I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

Ms. Dakota Romano gave exceptional customer service from start to finish! She along with Kevin went…read morethe extra mile to make sure I was leaving in an auto that I was completely satisfied with. I couldn't have chosen a better dealership to shop with! Definitely recommend :)

Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!

Matt with Action Auto sales was great. He helped me buy a 2018 Nissan pathfinder and was a good…read moresalesman to work with. I appreciate his service and I thought they did a great job selling used cars at reasonable prices.

It's unfortunate I am back to update my review. If this update helps just 1 person I'll be glad I…read moretook the time to update. Buyer Beware would be the title is there was one. We purchased a vehicle 1.5 years ago from North Hills Motors and although there were some issues nothing out of the norm (except for a constant smell in the vehicle we could not place). We decided to upgrade to an suv and to our surprise during the trade i inspection we're told/shown the vehicle had been in an accident and was put back together poorly. In fact there was a leak in the trunk and the water was pooling under the mats (where spare tire is located) and growing mold (hence the smell), the side of the vehicle was not painted properly and the headlight was placed in the hole and held there by a piece of metal that has since rusted out. We believed NHM when they said they did a bumper to bumper check, showed us a clean car fax and signed off on the document that states no structural damage. Our mistake was not taking it to a mechanic for a pre purchase inspection. So please if you buy from NHM or any other used car dealer don't make the costly mistake we did...get the vehicle inspected by a third party before purchasing. We since have found out there have been others who have had similar experiences so again if my posting an update helps someone be more aware I'm happy I wrote it, learn from my mistake!

I'm glad others had great experiences here, but unfortunately, I won't be able to recommend buying…read morea car here. There were some issues with the purchase, and it has taken a lot longer than necessary to fix them all. The attitude was pretty unprofessional as well.

Excellent Service. Purchased two tires, and had two rotated…read more Staff is very good and ALWAYS helpful. Marie is OUTSTANDING at the front. Mini Cooper owner Dennis Mayfield

Sales dude has no chops for dealing with peeps. They have no electric cars at the dealership, I'm…read moretold they're not worth it. The greeter at the front is a doll, however. Best thing about the place.

My Car maybe cool for now, but I'm still Steaming!!!!…read more I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley

I have had quite a few services performed here on my vehicle's and it's been a very amazing local…read moreservice station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!!

I went in looking to drive a car that I saw online and wanted to make sure that I would like it…read more Coming from a Mustang and going to a plug in hybrid, I know, was going to be a change. I was not trading in my Mustang mind you but buy a 2nd card. I was greeted by Robbie D. when I arrived at the dealership. His first two questions were service or sales department and if I had spoken with anybody yet. We spoke for a minute and I informed him that I say the car online and wanted to test drive it. With out hesitation we went inside to fill out the ID and insurance paperwork so I can drive the car. (all covid protocols were followed, and were throughout the whole encounter, great job on CF-FV BTW). Filled out a quick survey of what I was looking for in a car and then a few minutes later, keys in hand, I was off in the car Now due to the previously mention covid protocols, you drive the car alone. The salesman stays at the dealership. This I thought was great as I could hear the car and even taking the time to pull over to make sure ALL the buttons work. When I arrived back I mentioned that I would like to drive a non plug in hybrid version, boom keys were there and I was off again. Got back and the $$$ talk started. LONG story short, we by no fault of Mr. Ds we were unable to reach a deal. Great experience, never really felt pressured to make a rash decision. Overall I would go back to this place to see Robbie D for my next car buying venture. A dealer is only as good as its sales people and this place has a great one.

3% charge for credit cards service rep charges, no one could explain why. I feel like very few…read morepeople carry cash when they go to a dealership. This is just a cheap cash grab. Made an appointment for an oil change took almost 2 1/2 hours. Never going back to this place

I had an absolutely AMAZING car-buying experience with Marcus at Lexus on Capital Boulevard in…read moreRaleigh! I called him on Friday with a list of my must-have creature comforts, and by Monday--voilà!--he had everything ready for me. Not only did he listen , but he delivered exactly what I wanted, with a few great options to choose from. The entire process was seamless, stress-free, and truly centered around excellent customer care. No hassle, no pressure--just top-tier service from start to finish. If you're in the market for a car, do yourself a favor and go see Marcus. I'd recommend him to friends, family, and even strangers without hesitation. Trust me--you'll leave a HAPPY customer!!!

My Lexus 2020 went in for repairs. It was over the warranty mileage and they wouldn't honor the…read morewarranty. (Just want my money ) so now I'm having to try and pay almost 5,000 in repairs. So ridiculous. I questioned if they have help with repair payments to I can have my own vehicle. Just crazy!! Beware.....

I would not recommend buying a car from this dealership. I purchased a vehicle and started having…read moreissues before I even made it home. The check engine light came on the very next day, and within a week, I was facing a $2,500 repair bill. I've only had the car for two weeks. I trusted the owner and explained that I needed a reliable vehicle for my son since our current one already had issues. He reassured me that this was a good, dependable car -- but now I'm left with two vehicles that both have problems. I've tried reaching out and even went by the shop to get a resolution, but haven't received any help or response.

I purchased a car from this place on February 7th 2019. The dealer Mahamed assured me the car had…read moreno major issues. Paid him CASH 6500 for the 2009 Murano and an additional 700 dollars for taxes and title, which I thought was a bit much. Car was back in his shop two days later leaking power steering fluid. All he did was fill the car with more power steering fluid. 3 days later the same problem occurred. Was told to take the car to Grecham Lake repair shop and was charged $492 for repair. Owner agreed to pay part which was only $50 that I still haven't received. These ppl don't stand by their word and didn't care that the car needed major repairs. The engine light is on now because the catalytic converter is shot. So much for customer service. WARNING. DO NOT SHOP HERE. They ripped me off big time and will not make good on their word.