Disappointing and felt like I was duped. Whatever price they advertise expect to pay $2500 (Two Thousand Five Hundred) MORE, on top of standard mandatory taxes and fees. The discounted price they advertise is completely contingent on "specific financing" and only IF you are trading in a "newer vehicle". Deceptive and questionable tactics to lure you in the door since they know 99 percent of consumers just focus on the ad price. It would have been nice to have a newer car but after the experience there I'm enjoying driving what I have even better now. read more

Travis was an excellent salesman and was more than kind and patient. We walked out happy customers and plus they will deliver the vehicle! Great place and prices! read more

Richie helped my wife and I purchase a vehicle! He was awesome on the phone and in person. Richie was really helpful and informative. If you're looking to purchase a car ask for Richie ALWAYS!!! read more

DONT EVER BUY A CAR HERE! This is the worst place to buy a car. I worked with the Marcella & Frenchy. They got me in the car but the car had blinking mileage and I smelt coolant. I brought the car back the next day and they said they would fix the issue of the mileage and nothing was wrong with the a/c unit. Well... not even 6 months later, the engine went out and hadn't had the vehicle for a year, let alone 8 months. So I cancelled the gap insurance and Auto House is NOW refusing to issue the gap insurance check to the Finance Company. They are giving excuses stating they moved from Tempe to Phoenix (claiming it's a "different" business) and they are not responsible for anything pertaining to the Tempe Location but still have some of the same individual working at this new Phoenix Location. The individual at this company has now asked me to stop calling this morning because I have questions. They refuse to answer questions as to WHY the Tempe location closed. I'm really considering a lawsuit now. But they will offer me a discounted rate for a new/used engine. CRAZY. They could have replaced the engine under warranty the day after I bought the 2016 Chrysler 200. Jeff at this Phoenix location has no useful information and appears not to be a help either. How is a check sent to your company, no one has documentation of it and I'm given a address to write a letter to inquire about my check. This is unacceptable business practices! read more

Personally the mechanic team there is amazing with the issues I have with my car. Xavier is totally reliable on getting it in figuring the issue out and fixing it so thank you to that team. read more

Rude and very sneaky with their advertising. Wouldnt ever trust this place based on my brief interaction with the sales "manager" and the "sales employee". Perfect example of why car dealers have such a bad reputation. read more

DO NOT BUY HERE ! I worked with a Travis today , rude know it all ignored all my simple requested when looking for a car . When I was exiting he made me exit thru a door that clearly said "DO NOT EXIT" putting my life at risk . Bad customer service overall. read more

I am being harassed by " Raymond" at auto house Tempe after I purchased a vehicle elsewhere. He harassed me on text and very inappropriate!! Very rude salesman !!! I really am shocked abc so glad I did not deal with this dealership!! Be warned! read more

Just wanted to give my honest review. I think this place could do so much better. They had all day to get our car ready and did absolutely nothing except get the finance ready (imagine that) When we got there the battery was dead, wasn't washed and the gas tank was not even half full. We chose to take the car, maybe regretting that but we will see. Spent 2 hrs getting a battery supposedly we are to get reimbursed but again we will see. I would just recommend to people do your due diligence and keep on top of them. Wish I had. read more

They originally had the extended warranty, which was agreed upon. They said financing wasn't going through. We gave it a week but nothing was happening and my daughter really liked the Camaro. So we went to our personal bank and got financing. Took the check. They deleted the extended warranty but increased the price of the vehicle to match the amount of the check. They took a few more days to process. Well eventually they delivered the vehicle. The length of the whole deal seemed a little shady but we did the friend of a friend so we kind of overlook things. You don't expect them to scam you completely. We come to find out the vehicle was in an accident. The previous owners did some self modifications so now we can never pass emissions so the vehicle can't get registered. The check engine light won't go off. We've already put in over 3 grand trying to fix the issues. I believe Auto House was aware of these issues and sold my daughter a lemon. They more than likely cleared the codes to pass their inspection but now it's our problem. Due to the age of the vehicle it's not covered under the lemon law. They ripped her off at a young age so they may do the same to you. WARNING DO NOT PURCHASE FROM AUTO HOUSE TEMPE read more

French was awesome!!! Definitely happy with my purchase This is the 4th vehicle we've purchased.

We were looking for a used 4Runner to add to the family and luckily we found the white one we wanted at Auto House. The car was detailed to a level that made it look brand new! The negotiating process was easy and they were helpful making sure we felt like we got a great deal. We're REALLY happy with the car and they even filled up the gas tank before we left! I would definitely recommend them and would use them again if we needed. read more

Great experience from start to finish! Raymond was amazing, so friendly and knowledgeable! Can't wait to do more business with Ray.

