I took my Mercedes to this auto glass now in Carrollton, Ga. And they replaced the glass but my antenna was not working after they replaced it. They messed up the antenna when they took the shattered glass out. Now the district manager as well as the manager( Mellissa) refuse to replace the antenna with the missing backing because they don't want to pay the extra $50 to get it right. This is NOT A GOOD BUSINESS! They didn't try to make what they did wrong right at all. Now I'm left with my key fob and radio not working at all.
PLEASE DON'T DO BUSINESS HERE!!!
YOU WILL REGRET IT...Poor customer service!
We took the car to the Mercedes Benz dealership in Atlanta and they looked at it and said the reason the key fob wasn't working was because when they took my glass out at Auto glass now they cut the wire. It had nothing to do with the antenna! So now I am going back to Auto Glass Now for them to buy the cut part that their technician cut. I will update this review after my visit back to that shop. read more