After looking at a couple different shops based on reviews, we went with Advanced Automotive to do…read morea pre-purchase inspection of a vehicle we were interested in buying (2017 Suburban Premier). After a few hours they called and went over the couple issues they had found and should be replaced which they were very nice and helpful. They found that one control arm had some play in it and should be replaced, the brake vacuum was bad, and one of the window switches auto up didn't work. After taking this to the dealer they fixed the issue and all was well. After driving 100 miles back home we noticed the car didn't handle any bumps or turns very well. We took it to a local mechanic where they found the following wrong with it- Self leveling shock system (air bags and shocks) torn and blown out- $1500 Compressor for shocks burnt out and hasn't been operational for a long time- $1000 Upper passenger control arm causing stability issues and creaking (needs replaced and alignment)- $950 We paid $199 to have them check the important components of a car before buying. Now we are stuck with a bill totaling over $3000 on a vehicle with less than 150 miles from us driving it. Do not take your car here for pre-purchase inspections. These are all common failure points for this vehicle with this many miles as confirmed with multiple other trusted local mechanics in our area. The least they could do is refund this inspection fee to help cover the cost of repairs of a car we wouldn't have bought in the first place if due diligence was done as we trusted it would be.

I have come to this place with my car and both of my daughter's cars over the years. They are…read morehonest, easy to work with, and local. All of the things you want in a mechanic. You have a customer for life with my family.

Excellent and quick service!…read more Our van had suddenly started running rough and the engine light came on. The folks at Sherwood Auto took us in right away, did a full evaluation, and explained all of our options with very affordable pricing. Our van is working like new after their service. They are a full service shop and extremely professional. You can feel confident they will take great care of you.

I brought my car in for rear brake pads/rotors. As a new customer, they do what seems like a…read morethorough examination of the vehicle. They recommended several things, totaling over $2000. The quotes did not separate out the cost of parts from the cost of labor. Their prices were higher than the two other quotes I'd received, but I still got the brakes done there. Customer service at the front desk/on the phone was friendly. They paid for an Uber to bring me back to the shop since their courtesy vehicle wasn't available at that time. When another mechanic reviewed some of the work they recommended, it sounded like they may have been overzealous in their thorough examination/recommendations. For example, the drive belt has the beginnings of a minor crack but it sounds like it's probably not going to be an issue for 20,000 miles. They also asked for a review multiple times after the service. Final answer: They aren't (and don't claim to be) the affordable option, but their service advisors were pleasant and I felt like they didn't try to pressure me into more services once I said no/defer to most recs.

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

Had a mystery issue and they kept working until they got a solution. Kept me advised as to the…read moreprogress and was very flexible to work with me. As always they are Superior

We've been bringing both our cars to Lance for the past 5 years. Never an up-charge or push to get…read moresomething done. Just friendly and trustworthy service.

They've done work on one of our previous cars for MULTIPLE services and repairs, and was…read morerecommended. Stopped in for possible work on our new(er) car and got nothing but the run around about needing to diagnose the problem first, or course few more hundreds of bucks, when we already knew what the issue was. I was denied talking with anyone... and that the gal out front who said she was the owners wife was the one who gave quotes, even though I saw no ASE Mechanic Certifications for her. So... I jump through their hoops anyway and started filing out their form. They wanted a phone number to text, but I don't have one for that, but she was fine with an email address to do the same, and said it would work. She said they would contact me for diagnosis (or something?) but she was already annoyed. She refused to let me finish filing out ALL the info on their form, snapped up her clip board from me, walked to the back, and that was that, never saw her again, and I've NEVER received an email quote either. Apparently business is so good they can treat customers poorly and throw money away. That's - THAT.

I have a 2019 GLS450 that has always had this slight clunk on the right side while making slow…read moresharp right turns. The noise over the years got progressively worse and with the car being under warranty I would routinely take the car over to Wilsonville Mercedes and my experience there was not awesome. Over three years I had the truck in the shop for months trying to fix or even claim to replicate the issue. Eventually the warranty runs out and the noise keeps getting worse. Well, at that point I start throwing parts at it. Changed the upper CA's, the right wheel bearing/hub, all the inner/outer tie rods, the air struts and despite everything I had done I could not resolve the issue. I made an appointment with Star Motors and took the truck in for a diagnosis. Spent a good amount of time going over what I'd done and what was happening. I dropped the truck off hoping for the best but recognizing that this was not fixed by many people. Welp, three hours later I get the call that they think they figured it out and fixed it. I biked over to get the truck and sure enough, it's fixed!!! My truck drives like a brand new truck again!! No clunks, no noises and with all the stuff I swapped it's like better than when I got it. I found my people. No reason to take a Mercedes anywhere else. I'm one happy human.

They are our family mechanic and we trust them with all our cars. Chris is always extremely…read morehelpful. Our cars get fixed up promptly, for a reasonable price and with quality OEM parts. There's no BS or runaround. Great business.

Excellent and honest service on my 2017 Ford Escape. You not only did great work but you saved me…read morefrom paying over $800 to a Ford Dealership for work that was completely unnecessary. Thanks!

Had a really great experience here! My AC stopped working and they were able to squeeze me in last…read moreminute to take a look at it (charge me for the diagnostic). They had it fixed the very next day. The pricing was fair and straightforward, and I really appreciated that they didn't try to upsell anything extra. Super honest and easy to work with -- definitely recommend them if you need a reliable shop!

When I brought my ailing 1987 Volkswagen Vanagon with a Subaru engine and a bunch of after market…read moreparts to this place I wasn't sure they'd be game to really dig in and find the root of its problems. I've traveled all over the western US in this van and when there's a problem I can't solve myself most shops either won't touch it or try to get it out the door as fast as possible. It's a difficult vehicle, so I don't blame them. But Amazing Auto Service, who I've used 3 times, always comes through. They not only solve the issue at hand, but will always note any other problems they see and ask if I'd like those addressed as well. They always give great advice and are happy to walk me through what they're fixing and how so I can gain more knowledge and independence when it comes to maintaining my own vehicle. They've spotted things other mechanics missed multiple times. Mustafa has gone above and beyond on several occasions by saving old parts so I could return or sell them, picking me up from where I was staying way out in Gaston because I otherwise couldn't get a ride to the shop for several days, and comping hours' worth of diagnostic time on a hard-to-find vacuum leak. He's always looking for a practical solution that works and saves you cash. As a petite femme my experience at the mechanic varies. Some places treat me like I'm wallpaper, not listening to a word I say. But Mustafa treats me with respect and talks to me like a human being, actually listening to the issues I'm reporting. I highly recommend this place and I know where I'll be taking future vehicles as well as sending friends!

My family, including now my son, has been trusting Chris and Jacob at JC Car Care with our vehicles…read morefor over 12 years now. I have complete trust in their looking out for us in taking care of our cars. Thank you so much. Highest recommendation here.

They did a great job taking care of my car, a 2007 Ford Escape. I had my brakes go out and due to…read morethe age of the car and wear on the brakes I needed a full brake job including brake lines. They were very communicative and went above and beyond to get the job done.