Curry was amazing! Honestly the first buying experience where I didn't feel pressure to buy something we could t afford. He made sure we were in the price range we wanted and only showed us cars he knew would fit that budget. If we wanted to see something different he did show it to us but he reminded us that the payment will increase due to the year and price of the car. I appreciate that because my niece was buying the car and I didn't want her to go over her means. He was very patient and gave us the time to really think and shop around. The whole shopping experience took about 4 hours but we did take a lunch break in between. Paper work was quick and easy and even with adding warranty and gap insurance we stayed right where we wanted to be payment wise and my niece was able to purchase the car she wanted. Thank you so much for the time you took and we will be back to purchase our daughters car soon. read more

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I've bought 2 cars from here one a few months ago and another a year ago both times so far the breaks had problems and supposedly passed inspection. I reached out to my sales person and was told he wasn't able to handle this after a week of noticing the breaks squeaking i took my car to dodge and separate privately owned auto shop who said the breaks were shot and would've never passed inspection , i told them they said they won't do anything for me mind you a week after i bought the car l told them I will never do buisness with them again and will be reporting them . read more

The used car I got from them, granted the first two years was under warranty, but within that warranty I've had a new transmission and AC replaced. Without the warranty my NEW transmission has gone Out again. My family have all gotten cars from this company and within a month they all have problems. Either minor or major. This company likes to cover up problems as best they can. Do not get a car from here. Your better off with a bicycle. read more

DO NOT BUY FROM HERE!! I'll come straight out and say that they are nice. They will act nice but do not buy any of their cars! They sold me a 2010 Subaru with a broken Turk converter. They handed me the keys and told me that they would fix it and now are trying to make me pay for half the fix over $2000 dollars. I asked to have them take the car back and give me my $2,900 back and they said no. If you want to save yourself from a panic attack and a host of non-communitive "salespeople" Do Not Go Here. I'll be posing a fuller explanation later. Just wanna try and save some of you before this issue happens to you and unfortunately, I'm not the only one that it has happened to. read more

After buying our 3rd vehicle in 3 years, and bought extended warranty on 2nd car, trans and engine went out and "new" trans failed 6 months later and they said I was over 300 miles on the warranty. Horrible Customer service experience and will never go back so disheartened and disappointed in a "family owned" business. they have lost a very good customer who buys cars frequently. be very leery of buying a car from Auto House. Read their BBB complaints that mirror very similar experience we just had. we had other car dealers we could have gone to but trusted Auto House and feel foolish that we put our trust in them. read more

Amazing service as always at Auto House! Mallory is such a delight to work with, and she manages every interaction with a smile and warm greeting. Thanks for being such an essential part of Auto House. I will always return for future car purchases and service, as needed! Love these guys! read more

My husband was looking for a new car because we have a baby on the way and Lexxy assisted us! The whole process was extremely smooth and quick (: we got our car at a really fair price and Lexxy was able to help us with any questions we had. We looked at a couple cars until we found the perfect one, she was very patient and really good at making us feel comfortable and heard. We've had countless experiences as other dealerships and this one is by far the best experience We've had. I highly recommend Lexxy to assist you with your car purchasing needs read more

We own a Local Pest Control Company -Griffin Pest Management- when our truck was totaled. We needed to get back to business ASAP! The moment, Tod Hale, from Auto House got involved the stress of purchasing a new vehicle was gone! He did everything he could to make this transaction easier for us! Although the world is experiencing a shortage- there was no shortage of customer service, finding the vehicle we needed quickly and getting the truck to us within hours! The valley is Blessed to these types of business and professionals in the car business! Check them out! read more

I had been looking for a car for several months knowing soon I would have enough for a down payment. A salesman Kale from the Phoenix store was texting me. I had made an appt the next day with him to see the cars I had liked. I text the morning of the appt. to ask if he had arranged for me to see the cars I had asked about. He tells me no they had all been sold that weekend and 1 went to auction. Totally bummed I cancelled our appt. I was going through their website when I had noticed all of the cars I had liked and wanted to see. I called the Tempe store and asked a salesman about the cars and sure enough they were all still listed. It is salesmen like Kale that give salesmen a bad reputation. read more

