Ok here's my take on auto giants I think that they are full of b.s and that they look for people to take advantage of our sales person was " Darvell Foster "at auto giants in Woodbridge off of rt1 my first impression was this guy knows what he talking bout so my 20 year old daughter decided to get a car he let her get into a 2016 Nissan Altima let her drive off the lot with no money down saying she was approved for then 3 weeks later calls back telling her to come in that the loan didn't go thru now mind y'all her payments would have been 260 around in there of that price range so then he says well if you wanna keep the car your new payments would be 560 a month so we said ok then he says to get the car cheaper you need a trade in well of course we didn't have one so he's like well go buy a junk car and I'll hook you up we say how much are they he says find one for 200 or 300 dollars on Craigslist so by my daughter really wanting this car we went out and bought a cheap junk car like he said so then when we get back and let him know we got the junk car he says ok cool this car can get xyz for it but we decided to give it back and not keep that 2016 so we said well what about the junk car we paid 300 for his response ima get it and give to someone else to use as a trade and he would give us our 300 dollars back cash out of pocket since we didn't take car so for the last week we been calling and texting him about that money and stressed that we really didn't have the extra money for it but we did exactly how he told us now he doesn't want to fix what he told us so basically my daughter lost unnessary money and he came up which is not right and that place of business is all over the place I had a worker of there's ask where's the weed at or shall I say loud pack and then Darvell almost got into with another co worker over him getting his sales I sat in that business and watched at least 10 or more people coming in there complaining about financing and this and that so I'd advise people do not go in there they are not really professionals they cuss in front of consumers some smelt like marijuana and cigarettes they don't properly explain the paperwork to you so please you better off going somewhere else they feed you all this good stuff then boom it's b.s so if I can give this business a dot of a star just cause the other salesman Mr John had respect for me when I came in but please I repeat please do not do business with them they are crooks and me and my family and a few friends see how they get down Darvell your a joke a liar and you do anything for a quick buck just to put other people in binds smh shame all the way on you and I actually thought you were a good dude till you messed with my money and child hope they fire ya crooked butt for real it just snowed the other day and they ain't even have salt down but had the guys go fetch food for everyone else but didn't fetch salt so a person can't slip and fall auto giants sucks and I mean literally don't let them get over do ya research when buying a car from any where...if you looking to really buy a car with no problems go to Hyundai Malloy dealership or koons I highly recommend them!!! Brand new 2017 car payment not too high they put me and my family in.. read more

I want to like this dealership but I can't in good faith recommend it. The people I've worked with are nice, so that's not the problem. The problem is with the car they sold me. I can't talk on the phone through CarPlay (when CarPlay actually works) for more than 2 minutes before the voice of the other person becomes jumbled and I can't hear them. I then have to unplug everything and start over with CarPlay. I've almost been in THREE accidents because of this. I've brought it in to get fixed and was told it could be caused because the car was in the rain (what?!?!?!) or I just needed a new lightning cable. I bought the cable (can't help that the car is in the rain at times...I don't hear other car owners complaining when it rains that their car won't work) and still no luck with the car. So I called again and was told I would have to leave it and then I could spend $75/day for one of their rentals while they try again to figure out what's wrong with this new (2022) car that I've brought in before for this problem. I'm now thinking of seeing what Carmax will give me for it and going with another brand, and I've been a solid Nissan fan for years. I've had better luck with Carmax with repairs than Auto Giant Nissan. It's unfortunate that you spend all this money on a car and when it breaks they tell you to just "buy a lightning cable" or "maybe you shouldn't leave it in the rain" (that still blows my mind) which doesn't work. They just won't fix my car which is under warranty. read more

Aside from the customer service people that schedules the appointments not being completely truthful about the process and how it works, Norman at the Woodbridge location made my experience extremely pleasant. He greeted me before I even got out of my car good and was totally honest and upfront with me from start to finish; which is something that's very hard to come by with most car salesmen. I was not feeling well when I went in and he was aware of this and offered me a bottle of water and some Advil and did not make me sit there in pain for an extended period of time. He makes you feel like his number one priority and is a very attentive and all around nice guy; very professional! If you go to the Woodbridge location, ask for Norman; he'll take real good care of you. read more

Let me start out by saying that I have read all the previous reviews., So I was ready for any games or drama. I walked in and met the team. I was introduced to Matt. This is where it gets really good. Matt was very hey, courtious, and informative. He was double tasked with two clients at once. At no point did either me or the other client feel left or forgotten. Yes we were there for severl hours, but we left with a great deal on a slightly used SUV. Amal, the manager worked very hard to help us get the deal we were looking for. I know not everyone has a great story, but I hope this hey you decide to give them a try. I DO NOT regret it. The team at Auto Giants in Woodbridge are truly amazing. read more

I had a great experience yesterday I had to share. car buying can be confusing and overwhelming, but from when I first walked in James was very helpful and not pushy but rather was asking what I needed in a vehicle and was more interested in getting me in the most compatible vehicle vs just reaching for a sale like previous dealers I have been harassed by. I ended up getting the perfect one and didn't feel guilty or pushed into a sale afterwards. Very rare compassion in this man thank you James a few friends will be to see you soon before winter clunks them out. lol read more

