Joshua was reliable, professional and knowledgeable. He also went above and beyond to help me with…read moreanother part of my car. Thank you!

Joshua was absolutely amazing the quote was the best I've received all over town and my car looks…read moreamazing I will refer as many people as possible. I'm so grateful to have found such an affordable price at top notch quality Service!!!

I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Communication could have been better and more effective. However work done was very thorough and…read moreefficient. Thank you.

I originally tried to go to Pro Setters Auto Glass, but he told me that he didn't have an…read moreappointment available for another week. He made the recommendation for me to use this company instead, and they sent out Bernard Cook (technician) within 24 hours. This company will come to to you for no extra charge, and repair your windshield for a reasonable price. I know I have used Safelite and in the past it as gone through insurance and I didn't want to keep doing that because my premiums are through the roof. So their quote of a $75 flat rate was so refreshing to see, as Safelite was $125 and I had to go there. Since I work from home right now due to COVID, I went with with Bernard and it was totally worth it. The entire process took 20 minutes. It's not perfect, but it is filled and with a lifetime guarantee- which is good enough for me. It was a STRONG strike from a stone, so I am just thankful that it wasn't worse. Thank you for your professionalism, Bernard came out with a mask and was working on this right away upon arrival. I CANNOT RECOMMEND THIS COMPANY ANY MORE THAN I AM RIGHT NOW! WELL WORTH THE TIME, COST, AND TROUBLE....a happy ending to a sad accident. Thank you Bernard...

Showed up on time, provided excellent customer service and left work area clean. I highly recommend…read morethis business and would definitely use them again. They did a superb job on my headlight restoration and provide warranty on their services.

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

I didn't know what to expect going to an auto shop on cascade rd but I rest assure you that Cards…read moreAuto Service on Cascade Road is the place to go. I recently had to replace the windshield on my girlfriend's 2018 Honda and we couldn't have been more satisfied with Cards Auto Service. We were greeted with a warm smile and friendly conversation from the mechanic, Card. He quickly assessed the issue with our windshield and provided us with extensive knowledge of the lane assist system associated with the replacement. His expertise and attention to detail gave us peace of mind that we were in good hands. What impressed us the most was how quickly and efficiently Card was able to replace the windshield. He predicted that the service would take longer, but to our surprise, it was completed in no time at all. It was clear that Card takes pride in his work and goes above and beyond to make sure his customers are satisfied with his service.

Yeah it's a no for me. First red flag, he wouldn't confirm who he was when I called. Wanted to…read morefirst know who's speaking as if I'm a bill collector or something. Is this your business line? So I've been talking to this guy for days about the appointment. He told me today at 3pm to which I told him I land at 2 and I would come straight there. At 2:45 I texted, no reply. At 2:50 I texted to tell him I'm 15 mins away which would mean I would be 5 mins late than the appointment time. He first says he doesn't know who I am, what car etc... very short and rude. Then I explain and he says well you can come and I'll start on you after the car I have now. How did you give me an appointment at a time that you already had someone booked? My gut told me not to show up so I didn't go. Buyer beware.

Had a branch fall on my back windshield while I was in ATL visiting some friends. Brought it here…read moreand while they did do a great job replacing the glass I now cannot get my liftgate to close. Which..... it was opening and closing just fine before I brought it in. I asked the guy and he said "I don't work on latches" and that was the answer, he didn't take any responsibility to fix the issue or at least help me get into contact with corporate who could help me out. I then reached out the week after and spoke to someone who was going to escalate the case to upper management. They stated that they wanted to see my repair estimate for what I paid to have the latched fixed after they broke it. Which was over $1700. After speaking with them I was told somebody would reach back out to me so I waited for a call. Follow up two weeks later..... after they wanted to address this concern still nothing has been done. I had to follow up with them and spoke with Mark who did nothing but argue on the phone with me about how "this is a common problem with Jeep and Mercedes Benz vehicles we see it everyday" yet the latch still was not broken until they touched it, and if it is a known problem than maybe you're not equipped to work on those two makes of vehicles?? I had to take the car to jeep and have the latch replaced for $1700 and the master tech at Jeep informed me that this is a rare case and that those latches do not just break on their own after explaining the story to him. Most reputable companies want to keep customers coming back and correct their mistakes.... Had this been the case I would've proceeded with the repair and moved on because accidents do happen. However.... Due to the negligence and the unprofessional employees that I have spoken to on the phone almost a month later with no resolution, I have now decided to take legal action. Seriously guys look elsewhere for auto glass repair work.

I called the Tucker location of Auto Glass Now on April 1, 2024, asking for the cost to replace the…read morewindshield on my 2017 Nissan Pathfinder. I was given a price of $210. I said great, and that I'd call back in about a week to get it done. I called back on April 12, 2024, to initiate the work and was told the price was instead $250. I asked why the price changed and was told that it was never $210 and there was no record of my ticket or quote. I was transferred to someone else who confirmed the $250 price. I expressed my frustration and said fine, I'll just call back in a few days when I have the additional $40. Today, April 19, 2024, I called back and was given a price of $343. I expressed my frustration immediately, explained the now longer history of this experience and was rudely told that the price I mentioned is crazy before being transferred to a manager named Wesley who doubled down on the $343 price. He said the best he could do is $310. I said this was a waste of my time because I could've simply budgeted for the accurate price weeks ago instead of wasting my time with this inconsistent organization. If you've had a similar experience, please share to help others make informed decisions.

If I could give this business 0 stars I would. Nick was the technician that came out to my job to…read morefix my cracked windshield. The booking process was easy, I paid my $50 deposit, and was scheduled the very next day. Nick called me when he was on the way and was there in about 25 min. He was fast, it took him about 45 mins to finish my replacement. Here's where things got tricky. Nick charged me full price. I had to call to be refunded my deposit. So the day after installation I noticed my Bluetooth microphone was not working in my car. I called Nick to see if he did something to it, which he stated "oh yea, I might have cut your mic wire. I meant to tell you yesterday." Not only did he cut my mic wires, he connected it to the window and stuffed the cord in the side panel, trying to cover up his mistake. He then goes on to tell me since I had an aftermarket radio he's not responsible for the damage. But that's not all. Nick popped out my side panels and did not fix them, the installation work is supper sloppy, and today when I took the tape off, part of the sealant came off. I'm absolutely disgusted in the manner my car was left. and to take no accountability for it is insane. I will never ever let this man touch my car, nor will I ever recommend this company to anybody.

Came out the day after I called, good price and communication, and nice and reliable windshield…read morereplacement. Will be referring them.