Please dig deeper then the surface for reviews to avoid my mistake. Check out the BBB reviews. This place does not seem to care about selling reliable safe vehicles. I took time off of work after my car kept dying on us to go purchase a used vehicle. The salesman was all about safety safety safety when we pointed out a couple cosmetic damages and showed us a report of mechanical things that were done on the car. Safety is more important I agreed. However that was not the case and is still not unfortunately. As soon as we got the car home we realized oil was leaking, brought it back right away and they had to keep it to fix it and order a part. I got the car back the following evening and within hours while taking my son to practice check engine light and stability lights come on. I call them the next morning and bring it in on my lunch break and asked for a ride back to work which they told me over the phone they would be able to do. They checked the car while I waited on my lunch break, they told me they turned the lights off and car was safe to drive back to work and would call me when another part they had to order was in for me to bring car back. I started driving back to work and both lights came back on almost right away and car would barely accelerate. I called them back again and they had me turn around to bring car back and of course couldn't give me a ride back to work so had to pay about $35 for a taxi service. Got the car back the following evening again. It was okay for a day or so. Monday morning I called them again that the car would not accelerate and rpm's were over 6 at only 45 mph. We brought the car back in that evening. They ended up having to order a transmission and I was without my car again for over a week. We were pretty calm about all this until they called my husband after transmission was put in and said he could pick up the vehicle but it hasn't been test drive or oil put in so you'd need to bring it back again. My husband started questioning them like why would he do that and when will it be completely ready without us having to bring back and service couldn't handle a lil frustration on our part after dealing with all this so he hung up on my husband. My husband called back to speak to manager and was directed to a Jeff who is not the manager and was not helpful. I then called and asked for the manager and was offered Dan who is the manager and doesn't like to answer calls as I waited over 9 minutes to talk to him and only him and was directed to service instead. I hung up and called back again and stated I just waited over 9 minutes and you transferred me to someone I didn't ask for and she stated Dan told her to do that. When Dan finally took the call he called me a liar almost instantly as I started asking him when will I get more car back your service person told us transmission was in on Tuesday and we would get car Thursday and now you don't know when we will get it. He said I was liar that we were never told it came in on Tuesday or ready Thursday. He then proceeded to tell me the transmission they put in had an issue and they would have to order another one and really don't know when we would have the car. His service guy has just told my husband he could get the car not even an hour prior. They are a freaking mess. I asked if there was anything they could do for me like maybe a rental car and Dan literally says there is an Enterprise down the street, like what an ass. They don't care about families and selling them reliable safe cars to get around in but about making money and screwing people over when they were already going through a tough time without a vehicle to get to work and kids to school. This dealership needs to be investigated and definitely needs new management. I will be contacting 3 on your side as well if anyone else wants to reach out to me that has been screwed over by this dealership please do so. read more

Trevor found the car I wanted within and day, and delivered it to my house. All of the paperwork was done and I did not have to spend all day in a dealership haggling prices. Highly recommend. Thank you!! read more

We got our car here and the process was smooth & simple. They have a great selection of cars! Our consultant was Charlie F. and he was super nice and it was because of him that we felt comfortable enough to make that purchase. read more

Had a wonderful experience with Auto House (formerly Precision Fleet)!! Both Dean Trostle and Bob Campbell made it such an excellent experience helping me find a new car to fit all the kiddos. Could not be happier and highly recommend them! read more

Auto House Tempe - Car Dealers Near Me - Phoenix, Arizona

Once again, Tod Hale at Auto House Tempe made the car buying experience too easy for us! We have been buying cars through Tod since 2015 and couldn't be happier with the process - Tod makes it so simple for the customer by finding the car (which is quite a feat in itself, with today's car market!), working out the perfect financing, explaining everything in detail - just flat out makes sure we are happy customers! I always recommend Tod to anyone who asks me about buying a car, new or used, finance or purchase outright, he is the best! read more

Excellent service! Scott helped my wife and I purchase a new 2020 1794 Toyota Tundra. This was the easiest auto purchase we have ever experienced. They found us an excellent interest rate, gave us a fair deal for our trade and even delivered the new truck to our home and drove off with our trade in. We highly recommend Scott and Autohouse. read more

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Dean and Soup (yes, Soup) are awesome guys. I reached out to Dean for help guiding me through an insurance claim that I was dealing with. I was rear-ended and the insurance company wrote the car off as a total loss. Dean and Soup helped me fight with the insurance adjuster to get a fair settlement. Big surprise the insurance company only wanted to offer me 80% of what the car was really worth. In the end, thanks to Dean's help I was able to get a fair settlement. Dean and Soup took the time to ask me what I was looking for and worked hard to find me the right car. In the end, I didn't buy from them. But the experience with them was so good, that when my 25-year old daughter got taken advantage of at a large dealership (shame on you Sands Chevy), we were able to unwind that terrible deal and I sent her to Dean and Soup. Dean and Soup treated my kid as if she was their daughter. They patiently walked her through the process. They found her a selection of cars that would fit what she was looking for. They helped secure financing. At no point did she ever feel pressured. She felt at easy and comfortable. They did NOT try to up-sell her on warranties or add-ons that she didn't need. They gave her a great deal and a very nice little car. Which is what she wanted. I would not hesitate to send anybody I know to Dean and Soup or the team at Auto House. They were great to work with and have a vast resource of vehicles to choose from. Auto House is as good as it gets! read more

