invoice was easily readible.

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a…read moretrustworthy garage....you won't be disappointed :)

The owners, Josh and Larry are great....Vesa's oozes customer service and respect. for their…read morecustomers/client's. I have been going to Vesa's for approx 25 years and would never consider going anywhere else. The team is skilled in identifying the problem and resolving it quickly... In my opinion, BEST AUTOMOTIVE SHOP in the US....With PIZZAZZ..

The previous owners were good. The new owners are crooks. I…read morebrought my car in for a wheel alignment and they said it needed inner tie rods before they could do the alignment. I declined to let them have the work. I took the car home, inspected it and found that both inner tie rods were perfect. They lied to me to try to grab an extra five hundred dollars. INFO: I used to work at a garage, so I know what I'm talking about.