I wasn't able to get a car for about 3 years. I've been stuck with auction cars or ran down lemons from private dealers. I heard on the radio about the special and decided to give it a chance. Matt greeted me and told me about my options also showed me various cars to choose from James came to help with the paperwork and I was APPROVED. After 3 years of side of the road trouble I am So Relieved to be able to have a trustworthy car and help my credit go back up. Thank you Thank you Thank You!!!! read more

Norman listened to my needs and got me in exactly the kind of vehicle I needed. He and his manager with the tat sleeves took their time, presented several options to me, and made the stressful process of buying a car as painless as possible. Only reason it's not 5 stars is because the manager who actually did my paperwork didn't offer the same level of service as the other two guys did. Go here instead of the Auto Giants in Manassas! It's worth it. The two places are like night and day. read more

Unprofessional! Refused to tell me price of car I was interested in. Never before had this happen at any carlot! Visited the woodbridge location this weekend and I will never do business there nor will I ever recommend anyone to do business there. The sales guy was extremely unprofessional and did nothing but talk over me when I was addressing my needs and wants. Only thing he wanted to do was run a credit application. He did not show me any cars or talk about any cars beforehand. read more

I went in July 4 after speaking with a gentleman named Pat, he was very nice. When I arrived Ms. Darian greeted me at the door. She offered me coffee and water. She was nice and welcoming. She then asked what I was looking for and price range and etc. She accommodated my requests and I left happy with a smile with my new car. If your looking for GREAT CUSTOMER SERVICE & GOOD PRICES & PEOPLE that genuinely make you feel at home go to Auto Giants and go see my girl Darian!!!!!! read more

very satisfied with my visit and purchase from here recently. Wide selection of good vehicles to choose from and I had received the best of help from James. The paperwork and approval was what I was most worried with but he had it all under wraps and it was an easy process I was most relieved with by the end of this trip. I'm glad I was referred here it was worth it and hopefully more people will be able to be helped as I was from this review. check em out! read more

Auto Giants of Woodbridge saved the DAY! The car I had was on it's way to clunk out but I got a great trade in deal (way more than what some others were offering) and left with a new car that will last me well over the winter. In what might have been the easiest transaction in my life. Thanks to Matt for all the help and guidance along with getting me the best deal possible!I feel so much better about everything now knowing I have RELIABLE transportation. read more

Good Evening, I came by to look at a car for my daughter and I spoke with your sales person Norman at your Woodbridge location. He was very helpful and professional. I discussed with him what we are looking for in a car and he showed me several options. I let him know my daughter will be over to pick her car out he assured me he will be available and gave me his work number. He has excellent customer service skills. Thank you, Norman MR. Dove read more

Amnesty program is some shit it is all a lie just to get you in the door it is false advertisement they say you only have to be making 350 dollars a week and your approved for 30,000 in credit with only paying a dime down but that is a lie it is based on your income so if you make 350 don't waste your time if you dont have good credit don't waste your time I make over that and I still need a cosigner it is not helping anyone with this program read more

My salesman Matthew Vargas was really great and funny. He was not pushy and kept us informed what was going on throughout the whole process. The manager who was working with us also was really great. I had LOTS of worries and concerns but he was understanding and worked with us. The process was did take some time I got there around 6pm and left around 11:30 but that comes with buying a new car. Overall a good experience. read more

I came in nervous about car shopping and even more nervous about who would come try to sell me anything. To my surprise this dealership is NOTHING like that and I am so relieved! Cody came to greet me and it was a perfect experience! I got the car that fits me perfect and with a hassle free paper process. So happy and I am telling anyone who will listen! Auto Giants in Woodbridge is the place to find your perfect car! read more

I have bought several cars over the years. The young salesman at the Auto Giants at the Woodbridge location named Norman made buying a vehicle the easiest and fastest that we have ever experienced. He was nice, professional and very patient with all our questions. He made sure that we were satisfied with our selection. We suggest that when you go to Auto Giant in Woodbridge please ask for Norman. Ron Stafford, Va read more

Fantastic day! I just bought my new car, a 2018 Dodge Journey! Dharma Coprey of Woodbridge Va Auto Giant is a wonderful sales person. She was able to work quickly and efficiently with her finance team and manager to obtain the best deal for my price point. Because I was provided multiple vehicle options, I comfortable and confident in my decision! Thanks again for all of your help Dharma and team! V/R, Linwood read more

I had an outstanding experience at Auto Giants! Ali and the entire team went above and beyond to help me purchase a new car. They were professional, knowledgeable, and made the process smooth and stress-free. From answering all my questions to ensuring I got the best deal, their customer service was exceptional. I highly recommend Auto Giants to anyone looking for a hassle-free car buying experience. read more

The nice and friendly staff made the car buying process easy and comfortable. Corba Singh "Sales Consultant" was very helpful and patient. He took the time out to explain my options making it easier for me to make a decision. He also seem to be very knowledgeable about the vehicles they had in stock and was capable of matching me to vehicles that fits my needs. Definitely recommending others read more