I just recently completed the purchase of a new Lexus vehicle through Auto House, working with Steve Servold, and the experience was top shelf. The pricing and overall experience was pain free, no haggling, in an out of their office after signing paperwork in 15 minutes or less, no high pressure to purchase extended warranties, and all the other things dealers customarily try and get you to buy. I would highly recommend working with Steve, and with Auto House on your next purchase, regardless if you are looking for new or used, it would be worth your while to check it out. read more

Frenchy and Marcella were amazing to work with. Very pleasant experience and they worked hard to find exactly what we needed. We will be back to work with them in the future!! read more

worst fucking company ever. I literally made a yelp account just to write this review. How are you going to tell me the price is negotiable one day and then tell me different another. Sales reps are very rude and don't seem happy to be selling me a car. I went else where and bought a ls swapped corvette. read more

I cannot really speak to the selling process because I never got there. I was treated poorly before I even set foot in the place. I called Auto House after I found a car I liked on their website. Ryan called me and said that the specific car I wanted was gone, but I was still interested in seeing what they had on the floor. Not wanting to pay a $25.00 taxi/Uber fee to get there, I asked if he could get me a ride. He replied that his runner was off that day, but he was available the next day. So the next day, I called Ryan around 1pm. He took down my address and phone number and said that someone would be there to pick me up in about a half hour. No one ever showed up or even called I was ready to buy that day and drive a car off the lot. I had cash in my pocket. Now I will go spend it elsewhere. I will not do business with a dealership who employs people who do not treat potential buyers with common coutesy. Jane read more

EVERYONE, PLEASE REPORT THIS PLACE TO THE BBB! - I was a loyal customer to this place for over a decade (before they had their big, fancy, indoor showroom). However, after my latest experience, I will never be back again. They sold me a car and an extended warranty, with an incentive that if the car had issues and I brought it back to them, then I would not have to pay the $200 deductible. So, I took it to them when the AC went out and the back hatch would not open. They fixed the back hatch, but in the process, brock the inside plastic panel. Yet the technician lied and said it was broken when I brought it in, so they would not take responsibility to replace it. When I asked the service reps to get me in contact with their manager, they just bought in another service rep and gave me the run around, over and over. It took me over 2 weeks of calling and even reaching out to the salesman who sold me the car before I could get in contact with a manager. However, he gave me the same run around as the service reps. Worst of all, they never fixed the AC after bringing it in twice, having it sit in their shop for over 2 weeks and charging me several hundred dollars. The first time they fixed it, the cold air didn't even last for 20 minutes, and the second time it only lasted two weeks. So, I finally took it somewhere else and that shop diagnosed and fixed it on the first shot. I'm not sure what happened, but this place it's not what it used to be. read more

If I could give zero stars I would!! PLEASE DON'T EVER PURCHASE HERE!! They lie and their customer service is the worst I have ever seen. During the test drive I asked the sales rep named Reid why the vehicle was shaking so badly and so loud. He said it was due to having a turbo engine. Come to find out the vehicle needed all new motor mounts!! I haven't even had my vehicle for three years and it has been to their shop for major issues 4 times!! When it does go to their shop they keep it for weeks!! They have never offered a loaner vehicle. They will not give you a rental vehicle either. Right now my vehicle has been there for 4.5 weeks because it needs a new transmission. They offered to pay for a rental vehicle for one measly weekend after they had it for over 4 weeks! I have a family of 6, with both my husband and I working, with only one vehicle, but they don't care. They never call and update you unless you call and hound them first. I have called five times to speak with a general manager but they never call me back or answer. Again, please don't waste your money here!! read more

You get what you pay for. Service was a hit or miss. I had to call numerous times after my daughter was talked into putting a $100 down on a vehicle. She was as pretty upset and disappointed. We finally got a hold of our sales guy after two weeks of calling. Be persistent and keep calling. read more

Second time coming to auto house to purchase my vehicle and it's always a great experience thank you so much to Mike & Scott. definitely recommend!! read more

I came here after having trouble dealing with Carvana and some other local dealers. A young fella named Reid helped me find close to the exact car I was looking for and I got a solid deal given the tumultuous state of the used car market. Glad I went with Auto House! read more

Frenchie and Marcella are awesome. Very kind and helpful people. They helped me find the best car for me.

horrible service. I got a car from tempe auto house July 2021. I Decided to go there because my mom bought a car also and she had no problems whatsoever. My car came with a huge scratch on the side , looks like it was in a car accident but not actually reported. They told me , "we will call you in a couple weeks to fix it" perfectly fine. now i had the car for some while. STILL NOT FIXED!!!!!! no calls, no emails nothing. I called and called nope, nobody ever got back to me. the guy who sold me the car was scott. they sent me cookies when I hit one year of having my car. all i have to is F your cookies. 2023 and i'm sitting here looking at this horrible scratch on my car. why the fuck am i paying so much for a car that has damage from previous owner??????????????????? Rate 0 stars if i could read more